Customer reviews from Char-Broil, LLC
Char-Broil - American Gourmet Charcoal Grill - Black
Average customer rating
4.4
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
13
4 Stars
3
3 Stars
1
2 Stars
1
1 Star
1
89%of customers recommend this product.
(
16 out of
18)
Customer Reviews for Char-Broil - American Gourmet Charcoal Grill - Black
Customer Rating
4
on October 30, 2017
Posted by: sue25
Gender:Female
Level of expertise:Intermediate
Length of ownership:6 months
Great product. Easy to cook on and control temperature
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, November 14, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Awesome Grill!!
on October 30, 2017
Posted by: NaturallyUnbothered
Gender:Female
Level of expertise:Intermediate
Length of ownership:1 month
I've had this grill for a couple of weeks now and SO FAR SO GOOD!! It's lightweight and easy to maneuver. It's perfect for preparing a grilled dinner for 2.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, December 22, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
4
Enjoying!
on November 24, 2017
Posted by: carol63
Gender:Female
Level of expertise:Intermediate
Length of ownership:3 months
bought earlier this year and really enjoy using the grill..would suggest to others
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, November 14, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
3
Good food but......
on March 21, 2018
Posted by: Mr Rob
Gender:Male
Length of ownership:6 months
I've owned three of these, turn out some great food, but these grills don't last long, I've always cleaned out my ashes after every cook, and the bottom rusts out between 6-8 months on all 3
I would recommend this to a friend!
Response from Char-Broil, LLCBy Dustin, SME, March 22, 2018
We're sorry to hear of the rust issues. How were these grills normally cleaned? Was a case created with us? Please follow this link (ow.ly/SktNu) or give us a call at 1-800-241-7548 and we will be able to best assist.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
2
Just an OK Grill
on June 27, 2018
Posted by: GrilledCheese
Gender:Male
Length of ownership:1 week
I bought this grill after being away from grilling for a long time. The box arrived with a lot of bent/damaged parts that I had to bend back/fix in order to put the grill together properly. The instructions were OK but I did have to go back as some sections were difficult to understand. When the grill is fired up, the vent louvers stick to the body and can not be adjusted for air flow, probably due to the expansion of the metal. For the price paid, it's OK but I there are probably other options that would have worked better for me.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Dustin, SME, July 3, 2018
We're very sorry to hear this. We value you as a Char-Broil customer and want you to enjoy using your grill. Has a case been created with us? Please follow this link (ow.ly/SktNu) or give us a call at 1-800-241-7548 and we will be able to best assist and replace any damaged parts.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Wonderful Charcoal Grilling
on August 20, 2018
Posted by: JGK862
Gender:Male
Length of ownership:3 months
This grill is the best grill that I have ever owed. Meats are juicy and smoked to perfection. Very tasty!
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, December 22, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Great grill
on August 20, 2018
Posted by: Duffey3
Gender:Male
Level of expertise:Intermediate
Length of ownership:6 months
Easy to grill, barbeque or smoke food. Easy to clean also.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, December 22, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
4
great small efficient
on August 20, 2018
Posted by: grandma jo
Gender:Female
Level of expertise:Intermediate
Length of ownership:6 months
Easy to use and great results every time. Small enough to fit on small patio
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, November 10, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC