Customer reviews from timex.com
Timex - Expedition Field Chrono Wristwatch - Black
Average customer rating
3.7
(51 Reviews)
Rating breakdown 51 reviews
5 Stars
27
4 Stars
7
3 Stars
4
2 Stars
2
1 Star
11
77%of customers recommend this product.
(
34 out of
44)
Customer Reviews for Timex - Expedition Field Chrono Wristwatch - Black
Customer Rating
1
I do not recommend this watch.
on November 4, 2018
Posted by: mo2se
from Japan
Gender:Male
I bought a this "Timex Men's TW4B10200 Expedition" watch from Amazon.
But the chronograph did not work and the crown got out.
The Amazon exchanged items.
The same happened with that watch.
The quality of this watch is lower than the watch of the toy I used when I was a child.
I was disappointed in this watch.
You should not sell this watch.
Otherwise the image of Timex brand will go down.
But the chronograph did not work and the crown got out.
The Amazon exchanged items.
The same happened with that watch.
The quality of this watch is lower than the watch of the toy I used when I was a child.
I was disappointed in this watch.
You should not sell this watch.
Otherwise the image of Timex brand will go down.
No, I would not recommend this to a friend.
Response from timex.comBy Timex Customer Service, Customer Service, November 6, 2018
Hello mo2se,
Thank you for sharing your feedback with us.
We are truly sorry to hear that you are having multiple issues with the Expedition Field Chronograph watch. We feel bad that you are disappointed with its quality, as we always aim to provide you with top quality products. These watches go through a very stringent quality inspection process and testing and we are surprised how this may have happened. We will definitely alert our Quality team of this issue.
We sincerely apologize if we gave you the impression that this specific watch style has a quality issue. Rest assured that it is a random occurrence and does not affect our whole Expedition Field Chronograph collection at all. We want to assist you in getting your watch repaired. You may contact our partner distributor in Japan for further assistance. Below is their contact details:
DKSH Japan
3-4-19 Mita, Minato-ku
Tokyo, Japan
Tel: +81 3 5441 4517
Web: www.timexwatch.jp
If you need immediate assistance, please don’t hesitate to call our Customer Service team at 1-800-448-4639 or email us at custserv@timex.com. We are available Monday – Friday 4:00 a.m. to 7:00 p.m. EST. We look forward to hearing from you!
Thank you for sharing your feedback with us.
We are truly sorry to hear that you are having multiple issues with the Expedition Field Chronograph watch. We feel bad that you are disappointed with its quality, as we always aim to provide you with top quality products. These watches go through a very stringent quality inspection process and testing and we are surprised how this may have happened. We will definitely alert our Quality team of this issue.
We sincerely apologize if we gave you the impression that this specific watch style has a quality issue. Rest assured that it is a random occurrence and does not affect our whole Expedition Field Chronograph collection at all. We want to assist you in getting your watch repaired. You may contact our partner distributor in Japan for further assistance. Below is their contact details:
DKSH Japan
3-4-19 Mita, Minato-ku
Tokyo, Japan
Tel: +81 3 5441 4517
Web: www.timexwatch.jp
If you need immediate assistance, please don’t hesitate to call our Customer Service team at 1-800-448-4639 or email us at custserv@timex.com. We are available Monday – Friday 4:00 a.m. to 7:00 p.m. EST. We look forward to hearing from you!
Written by a customer while visiting timex.com
Customer Rating
5
Beautiful watch which gets tons of compliments
on August 5, 2017
Posted by: SteveA
from San Diego
Gender:Male
My favorite new watch. It's ruggedly good looking, the Indiglo light works great in the dark and is very easy to read, and the styling of the watch generates tons of compliments. I love that it's an awesome timepiece that goes with anything and is so reasonably affordable. This is the watch that re-kindled my appreciation of Timex.
I would recommend this to a friend!
Written by a customer while visiting timex.com
Posted by: Wizard69
from East Texas, PA
Gender:Male
Verified Purchase:Yes
Love the face of this watch, easy to read and not complicated. But I do wish the date window was as readable without glasses as is the face. Got the green band with leather trim, looks great but don't like the double keepers.
I would recommend this to a friend!
Written by a customer while visiting timex.com
Customer Rating
4
Love the watch, terrible band.
on December 13, 2017
Posted by: bobsburgers
from Austin, TX, United States
Gender:Male
The watch looks great, and I haven't had any issues with it after a year or so. I'm not sure what all the dials do, but they look cool. My only issue is the faux leather band it comes with is terribly cheap-looking. I replaced mine with a third-party strap and I get compliments all the time.
I would recommend this to a friend!
Written by a customer while visiting timex.com
Posted by: DMgolfer
from San Diego, CA, United States
Gender:Male
Verified Purchase:Yes
This a great casual watch. I use it for work and weekends. It unpretentious but at the same time an eye catcher. The leather band is a nice touch and seems to be holding up very well even though it's dunked in water by accident more than once. The Expedition watch was recommend by a friend and I purchased it from you web site...I was presently surprised as to how many good looking watch styles you have. I'm going to buy the Timex Fairfield Sub-Second as a dress up. I was also very impressed with easy ordering and fast delivery.
I would recommend this to a friend!
Written by a customer while visiting timex.com
Customer Rating
4
Great watch but a few concerns
on February 27, 2018
Posted by: Anonymous
from Manhattan
Gender:Male
Is the leather strap waterproof as well? Also the second hand for the chronograph is not directly on 60. But it is still working fine, it is a great watch for both style and outdoor use.
I would recommend this to a friend!
Written by a customer while visiting timex.com
Customer Rating
4
times expedition indiglo
on March 26, 2018
Posted by: addin23
from Palembang, Indonesia
Gender:Male
these watch is great overall even tho the straps is average because it was break
I would recommend this to a friend!
Written by a customer while visiting timex.com
Posted by: Bern
from NJ
Gender:Male
Verified Purchase:Yes
The styling is as depicted on the website. The look is awesome
I would recommend this to a friend!
Written by a customer while visiting timex.com