Customer reviews from timex.com
Timex - Expedition Field Chrono Wristwatch - Black
Average customer rating
3.7
(51 Reviews)
Rating breakdown 51 reviews
5 Stars
27
4 Stars
7
3 Stars
4
2 Stars
2
1 Star
11
77%of customers recommend this product.
(
34 out of
44)
Customer Reviews for Timex - Expedition Field Chrono Wristwatch - Black
Customer Rating
1
Sucks
on December 11, 2022
Posted by: Allen Allen
from Pa
Gender:Male
I wore it 3 times and the Winder fell out. I own Thai Max watches before never had an issue
Response from timex.comBy Timex Customer Service Department, Customer Service, December 14, 2022
Each Timex is made to the highest standards. A member of our customer service team has reached out to you for further assistance.
Written by a customer while visiting timex.com
Customer Rating
3
The Chronometer Doesn’t Work Any Longer
on December 3, 2022
Posted by: Boone
from Kansas
Gender:Male
I like the look, and the feel of the watch. My wife gave it to me for my birthday in September of 2022, and it was brand new. I first put it on in October, and really enjoyed it. I especially liked how the brown leather strap complimented the black face of the watch. It became my go-to, replacing my Waterbury. Then, over Thanksgiving weekend, I tried to use the chronograph to measure how long it would take for my cousins to eat a plate of mashed potatoes, and neither button did anything. They had worked, initially, but they do not work any longer. I can neither Time something, nor can I reset it, this watch has moved from being my go-to watch to me giving it a 3 star review in just a couple of weeks. I own 6 Timex watches, and this is the only Chronograph. I am usually pleased with the quality, but this one has not lived up to the Timex reputation.
I would recommend this to a friend!
Response from timex.comBy Timex Customer Service Department, Customer Service, December 6, 2022
"We apologize for the inconvenience. Please visit the Watch Repair Shop on our website for instructions on how to send your watch in for repair: https://www.timex.com/productWarranty.html.
"
"
Written by a customer while visiting timex.com
Posted by: Derek Mc
from Phoenix, AZ
Gender:Male
Verified Purchase:Yes
Great price for a competent and good looking watch. I decided to swap out the smart watches for something a little less nosey and a lot better looking.
I would recommend this to a friend!
Written by a customer while visiting timex.com
Posted by: oldman57
Verified Purchase:Yes
Bought the watch knowing the wristband was to small for my wrists but thought I could find another one for a DECENT price, but boy was I wrong. You want to charge me almost the fricking price of the watch for a BAND not going to happen. Then couldn't get the time set another BS time on the phone with you guys.
Response from timex.comBy Timex Customer Service Department, Customer Service, November 7, 2022
We apologize for the experience you had and appreciate your feedback. For your reference, here is a link to the user manual: http://assets.timex.com/manual/W-223.pdf and a video link to guide you with the chronograph settings of your watch: https://www.youtube.com/embed/a2QmRoRA94Y.
Written by a customer while visiting timex.com
Posted by: Seth
from St Croix
Gender:Male
Verified Purchase:Yes
Great watch, love the style and feel, leather is well worn in already and comfortable
I would recommend this to a friend!
Written by a customer while visiting timex.com
Customer Rating
2
Its not the best watch
on October 31, 2022
Posted by: Dom567
from Chicago IL
Gender:Male
I like this watch a lot but it keeps stopping when I look at it every thing else is fine but the watch stops when I look at it
Response from timex.comBy Timex Customer Service Department, Customer Service, November 1, 2022
Thank you for your feedback. It might be worth re-calibrating the watch first. To do this, simply follow the instructions below:
1. Pull the crown all the way to the "out" position.
2. Push the upper right button repeatedly until the larger second hand reaches or is aligned with the 12 o'clock position.
3. Push the crown all the way in.
4. Press the upper right button to start and activate the stopwatch or chronograph function.
5. Press the upper right button again to stop.
6. Pull the crown all the way out.
7. Press the lower right button once to re-calibrate. The larger second hand should reset itself to the 12 o'clock position.
8. Push the crown all the way in.
For your reference, here is a link to guide you with the chronograph settings of your watch: https://www.youtube.com/watch?v=a2QmRoRA94Y. If you're still encountering this issue even after re-calibration and consulting the guide, please reach out to timexcustomercare@timex.com.
1. Pull the crown all the way to the "out" position.
2. Push the upper right button repeatedly until the larger second hand reaches or is aligned with the 12 o'clock position.
3. Push the crown all the way in.
4. Press the upper right button to start and activate the stopwatch or chronograph function.
5. Press the upper right button again to stop.
6. Pull the crown all the way out.
7. Press the lower right button once to re-calibrate. The larger second hand should reset itself to the 12 o'clock position.
8. Push the crown all the way in.
For your reference, here is a link to guide you with the chronograph settings of your watch: https://www.youtube.com/watch?v=a2QmRoRA94Y. If you're still encountering this issue even after re-calibration and consulting the guide, please reach out to timexcustomercare@timex.com.
Written by a customer while visiting timex.com
Posted by: GLFA4T2
Verified Purchase:Yes
It's a great looking watch with all the options i was looking for at a great price.
Written by a customer while visiting timex.com
Posted by: J Eric
from Minnesota
Gender:Male
Verified Purchase:Yes
Just what I expected and was waiting for. Glad it came back in stock.
I would recommend this to a friend!
Written by a customer while visiting timex.com