Customer reviews from geappliances.com
GE - Profile Series 24" Built-In Dishwasher
Average customer rating
4.5
(3,565 Reviews)
Rating breakdown 3,565 reviews
5 Stars
2,482
4 Stars
664
3 Stars
172
2 Stars
86
1 Star
161
89%of customers recommend this product.
(
2,867 out of
3,204)
Customer Reviews for GE - Profile Series 24" Built-In Dishwasher
Customer Rating
1
Looks great but always broken.
on August 8, 2017
Posted by: Jenifer Cox
from Sherman, TX, United States
We got this dishwasher after the first GE dishwasher was repaired numerous times. We didn't have any trouble getting it replaced with a new one with the warranty we bought. I absolutely loved this dishwasher at first. My favorite feature is the small slide out top shelf. It is perfect for sippy cup lids. We have only had it a few months and it has been broken half of the time we have had it. I understand things break but when it works for 1 load and it takes a week to come out and then they have to order the part and it is another week to repair it for the THIRD time. That is unacceptable. They have apparently had problems with the panel board and something else with the heater having a crack in it and shutting down.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
4
Response from geappliances.comBy BRENDA@GEA, GE Appliances, August 9, 2017
Hello Jenifer,
Thank you for taking the time to write a review on your new dishwasher. We regret your experience and we would like to look further into this issue.
If you would, please forward this email to eResponse@ge.com. Also, include the following information:
~Home Address
~Phone Number
~Model Number-GDT695SBLTS
~Serial Number
~Date of Installation
barryjenifer@gmail.com
Looks great but always broken. 184472298
Age 35-44
Why I chose this product Product Quality
I have used this product for 1-3 months
Sweepstakes Yes
Did you read product reviews online before first purchasing this product? No
Where did you purchase the product? In-Store
We got this dishwasher after the first GE dishwasher was repaired numerous times. We didn't have any trouble getting it replaced with a new one with the warranty we bought. I absolutely loved this dishwasher at first. My favorite feature is the small slide out top shelf. It is perfect for sippy cup lids. We have only had it a few months and it has been broken half of the time we have had it. I understand things break but when it works for 1 load and it takes a week to come out and then they have to order the part and it is another week to repair it for the THIRD time. That is unacceptable. They have apparently had problems with the panel board and something else with the heater having a crack in it and shutting down.
Thank you for taking the time to write a review on your new dishwasher. We regret your experience and we would like to look further into this issue.
If you would, please forward this email to eResponse@ge.com. Also, include the following information:
~Home Address
~Phone Number
~Model Number-GDT695SBLTS
~Serial Number
~Date of Installation
barryjenifer@gmail.com
Looks great but always broken. 184472298
Age 35-44
Why I chose this product Product Quality
I have used this product for 1-3 months
Sweepstakes Yes
Did you read product reviews online before first purchasing this product? No
Where did you purchase the product? In-Store
We got this dishwasher after the first GE dishwasher was repaired numerous times. We didn't have any trouble getting it replaced with a new one with the warranty we bought. I absolutely loved this dishwasher at first. My favorite feature is the small slide out top shelf. It is perfect for sippy cup lids. We have only had it a few months and it has been broken half of the time we have had it. I understand things break but when it works for 1 load and it takes a week to come out and then they have to order the part and it is another week to repair it for the THIRD time. That is unacceptable. They have apparently had problems with the panel board and something else with the heater having a crack in it and shutting down.
Written by a customer while visiting geappliances.com
Customer Rating
1
The dishwasher will leak and destroy your kitchen
on July 19, 2023
Posted by: Djautoclinic
This dishwasher will leak from a rubber recirculation hose hidden underneath. This will seep water under your flooring, destroy your subfloor, ruin you cabinets and cause over $20k in damage to your home.
This is a well known and documented defect in the rubber recirculation elbow.
Every GE dishwasher that uses the same recirculation pump and defective elbow will suffer the same failure. I am in the middle of a home disaster from this defect. Ask yourself, is it really worth it?
Every GE dishwasher that uses the same recirculation pump and defective elbow will suffer the same failure. I am in the middle of a home disaster from this defect. Ask yourself, is it really worth it?
Response from geappliances.comBy Jonathon@GEA, GE Appliances, July 19, 2023
Hello - Thank you so much for taking a moment to connect and share your experience. We're incredibly sorry to hear about the rubber elbow damage and issues you have dealt with. This is never the experience we want for anyone to have.
We are going to have one of our agents get in touch to gather some additional information and offer guidance towards this. If you don't notice a message soon, make sure to check your spam and junk folder.
Let us know if you have any other questions, we're always happy to help. - Jonathon@GEA
We are going to have one of our agents get in touch to gather some additional information and offer guidance towards this. If you don't notice a message soon, make sure to check your spam and junk folder.
Let us know if you have any other questions, we're always happy to help. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Simply the best overall washer EVER!
on August 19, 2019
Posted by: Marine12390
from Maryland
If it wasn't for the 3rd cleaning rack I would have walked away. But, there it was... the water jets... finally someone thought outside the box and found a solution! Huge cup? Filled with everything? No problem with the water jets! Oh and not to mention the chaos of water jets cleaning every angle imaginable right above and below... this washer was simply the best investment I have made in a long while. Having this new addition to the family has given me a break from having to tirelessly hand was dishes while fighting the hoard of dishes that kept piling up... look no further, this one is the real deal.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great dishwasher!
on August 15, 2019
Posted by: Jt2019
This dishwasher is so quiet and efficient. More than happy with this purchase.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Completely Silent !
on August 19, 2016
Posted by: Black 30 inch cooktop
from Whittier, CA, United States
We bought this last month to replace a GE Profile DW we had for 10 years. The new one is COMPLETELY SILENT ! And it washes dishes 100x better than our old GE Profile DW. Unbelievable machine. Extremely well built and arrived very well packaged on a wooden pallet.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Good and clean dishes
on October 2, 2016
Posted by: applecore
from Everett, WA, United States
I really like my dishwasher, but wish it had a rinse and hold feature.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
So far so good
on October 27, 2016
Posted by: CJ Arnold
from Michigan, United States
Bought this a month ago. My choices were very limited due to space available. I was looking for a much quieter machine than I had and one that cleaned the dishes better. All I ended up with was a bit quieter machine. Cleaning ability about the same as what I had.
I would recommend this to a friend!
Features
3
Performance
3
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
4
Great features
on October 31, 2016
Posted by: doenal
from Palm Desert, CA, United States
It takes twice as long to do the dishes, but it's worth the wait.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com