Customer reviews from timex.com
Timex - Expedition Scout Wristwatch - Gray/Brown
Average customer rating
3.8
(36 Reviews)
Rating breakdown 36 reviews
5 Stars
20
4 Stars
4
3 Stars
3
2 Stars
3
1 Star
6
71%of customers recommend this product.
(
17 out of
24)
Customer Reviews for Timex - Expedition Scout Wristwatch - Gray/Brown
Posted by: AstroCraig
from Michigan
Gender:Male
Verified Purchase:Yes
With the Indiglo feature and basic watch/strap design, it's a clear winner for a value based timepiece. I also appreciate the 24 hour military time printing on the watch face. This is my second Scout watch and all the watch I'll ever need.
I would recommend this to a friend!
Written by a customer while visiting timex.com
Posted by: Ruger
Verified Purchase:Yes
When I first started looking for a watch I never in my wildest dreams expected to find one as durable, comfortable, stylish, ,simple or just all around wonderful as this expedition scout turned out to be for me. 10/10 would recommend to all my rugged friends.
Written by a customer while visiting timex.com
Posted by: G Freitas
from Petaluma, Caliifornia
Gender:Male
Verified Purchase:Yes
Watch did not keep time after 2 days of ownership. Stem fell out after a week, stitching on leather band started coming loose at same time.
No, I would not recommend this to a friend.
Written by a customer while visiting timex.com
Posted by: Anonymous
from AZ desert
Gender:Male
Verified Purchase:Yes
Bought this to replace a damaged one - it's perfect for my knockaround needs when I won't want to risk the pricey watches. In Indiglo feature is a big plus, too, especially when I'm out before sunup walking the pooches. FWIW, I set all my timepieces to the NIST time website, and this one holds within a second over 6 months.
I would recommend this to a friend!
Written by a customer while visiting timex.com
Customer Rating
2
"cheap" and not the dollar sign type
on March 20, 2020
Posted by: Sgtstickys
from Massachusetts
Gender:Male
I've had this watch for about 3 months now. Sometimes it ticks so loud I have to put it outside, even downstairs I'll hear it tick tick tick. The first retention loop is so stretched out that it actually folds over and, on more than one occasion, actually made my hand briefly get stuck in my pocket. I've actually stopped wearing it when I go to my legion meetings because of how distracted it makes some of our older members (although it is kind of funny watching them looking around the room wondering where the ticking is coming from)!
I gave it 2 stars because the Illumination of the watch face is actually pretty handy
No, I would not recommend this to a friend.
Response from timex.comBy Timex Customer Service, Customer Service , March 25, 2020
Sorry you're not loving this watch. Check out Timex.com for other watch collections. We will consider your input for future watch releases.
Written by a customer while visiting timex.com
Customer Rating
1
watch has one size length leather strap
on February 1, 2020
Posted by: Dave1
from San Antonio, Texas
Gender:Male
I liked the Timex Expedition Scout watch. Sales clerk allowed me to try watch on. Problem is that the length size of leather strap barely wrapped around my wrist. These watches come with one standard size leather straps.
No, I would not recommend this to a friend.
Response from timex.comBy Timex Customer Service, Customer Service , February 4, 2020
Thank you for your feedback. We will take your input into consideration for future band releases.
Written by a customer while visiting timex.com
Customer Rating
5
Been all over the world
on November 19, 2019
Posted by: Globaltrav
from Los Angeles
Gender:Male
This model Expedition I bought over 10 years ago and it's backpacked all over the world with me. India, South America, Africa, Europe and it's my every day watch too. I love the Indigo light feature so I can see the time on those long overnight train trips in India. Alas after several band replacements and countless travels it's time for a replacement since then date no longer works but it keeps great time. Why mess with perfection---I'm going to order a new Expedition---same model. Thanks, Timex
I would recommend this to a friend!
Written by a customer while visiting timex.com
Posted by: Mpc1968
from Philadelphia, Pa
Gender:Male
Verified Purchase:Yes
Its a Very simple watch, does its job no more, or less. Hopefully it will last longer than a year, unlike the first watch I purchased from you over a year ago. The Battery is dead already dead.
I would recommend this to a friend!
Response from timex.comBy Timex Customer Service, Customer Service, August 25, 2019
Hello,
Thank you for your feedback.
We apologize if the watch did no last more than a year as expected and the battery has already ran out. One of the factor as to the reason why watch batteries ran out easily it is because of too much usage of Indiglo feature on your watch. This feature consumes more than the battery life consumption.
However, we still feel responsible with what you have experience. If you'd like you may send the watch to our facility for battery replacement and reconditioning. For instruction please contact our customer service team.
If you need further assistance, please don’t hesitate to contact our Customer Service Team by email at custserv@timex.com or call us directly at 800-448-4639. Here are our hours of operation:
Mon – Fri: Open 24 hours
Sat-Sun : 8:00AM to 5:30PM
Thank you for your feedback.
We apologize if the watch did no last more than a year as expected and the battery has already ran out. One of the factor as to the reason why watch batteries ran out easily it is because of too much usage of Indiglo feature on your watch. This feature consumes more than the battery life consumption.
However, we still feel responsible with what you have experience. If you'd like you may send the watch to our facility for battery replacement and reconditioning. For instruction please contact our customer service team.
If you need further assistance, please don’t hesitate to contact our Customer Service Team by email at custserv@timex.com or call us directly at 800-448-4639. Here are our hours of operation:
Mon – Fri: Open 24 hours
Sat-Sun : 8:00AM to 5:30PM
Written by a customer while visiting timex.com