Customer reviews from Char-Broil, LLC
Char-Broil - Signature Gas Grill - Silver/black
Average customer rating
4.4
(76 Reviews)
Rating breakdown 76 reviews
5 Stars
52
4 Stars
12
3 Stars
5
2 Stars
1
1 Star
6
89%of customers recommend this product.
(
63 out of
71)
Customer Reviews for Char-Broil - Signature Gas Grill - Silver/black
Customer Rating
5
12 years great service
on October 18, 2023
Posted by: Old bob
from Arizona
Gender:Male
Level of expertise:Intermediate
I have cooked everything from turkey to pizza
Used it 5 days a week
Used it 5 days a week
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, October 19, 2023
Thank you for your wonderful review.
Written by a customer while visiting Char-Broil, LLC
Posted by: Anonymous
from Bellflower CA
Gender:Male
Level of expertise:Intermediate
Verified Purchase:Yes
I asked for a refund but you guys never got back to me and I still haven’t built it
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Stacy, SME, August 20, 2024
We are sorry to learn of this issue. Please contact us at 1-866-239-6777 so that this can be looked into.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
4
I have owned Char-Broil for 10 years plus 4 burners, It was time to get a new 3 burners
on January 31, 2025
Posted by: Lynn C
I have owned Char-Broil 4 burners for 10 years plus, it was time to get a new 3 burners and retire the old. I don't like the fact that there is no shelf below the grill and the back is not completely enclosed. Even a little more disappointing was the sticker on the lid and burner top, left sticky residue on the finish. :(
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Signature Series 3-Burner TRU-Infrared
on July 9, 2025
Posted by: Alan H
New Purchase - Took a bit to acclimate to infrared grilling but adapted fairly quickly. So far loving the grill; Good quality...easy assembly & set-up.
Written by a customer while visiting Char-Broil, LLC