Customer reviews from Char-Broil, LLC
Char-Broil - Performance Gas Grill - Silver/black
Average customer rating
3.9
(68 Reviews)
Rating breakdown 68 reviews
5 Stars
34
4 Stars
13
3 Stars
6
2 Stars
7
1 Star
8
75%of customers recommend this product.
(
48 out of
64)
Customer Reviews for Char-Broil - Performance Gas Grill - Silver/black
Posted by: Grill Warrior
from Illinois
Gender:Male
Length of ownership:1 month
Verified Purchase:Yes
This is our 2nd Char-broil gas grill. First one lasted over a decade. It's built well, easy to use, performs very well. We use this baby all year long. I will stick with this brand.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, November 7, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
2
The igniter broke after only a few months of use. Sad.
on March 5, 2025
Posted by: Marjorie B
The igniter stopped working after just a few weeks of using this grill. And it wasn't a cheap grill either.
Response from Char-Broil, LLCBy Alex, Customer Care, December 9, 2025
"We appreciate your feedback and are sorry to hear that we didn’t provide the experience you were hoping for. We’d love to learn more about how we can make things better. Please contact us at 1-866-239-6777 so we can better understand your concerns."
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Fantastic quality grill!
on May 31, 2025
Posted by: Jeff N
I purchase this grill quite some time ago and have already replaced internal components at least once. But it has been a good solid and easy to maintain grill. I'm about ready to order some different replacement parts to keep this one going another 5+ years. Thanks CharBroil for making a quality grill!
Written by a customer while visiting Char-Broil, LLC
Customer Rating
4
Love the grill
on September 17, 2025
Posted by: Michelle W
Love the grill have had for several years and would like some replacement parts....website difficult can't get item numbers for replacement parts ..grill was kept inside well taken care of would like to replace burners ans sear burner and correct heat tents for all burners.
Written by a customer while visiting Char-Broil, LLC