Customer reviews from timex.com
Timex - Expedition Wristwatch - Silver/Gray
Average customer rating
3.3
(12 Reviews)
Rating breakdown 12 reviews
5 Stars
5
4 Stars
1
3 Stars
1
2 Stars
2
1 Star
3
62%of customers recommend this product.
(
5 out of
8)
Customer Reviews for Timex - Expedition Wristwatch - Silver/Gray
Customer Rating
5
My Go-To Watch
on December 2, 2018
Posted by: sarcar
from Dallas, TX
Gender:Female
I have worn this watch for many years. As a busy OR nurse I use the chronograph & timer functions, the 3 alarms are my wake-ups & leave the house notification, ease of setting & resetting time or alarms. My band wears out before the watch. I wish there was a replacement band available.
I would recommend this to a friend!
Response from timex.comBy Timex Customer Service, Customer Service, December 3, 2018
Hello Sarcar,
Thank you for sharing your feedback with us!
We are so thankful to hear how useful this watch is to you. We are grateful that the chronograph and the timer functions have been very useful for you and that this has been your go-to watch.
If you are looking for a replacement band, we do have it. You may purchase it directly online. Here is the link: https://www.timex.com/14mm-fabric-fast-wrap-strap/TW7C02600GZ.html
If you need further assistance with your watch, you may contact our Customer Service Team at 800-448-4639 or email at custserv@timex.com, Monday - Friday 3:00 a.m. to 6:00 p.m. CST.
Thank you for sharing your feedback with us!
We are so thankful to hear how useful this watch is to you. We are grateful that the chronograph and the timer functions have been very useful for you and that this has been your go-to watch.
If you are looking for a replacement band, we do have it. You may purchase it directly online. Here is the link: https://www.timex.com/14mm-fabric-fast-wrap-strap/TW7C02600GZ.html
If you need further assistance with your watch, you may contact our Customer Service Team at 800-448-4639 or email at custserv@timex.com, Monday - Friday 3:00 a.m. to 6:00 p.m. CST.
Written by a customer while visiting timex.com
Customer Rating
2
Beware of the size
on July 18, 2018
Posted by: nickola
from Cedar Rapids, Iowa
Gender:Male
This is a nice watch but, beware of the size of it. It says unisex but is not. It is for a child. The band barely fit on my wrist at the highest position and my wrist is on the small size. The band is Velcro and picks up every kind of liny, dusty, fuzz, etc... Don't but it if you're looking for a man's watch.
No, I would not recommend this to a friend.
Response from timex.comBy Timex Customer Service, Customer Service, July 20, 2018
Hi,
We truly apologize that the watch band didn’t fit accordingly to your size and that it did not meet your expectation.
Timex Unisex watches usually would fit wrist sizes between 150-205 mm.
If you find Velcro type of strap uncomfortable to wear we would suggest for you to get an alternate style, maybe a leather band will do.
We would really like to assist you with the appropriate options. Please don't hesistate to get in touch with our Customer Service team via email at custserv@timex.com or you can call us at 1-800-448-4639.
We truly apologize that the watch band didn’t fit accordingly to your size and that it did not meet your expectation.
Timex Unisex watches usually would fit wrist sizes between 150-205 mm.
If you find Velcro type of strap uncomfortable to wear we would suggest for you to get an alternate style, maybe a leather band will do.
We would really like to assist you with the appropriate options. Please don't hesistate to get in touch with our Customer Service team via email at custserv@timex.com or you can call us at 1-800-448-4639.
Written by a customer while visiting timex.com
Customer Rating
1
Failed x 2 for us
on April 12, 2018
Posted by: awraynor
from 29307
Gender:Male
We purchased this watch for our young Son and the buttons didn't appear to work regardless of which one or how hard you pressed. With the replacement it worked at first, but then failed again. Now the screen is completely blank. I'll be sending it back and search for another brand.
No, I would not recommend this to a friend.
Response from timex.comBy Timex Customer Service, Customer Service Team, April 13, 2018
Hello!
Your feedback is valuable to us. Thank you for posting this review. We’re sorry to hear that the watch you have received is not working. We appreciate that you have brought this to our attention. Rest assured this will be investigated. Please let us know if you need any assistance for your watch. You may contact our customer service team by email at custserv@timex.com. Or you can also call us at 1-800-448-4639. We are available Monday – Friday 8:00 a.m. to 6:00 p.m. CST.
Your feedback is valuable to us. Thank you for posting this review. We’re sorry to hear that the watch you have received is not working. We appreciate that you have brought this to our attention. Rest assured this will be investigated. Please let us know if you need any assistance for your watch. You may contact our customer service team by email at custserv@timex.com. Or you can also call us at 1-800-448-4639. We are available Monday – Friday 8:00 a.m. to 6:00 p.m. CST.
Written by a customer while visiting timex.com
Posted by: Owen
from Philadelphia, PA, United States
Gender:Male
Verified Purchase:Yes
This is a watch I've been looking for. The smaller profile fits better with long sleeve shirts and with wearing gloves.
I would recommend this to a friend!
Written by a customer while visiting timex.com