Customer reviews from Char-Broil, LLC
Char-Broil - Performance Gas Grill - Silver/black
Average customer rating
3.9
(68 Reviews)
Rating breakdown 68 reviews
5 Stars
34
4 Stars
13
3 Stars
6
2 Stars
7
1 Star
8
75%of customers recommend this product.
(
48 out of
64)
Customer Reviews for Char-Broil - Performance Gas Grill - Silver/black
Customer Rating
2
disappointed
on July 30, 2019
Posted by: Island Queen
from Fox Lake IL
Gender:Female
Length of ownership:1 month
Bought this one month ago, the sear burner is already rusting. The drip plan is made with a lip on it that catches rain water as it sticks out past the hood.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Dustin, SME, August 1, 2019
We're very sorry to hear this. We value you as a Char-Broil customer and want you to enjoy using your grill. Is a grill cover used to protect your grill? Please follow this link (ow.ly/SktNu) or give us a call at 1-800-241-7548 and we will be able to best investigate and assist.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
2
Nah
on May 1, 2020
Posted by: Kbrezz
from Illinois
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 year or longer
Not a great grill. Wheels are trash, flame only works in one section, rubber lid stoppers melted with first try. Save your money.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Devon, SME, May 25, 2020
We're very sorry to hear this. We value you as a Char-Broil customer and want you to enjoy using your grill. Was a case created with us? Whenever an issue is encountered please give us a call at 1-800-241-7548 or follow this link (ow.ly/SktNu) and we will be able to best assist.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1
Worst grill I have ever used.
on May 24, 2020
Posted by: Chris1219
from Kentucky
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 month
This grill is an absolute embarrassment. I don't care if you use 1, 3, or all 6 burners, it WILL NOT get above 250 degrees. It is beyond terrible. Would not recommend it to an enemy let alone a friend.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Devon P, SME, June 17, 2020
We're very sorry to hear this. We value you as a Char-Broil customer and want you to enjoy using your grill. Was a case created with us? Whenever an issue is encountered please give us a call at 1-800-241-7548 or follow this link (ow.ly/SktNu) and we will be able to best assist.
Written by a customer while visiting Char-Broil, LLC
Posted by: JoeyBaggaDonuts
from LI NY
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 week
Verified Purchase:Yes
Very easy to assemble, made well, heats fast and looks great!!!
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, October 26, 2023
Thank you for your wonderful review.
Written by a customer while visiting Char-Broil, LLC
Posted by: JBRob
from North Carolina
Level of expertise:Intermediate
Length of ownership:1 month
Verified Purchase:Yes
I have had this for a month and only used it two times. However, I am very pleased with it’s performance and heating ability. I’ve done steaks, burgers and dogs. Everything has came out great. Putting it together takes a bit of time but worth it.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, October 24, 2023
Thank you for your wonderful review.
Written by a customer while visiting Char-Broil, LLC
Posted by: Brett Sr
from Florida
Length of ownership:1 month
Verified Purchase:Yes
Great grill! Highly recommend especially for the price.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy SME, October 24, 2023
Thank you for your wonderful review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
4
Grilling for days
on September 19, 2017
Posted by: mcblack11
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 month
First grill purchase ever. Needed something that could handle lots of food. This does it very well.
-not 5/5 because putting this thing together was a pain, and came slightly damaged with a few missing components. Ended up having to buy a few SS bolts/washer, but not a big deal.
-Really like other grills that have a built in tank gauge to tell you how much propane is left.
-Really like other grills that have a built in tank gauge to tell you how much propane is left.
Seems to heat up a decent speed, I've seen faster, but this is a larger grill. Cleaning is pretty easy, good scrub brush takes everything off. Will do a more extensive cleaning toward end of season.
Not sure for the negative reviews. Maybe because this is my first grill and I am inexperienced. But I have been able to cook corn, stakes, burgers, hotdogs, chicken, etc with ease.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, November 15, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Best over all>>
on October 28, 2017
Posted by: whiskeyman
Gender:Male
Level of expertise:Intermediate
Length of ownership:6 months
I bought mine two yrs ago and converted it to natural gas and I love it...
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, January 22, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC