Customer reviews from timex.com
Timex - Weekender Stripe Wristwatch - White/Silver/Gray/Blue
Average customer rating
4.4
(103 Reviews)
Rating breakdown 103 reviews
5 Stars
72
4 Stars
18
3 Stars
4
2 Stars
1
1 Star
8
88%of customers recommend this product.
(
75 out of
85)
Customer Reviews for Timex - Weekender Stripe Wristwatch - White/Silver/Gray/Blue
Customer Rating
1
Difficult to tell the time.
on October 12, 2018
Posted by: Leezer
from North Wales, Pa.
Gender:Male
The silver hands reflect and are dependent on background light. Unfortunately if the background is dark it does not reflect light onto the watch hands and the hands literally disappear making it is difficult to impossible to tell time. I love the watch, but the hands should have been white and not reflective silver. I am a little surprised that a company that has made hundreds of watch designs didn't catch this problem before production. In the photos, you can see the effect of lamp light versus the limited light reflected from my jacket. At age 72, I need all of the help I can get. This watch was a gift from a well meaning person and if I had seen the problem before purchase, another would have been chosen.
No, I would not recommend this to a friend.
Response from timex.comBy Timex Customer Service, Customer Service, October 16, 2018
Hello Leezer,
Thank you for sharing your honest comments with our Weekender watch.
We are sorry to hear that you are having difficulties telling time with poor lighting conditions because of the silver hands that this watch has. We understand that this design does not fit your needs, and thus the reason why a variety of designs under this collection was released. We have these watches in white dial and black hands. It also features an indiglo which illuminates the dial when activated. This can be activated by pushing the crown inwards.
We are grateful that you let us know and brought this to our attention. We will definitely look into your comments and do the necessary actions with our future watch design considerations.
If you have any questions or need help with your watch, please feel free to contact our Customer Service team at 1-800-448-4639 or email us at custserv@timex.com and we would be happy to assist you! We are available Monday-Friday 4:00 a.m. – 7:00 p.m. EST.
Thank you for sharing your honest comments with our Weekender watch.
We are sorry to hear that you are having difficulties telling time with poor lighting conditions because of the silver hands that this watch has. We understand that this design does not fit your needs, and thus the reason why a variety of designs under this collection was released. We have these watches in white dial and black hands. It also features an indiglo which illuminates the dial when activated. This can be activated by pushing the crown inwards.
We are grateful that you let us know and brought this to our attention. We will definitely look into your comments and do the necessary actions with our future watch design considerations.
If you have any questions or need help with your watch, please feel free to contact our Customer Service team at 1-800-448-4639 or email us at custserv@timex.com and we would be happy to assist you! We are available Monday-Friday 4:00 a.m. – 7:00 p.m. EST.
Written by a customer while visiting timex.com
Posted by: JimB
from Lakeland, FL
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Nice quality watch. Looks good, they last forever.
I would recommend this to a friend!
Written by a customer while visiting timex.com
Customer Rating
4
What size is band if I want to buy other bands?
on October 6, 2018
Posted by: craytek
Gender:Female
Love this watch, but wish the company stated the size of the band, not just the watch face, in the details/specs.
I would recommend this to a friend!
Response from timex.comBy Timex Customer Service, Customer Service, October 8, 2018
Hello Craytek,
Thank you for sharing your feedback with us!
We are happy to hear that you love this watch! So sorry if you were having challenges getting the size of the band that will fit this watch. This fits any 20mm traditional, slip-thru or quick-release strap.This information is found in this item's product page. The product page also shows the features and specs, and the item's product details.
Please call our Customer Service Team at 800-448-4639 or email at custserv@timex.com, Monday - Friday 3:00 a.m. to 6:00 p.m. CST, and we will be more than happy to assist you, or walk you through our website.
Thank you for sharing your feedback with us!
We are happy to hear that you love this watch! So sorry if you were having challenges getting the size of the band that will fit this watch. This fits any 20mm traditional, slip-thru or quick-release strap.This information is found in this item's product page. The product page also shows the features and specs, and the item's product details.
Please call our Customer Service Team at 800-448-4639 or email at custserv@timex.com, Monday - Friday 3:00 a.m. to 6:00 p.m. CST, and we will be more than happy to assist you, or walk you through our website.
Written by a customer while visiting timex.com
Customer Rating
1
loved it for 2 weeks
on September 11, 2018
Posted by: Leo 206
from Seattle-LA
Gender:Male
loved this watch, stylish, adaptable, understated. Black on black paired with everything. then the back popped off after about two weeks and i couldn't re-attach. No advice in the owners manual. Poor quality design? Defective product? let down.
No, I would not recommend this to a friend.
Response from timex.comBy Timex Customer Service, Customer Service, September 12, 2018
Hello,
Thank you for sharing your valuable review!
It's really great to hear all of the positive feedbacks that you have with the watch as this is one of the main goals that we always strive to achieve.
However, we are truly sad and very sorry that it only lasted for 2 weeks because the case back popped off. This is definitely not the standard quality that we aim to provide, and we regret that something like this happened.
This issue is new to us, and we are grateful that you brought this to our attention. We have passed on this review to our Quality Team to have this looked into.
We would like to assist you directly. A member of our team has reached out to you through your email. We are hoping that you can get back to us the soonest.
You may also contact our Customer Service Team at 800-328-2677 for faster resolution, or email at custserv@timex.com, Monday - Friday 3:00 a.m. to 6:00 p.m. CST.
Thank you for sharing your valuable review!
It's really great to hear all of the positive feedbacks that you have with the watch as this is one of the main goals that we always strive to achieve.
However, we are truly sad and very sorry that it only lasted for 2 weeks because the case back popped off. This is definitely not the standard quality that we aim to provide, and we regret that something like this happened.
This issue is new to us, and we are grateful that you brought this to our attention. We have passed on this review to our Quality Team to have this looked into.
We would like to assist you directly. A member of our team has reached out to you through your email. We are hoping that you can get back to us the soonest.
You may also contact our Customer Service Team at 800-328-2677 for faster resolution, or email at custserv@timex.com, Monday - Friday 3:00 a.m. to 6:00 p.m. CST.
Written by a customer while visiting timex.com
Posted by: frugalshopper
from va
Gender:Female
Verified Purchase:Yes
I bought this watch for my son, 21 years old. I had bought him a Timex watch from a different company and he liked it but it kept having to get repaired about every other year. I bought him this watch as a back up and he likes. I gave 4 stars only because he wasn't crazy about the beige background. He preferred white but I was getting this watch on sale and couldn't beat the price.
I would recommend this to a friend!
Written by a customer while visiting timex.com
Posted by: Bear5
from Mi
Gender:Male
Verified Purchase:Yes
I bought this watch to use during night time activities. The indiglo feature makes the watch very easy to read in the dark and the nylon band is very durable.
I would recommend this to a friend!
Written by a customer while visiting timex.com
Posted by: Friendlywang
from Iowa City, IA
Gender:Male
Verified Purchase:Yes
This watch is stylish and keeps the time! Everything one needs in a great watch
I would recommend this to a friend!
Written by a customer while visiting timex.com
Posted by: Willy W
from SE of NW NC
Gender:Male
Verified Purchase:Yes
The Indiglo feature "makes" this very attractive stylish watch.
I would recommend this to a friend!
Written by a customer while visiting timex.com