Customer reviews from geappliances.com
GE - Profile Series 24" Built-In Dishwasher
Average customer rating
4.5
(3,570 Reviews)
Rating breakdown 3,570 reviews
5 Stars
2,481
4 Stars
664
3 Stars
172
2 Stars
87
1 Star
166
89%of customers recommend this product.
(
2,866 out of
3,208)
Customer Reviews for GE - Profile Series 24" Built-In Dishwasher
Customer Rating
2
Doesn’t get dishes clean
on September 24, 2023
Posted by: Hillary13
from Wisconsin
I was extremely disappointed with this dishwasher! We had one that was over 20 years old that cleaned better than this one. To be fair, we wanted a different brand but we’re talked into this one because the appliance place we went to didn’t have the brand we wanted, they said all dishwashers are basically the same right now, which is not true (my mom and sister have the brand we wanted and it’s noticeably different). We have to rinse everything before putting it in and at least three items come out still with marks or something on them in each load, no matter how empty it is. We love our other ge appliances but definitely would not recommend this one!
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra@GEA, GE Appliances, September 26, 2023
Oh no!
We're so very sorry that your new dishwasher isn't cleaning like it should. We certainly understand how disruptive something like this can be and we're more than happy to help! Please refer to some troubleshooting tips in the link here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
If the above suggestions do not correct the situation, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Best wishes. - Tierra@GEAppliances
We're so very sorry that your new dishwasher isn't cleaning like it should. We certainly understand how disruptive something like this can be and we're more than happy to help! Please refer to some troubleshooting tips in the link here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
If the above suggestions do not correct the situation, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Best wishes. - Tierra@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Great features if it worked, very disappointing
on September 25, 2023
Posted by: MacGyverMomma
This dishwasher has been trouble from the start. I bought it in the beginning of 2020. Immediately had trouble with getting the door to stay closed and with the heat dry feature. Had a service tech out 2 times, but covid was just starting and caused many problems with service appointments after that. I finally gave up. Heating element and latch for door were replaced, but the problem was never fixed. It also consistently did not clean the dishes. The tub does not drain completely during the cycle from wash to rinse, etc or at the end of the cycle. There is always standing water in the bottom of the tub. I have figured out that if I start a cycle and cancel it the tub will drain completely, so I let half the cycle run, then manually stop it, make sure it drains, and restart a cycle so there is clean water to rinse. It still saves time but there is absolutely no start and leave alone with this unit. This problem has been consistent for the life of the unit. It took me a long time to realize that the tub not draining is why the dishes are always dirty. I was so excited about the features and convenience of this dishwasher, but really with I would have chosen something different. I work full time outside the home and am mom of 6 children, their father is no longer living with us or supporting my household at all, so buying a new dishwasher is a huge purchase for me. Next time I’ll do more research.
Response from geappliances.comBy Sylvia@GEAppliances, GE_Appliances, September 26, 2023
Hi,
We're sorry you've had these troubles with your dishwasher. Getting your dishes clean is important, and we'd like to help any way we can. The article below explains what's keeping your dishes from getting clean and how to resolve the issue.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452&_ga=2.9001654.245936151.1695650854-575474648.1665505672
Please call us at 1-800-626-2005 if you have any questions. We're always here to help.
-Sylvia@GEAppliances
We're sorry you've had these troubles with your dishwasher. Getting your dishes clean is important, and we'd like to help any way we can. The article below explains what's keeping your dishes from getting clean and how to resolve the issue.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452&_ga=2.9001654.245936151.1695650854-575474648.1665505672
Please call us at 1-800-626-2005 if you have any questions. We're always here to help.
-Sylvia@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Great features if it cleaned
on September 25, 2023
Posted by: MacGyverMomma
Disappointed from the beginning. Bought in beginning of 2020, had a tech out two times, replaced door latch and heater coil. Did not address the draining issue. Covid was just starting so appointments were difficult. I finally just gave up. Does not fully drain between cycles, so dirty water is continuously used. I can get it to fully drain if I stop a cycle when it starts, so I let it run, restart, stop cycle, and restart cycle again to use clean water. Not fast, needs babysitting, and still doesn’t get everything but at least the dishes aren’t dirtier than when it started. I work full time outside the home and have 6 children whose father does not live here or contribute to the household. I bought this for all the awesome features thinking it would be reliable and worth it. A dishwasher is a big purchase and this was so disappointing.
Response from geappliances.comBy Sylvia@GEAppliances, GE_Appliances, September 26, 2023
Hi,
We're sorry you've had these troubles with your dishwasher. Getting your dishes clean is important, and we'd like to help any way we can. We highly recommend scheduling service so one of our qualified technicians can take a look at your unit.
To schedule service, you can call 1-800-432-2737. We're confident our technicians can resolve this for you. Thanks for sharing.
-Sylvia@GEAppliances
We're sorry you've had these troubles with your dishwasher. Getting your dishes clean is important, and we'd like to help any way we can. We highly recommend scheduling service so one of our qualified technicians can take a look at your unit.
To schedule service, you can call 1-800-432-2737. We're confident our technicians can resolve this for you. Thanks for sharing.
-Sylvia@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Soooo quiet
on September 27, 2023
Posted by: CMM17
from florida
I am very happy with the new GE dishwasher. It's very quiet and cleans great. Also looks so nice as I just updated my appliances to stainless. Definitely made the right choice.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Doing the job
on September 27, 2023
Posted by: Charmcd123
Working well so far, like how quiet it is, noticed that food that is dried won’t come off in wash
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Good Dishwasher...It Cleans Well
on September 28, 2023
Posted by: MrsWags
from St James City, FL
We installed a suite of GE Appliances in our home following Hurricane Ian. This review is for the GE Dishwasher which I have found to do a great job cleaning dishes. I will add that that third top rack is not the best at cleaning really dirty utensils. General cleaning is fine, but I needed to wash some damaged items and the dirt (literally dirt from flood) did not come off until I scrubbed them and re-washed in the lower silverware rack. I had a top third rack in a previous dishwasher model and ended up removing it because it impacts the height of dishes/glasses in the primary top rack. I may do that with this one as well. It is still a good dishwasher despite that note. I've only had the dishwasher installed for about 2 weeks, so cannot speak to longer term reliability.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Disappointed/ dishwasher malfunction
on September 29, 2023
Posted by: Natylbqt
from Colorado Springs Co
Barely Wash the dishes and doesn't heat up. I am very frustrated.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sylvia@GEAppliances, GE_Appliances, October 2, 2023
Hi,
We're sorry to hear your dishwasher stopped working. This isn't the seamless experience you deserve, but we're committed to getting you the help you need. Please schedule service with one of our qualified technicians by calling 1-800-432-2737 or visiting the link below:
https://www.geappliances.com/ge/service-and-support/service.htm
Please let us know if you have any questions. We're always here to help.
-Sylvia@GEAppliances
We're sorry to hear your dishwasher stopped working. This isn't the seamless experience you deserve, but we're committed to getting you the help you need. Please schedule service with one of our qualified technicians by calling 1-800-432-2737 or visiting the link below:
https://www.geappliances.com/ge/service-and-support/service.htm
Please let us know if you have any questions. We're always here to help.
-Sylvia@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
2
Doesn’t Dry!
on October 1, 2023
Posted by: Tan14
from Birmingham, AL 35244
Just bought this dishwasher a month ago. The outside is definitely not really fingerprint resistant. Additionally, after I run the washer the dishes remain wet! For days! Unless I can figure out how to correct this I’ll have to replace it again. I could just hand wash if I wanted wet dishes! At least they would eventually dry! Ugh. However, it is quiet, large and I like the other features such as third rack and bottle washers.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
4
Value
3
Response from geappliances.comBy Charlie@GEAppliances, GE_Appliances, October 3, 2023
Hello,
Thank you for reaching out and sharing your feedback on your washer. We are really sorry to hear that your dishwasher is not drying the dishes.
To clean the fingerprint-resistant we recommend following the steps listed at this link:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38500
If your dishwasher is not drying the dishes properly. Please take a look at the link below for troubleshooting steps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
We hope this helps, and if you need additional assistance, please reach out.
-Charlie@GEAppliances
Thank you for reaching out and sharing your feedback on your washer. We are really sorry to hear that your dishwasher is not drying the dishes.
To clean the fingerprint-resistant we recommend following the steps listed at this link:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38500
If your dishwasher is not drying the dishes properly. Please take a look at the link below for troubleshooting steps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
We hope this helps, and if you need additional assistance, please reach out.
-Charlie@GEAppliances
Written by a customer while visiting geappliances.com