Customer reviews from timex.com
Timex - Expedition Wristwatch - Silver/Gray
Average customer rating
3.3
(12 Reviews)
Rating breakdown 12 reviews
5 Stars
5
4 Stars
1
3 Stars
1
2 Stars
2
1 Star
3
62%of customers recommend this product.
(
5 out of
8)
Customer Reviews for Timex - Expedition Wristwatch - Silver/Gray
Posted by: Anonymous
Verified Purchase:Yes
Had to email customer service to get instructions to set the watch since none came with it. Never owned a watch like this but found it easy to read and band is comfortable. The reason behind the 4 rating was no instructions otherwise a 5.
Response from timex.comBy Timex Customer Service Department, Customer Service , August 16, 2022
Thank you for reaching out. A member of our Customer Service team will be contacting you today.
Written by a customer while visiting timex.com
Posted by: Buyingal
from Pittsburgh PA
Gender:Female
Verified Purchase:Yes
I've been buying this or very similar Timex watch for many years as my everyday watch. It has gone through a lot of beatings but continued to run. Battery life is extremely long. The only reason I bought this one is because I thought I lost my other. A couple weeks later I found my other one stuck to my dogs leash by the bands velcro. Now I have a backup.
I would recommend this to a friend!
Written by a customer while visiting timex.com
Customer Rating
1
no manual
on February 24, 2022
Posted by: talithacumi
Our son was excited about getting his first watch, but became quickly disappointed when we were unable to set the time. There is no owners manual included, and we were unable to find one online, as directed. I am wanting to revise this review and hope you can make that happen. Thank you very much.
Response from timex.comBy Timex Customer Service Department, Customer Service , March 1, 2022
We apologize for the experience you had and appreciate your feedback.
Here's the link to the manual with the instruction on how to set the watch: http://assets.timex.com/manual/W-90.pdf.
Here's the link to the manual with the instruction on how to set the watch: http://assets.timex.com/manual/W-90.pdf.
Written by a customer while visiting timex.com
Posted by: Anonymous
from Cincinnati, Ohio
Gender:Female
Verified Purchase:Yes
Great watch for everyday use. Alarms, 24 hour time option, indiglo light, chronograph and water resistant up to so many meters.
Great price for a great watch. I recommend trying it out. I'll be buying from Timex from now on.
Great price for a great watch. I recommend trying it out. I'll be buying from Timex from now on.
I would recommend this to a friend!
Written by a customer while visiting timex.com
Posted by: Jack Mumford
Verified Purchase:Yes
There was no instructions on how to operate the functions of the watch. For example, how to set up the countdown timer which I need as a soccer official. I would like to be contacted by a technical representative to discuss this matter. Please contact my email address.
Response from timex.comBy Timex Customer Service, Customer Service, August 23, 2021
We apologize for the experience you had and appreciate your feedback. A member of our Customer Service team will contact you today to assist you in downloading the manual and setting the watch.
Here's the link to the manual with the instruction on how to set the moon phase: http://assets.timex.com/manual/W-90.pdf.
Here's the link to the manual with the instruction on how to set the moon phase: http://assets.timex.com/manual/W-90.pdf.
Written by a customer while visiting timex.com
Posted by: Anonymous
Verified Purchase:Yes
Ordered the smaller size watch and did not realize it so I had to return it.
Response from timex.comBy Timex Customer Service, Customer Service , September 17, 2020
Thank you for your review. We are sorry to hear that the size of this watch did not meet your expectations. Check out Timex.com for other watch collections.
Written by a customer while visiting timex.com
Posted by: RogerB
from Portland OR
Gender:Male
Verified Purchase:Yes
I had already owned a Timex Expedition and thought I was just getting another of the same. This one is small. I prefer a flex band and could not use the flex band I had on my old Expedition. I had to buy a new, narrower one.
No, I would not recommend this to a friend.
Response from timex.comBy Timex Customer Service, Customer Service, February 15, 2019
Hello RogerB,
Thank you for sharing your feedback with us!
We apologize this Expedition watch did not live up to your expectation. We always try to listen to our customers to deliver high standard quality product and your feedback is appreciated.
With our main goal of providing great products and services, we have launched a wide selection of Expedition watches that we recommend you check out. We have Expedition watches with 39 mm case size that also has the chronographs, alarm and timer features just like this watch. We are sure you will find these watches interesting. Here are the links:
https://www.timex.com/expedition-39mm-nylon-strap-watch/T480619J.html
https://www.timex.com/expedition-39mm-nylon-strap-watch/T480429J.html
We would love it if you'd keep your watch, but if you'd choose to return it, we're here to assist and get you your refund.
If you have features in mind that you'd like to have in a watch, we would be glad if you can discuss it with us so we can recommend the perfect watch for you. You may contact a member of our Customer Service Team at 1-800-448-4639 or email us at custserv@timex.com and we'd be more than happy to assist!
Thank you for sharing your feedback with us!
We apologize this Expedition watch did not live up to your expectation. We always try to listen to our customers to deliver high standard quality product and your feedback is appreciated.
With our main goal of providing great products and services, we have launched a wide selection of Expedition watches that we recommend you check out. We have Expedition watches with 39 mm case size that also has the chronographs, alarm and timer features just like this watch. We are sure you will find these watches interesting. Here are the links:
https://www.timex.com/expedition-39mm-nylon-strap-watch/T480619J.html
https://www.timex.com/expedition-39mm-nylon-strap-watch/T480429J.html
We would love it if you'd keep your watch, but if you'd choose to return it, we're here to assist and get you your refund.
If you have features in mind that you'd like to have in a watch, we would be glad if you can discuss it with us so we can recommend the perfect watch for you. You may contact a member of our Customer Service Team at 1-800-448-4639 or email us at custserv@timex.com and we'd be more than happy to assist!
Written by a customer while visiting timex.com
Customer Rating
5
A Watch for Proficiency
on January 13, 2019
Posted by: ryan87
from Fort Worth, TX
Gender:Male
This watch is perfect for the type of person with routine in mind. The green background and black lettering make it an ease for prompt glances and ease of clarity. I personally believe that this makes for a perfect lab partner.
This is my favorite watch and will absolutely buy it again (I'm actually placing an order right now) but I would keep this watch away from the pool. I lost a watch I had for years after one swim. All in all, this watch is fantastic and will really go the mile. Just don't take showers or go swimming with it!
I would recommend this to a friend!
Written by a customer while visiting timex.com