Customer reviews from Char-Broil, LLC
Char-Broil - American Gourmet Charcoal Grill - Black
Average customer rating
4.4
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
13
4 Stars
3
3 Stars
1
2 Stars
1
1 Star
1
89%of customers recommend this product.
(
16 out of
18)
Customer Reviews for Char-Broil - American Gourmet Charcoal Grill - Black
Customer Rating
1
So disappointed in the new grill designs!!!
on January 19, 2020
Posted by: jheard7607
from Atlanta, GA
Gender:Male
Level of expertise:Intermediate
Length of ownership:6 months
I have had this grill for 2 years and I am really disappointed. I had the Char-broil Santa Fe model for 12 years and it was a masterpiece of grilling technology!!! This thing leaks grease from the food all on my deck, the cooking grates seem to rust easily, and ash pan is flawed and a bad design. Bring back the equipment everyone loved! These new barrel style grills stink!
Response from Char-Broil, LLCBy Dustin, SME, January 20, 2020
We're very sorry to hear this. We value you as a Char-Broil customer and want you to enjoy using your grill. Please follow this link (ow.ly/SktNu) or give us a call at 1-800-241-7548 and we will be able to best investigate and help.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Smokin' Little Workhorse
on March 25, 2018
Posted by: Chuck E
Gender:Male
Length of ownership:6 months
I bought this grill over 2 years ago and I have been very pleased with it. It never fails to deliver. The features and design has me proud to pull off the cover, and wheel it onto the patio to "burn some meat". One neighbor in particular often has some yard work to do while I'm grilling, knowing that an invitation to join me will be extended. Thanks Char-Broil for a great product!
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, December 22, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
BANG for the BUCK$$
on April 19, 2018
Posted by: ClassyG8GT
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 month
I needed a grill that had to meet my needs when cooking for my family of four. I purchased this grill because I was looking for grill that has Value, Performance and Durability = AMERICAN GOURMET 24" CHARCOAL GRILL is it!! Meats and Veggies cooks evenly and gives some very nice marks on your food which gives your food a nice presentation! You cant go wrong with this purchase! Enjoy the summer days outside!
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, December 26, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Char-Broil grills best ever made
on April 8, 2018
Posted by: mamma Sue
Gender:Female
Level of expertise:Intermediate
Length of ownership:1 week
My husband & I purchased our first Char-Broil grill June 1958, this is the only brand we used,best grilling. He passed away 10 yrs ago and my daughter and I decided it was time to grill food, so we bought model16302038 knowing we could expect the best grilled food. Love BBQ Porkchops,burgers and Steak.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, December 22, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Best steaks ever!
on October 21, 2017
Posted by: Juliana 4323
Gender:Female
Length of ownership:6 months
I purchased this grill for my boyfriend for his birthday and it's the hit of our neighborhood! The neighbors kids smell our steaks cooking and start showing up! They hang around talking to us while making comments of how great the steaks smell, so we can't say no! I always buy extra so we have enough for the extra noses that show up! Hahaha!
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, December 22, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Perfect Size!!!
on October 26, 2017
Posted by: BigJohnWDE
Gender:Male
Length of ownership:6 months
Had this grill for 3 years now. Still going strong!!! This is the perfect size for 4-6 steaks or burgers
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, January 23, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Longevity
on October 26, 2017
Posted by: Sillyman
Gender:Male
Length of ownership:1 year or longer
I have had this grill for 6 years. I replace the burners a couple times, mostly because it sits outside and gets a little rusty. Still cooks steaks to perfection.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy SME, January 24, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Perfect Size
on October 28, 2017
Posted by: blts
Gender:Female
Level of expertise:Intermediate
Length of ownership:6 months
I’ve had this grill for two summers and I love it!!,
It’s not too small or too big...grills a lot for the size. It’s also very sturdy and cooks perfectly!
It’s not too small or too big...grills a lot for the size. It’s also very sturdy and cooks perfectly!
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, January 22, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC