Customer reviews from timex.com
Timex - Ironman Essential 10 Wristwatch - Black
Average customer rating
2.8
(25 Reviews)
Rating breakdown 25 reviews
5 Stars
8
4 Stars
2
3 Stars
2
2 Stars
3
1 Star
10
42%of customers recommend this product.
(
10 out of
24)
Customer Reviews for Timex - Ironman Essential 10 Wristwatch - Black
Customer Rating
1
Not water resistant at all!
on May 29, 2018
Posted by: JWare2011
from Indiana
Gender:Male
Had this watch right at a year, first time I wore it to the pool with my daughter and now it’s full of condensation! We were in the kids pool for 20 minutes at no more than a foot deep and I could see water in it already! Not happy at all.
No, I would not recommend this to a friend.
Response from timex.comBy Timex Customer Service, Customer Service Team, May 30, 2018
Hi!
Thank you for your time in leaving us with your feedback. Your watch is water resistant to a 100 m which means it is suitable for recreational surfing, swimming, snorkeling, sailing and water sports but not for diving. We’re sorry to hear that you’re experiencing a condensation around it. We’d like to know more about the issue so our Quality Analyst can check why it happened.
Our watches go through what we call a “Leak Test” which is a standard procedure to test the water resistance which also ensures that the back casing is tightly sealed.
We have sent you an email to help you resolve this issue with your watch.
If you need further assistance, you may reach out to our customer service team by email at custserv@timex.com. Or you can also call us at 1-800-448-4639. We are available Monday – Friday 3:00 a.m. to 6:00 p.m. CST. We look forward to hearing from you!
Thank you for your time in leaving us with your feedback. Your watch is water resistant to a 100 m which means it is suitable for recreational surfing, swimming, snorkeling, sailing and water sports but not for diving. We’re sorry to hear that you’re experiencing a condensation around it. We’d like to know more about the issue so our Quality Analyst can check why it happened.
Our watches go through what we call a “Leak Test” which is a standard procedure to test the water resistance which also ensures that the back casing is tightly sealed.
We have sent you an email to help you resolve this issue with your watch.
If you need further assistance, you may reach out to our customer service team by email at custserv@timex.com. Or you can also call us at 1-800-448-4639. We are available Monday – Friday 3:00 a.m. to 6:00 p.m. CST. We look forward to hearing from you!
Written by a customer while visiting timex.com
Customer Rating
5
Great gift
on March 6, 2017
Posted by: gramma
from Iowa
Gender:Female
He likes his sharp watch and it is holding up well. Good choice
I would recommend this to a friend!
Written by a customer while visiting timex.com
Posted by: ytguy
Gender:Male
Verified Purchase:Yes
Previous model I had of this watch lasted 5+ years with minimal upkeep—speaks for itself!
I would recommend this to a friend!
Written by a customer while visiting timex.com
Customer Rating
5
love the style of my watch
on July 9, 2018
Posted by: beverly
from elizabeth, colo
Gender:Female
it is loud enough for me to hear in the garden love it
I would recommend this to a friend!
Written by a customer while visiting timex.com
Customer Rating
2
bad button placement
on October 10, 2018
Posted by: PVB1
from Texas
Gender:Male
I like most things about this watch... except for one biggie. Due to a surgical scar, I wear my watches upside down/on the inside of my wrist. doing so with this watch will change the time zone every time I put my hand down on a flat surface.
No, I would not recommend this to a friend.
Response from timex.comBy Timex Customer Service, Customer Service, October 12, 2018
Hello,
Thank you for sharing your feedback with us!
We are happy that you liked this watch. We are glad that you chose this as it's one of our favorites too!
We are sorry if you find the buttons badly placed. We will alert our Design and Development team of your comments. We value your feedback and always consider your suggestions in our future watch designs.
If you have other concerns, please don't hesitate to contact our Customer Service Team at 1-800-448-4639 or email at custserv@timex.com, Monday - Friday 3:00 a.m. to 6:00 p.m. CST, and we will be more than happy to assist you.
Thank you for sharing your feedback with us!
We are happy that you liked this watch. We are glad that you chose this as it's one of our favorites too!
We are sorry if you find the buttons badly placed. We will alert our Design and Development team of your comments. We value your feedback and always consider your suggestions in our future watch designs.
If you have other concerns, please don't hesitate to contact our Customer Service Team at 1-800-448-4639 or email at custserv@timex.com, Monday - Friday 3:00 a.m. to 6:00 p.m. CST, and we will be more than happy to assist you.
Written by a customer while visiting timex.com
Posted by: Arjay69
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The digital I replaced with this one had round buttons with sharp edges. It was not good for the pool at all. I really like the big plastic buttons with round edges on this one. I also like the size of the digits on this one and the programming is pretty intuitive.
I would recommend this to a friend!
Written by a customer while visiting timex.com
Posted by: Sherry
from Hillsborough, CA
Gender:Female
Verified Purchase:Yes
My son loved the new Ironman watch I bought him. He loves all of the timing features -- laps, stop watch, alarm, etc. He said he liked the new color (his former Ironman watch was black with neon green).
I would recommend this to a friend!
Written by a customer while visiting timex.com
Posted by: SW90
from Northern CA
Gender:Male
Verified Purchase:Yes
Use the watch for swimming. In Chrono mode the numbers are easy to read through my goggles. Because of the slim design the watch isn’t noticeable when i swim.
I would recommend this to a friend!
Written by a customer while visiting timex.com