Customer reviews from geappliances.com
GE - Profile Series 24" Built-In Dishwasher
Average customer rating
4.5
(3,565 Reviews)
Rating breakdown 3,565 reviews
5 Stars
2,482
4 Stars
664
3 Stars
172
2 Stars
86
1 Star
161
89%of customers recommend this product.
(
2,867 out of
3,204)
Customer Reviews for GE - Profile Series 24" Built-In Dishwasher
Customer Rating
5
Good washer
on September 4, 2023
Posted by: Razor11
from Texas
Very quiet. Water gets hot enough to melt plastic on the bottom shelf. A good thing for cleaning but don't put plastic on the bottom. Not much room on second shelf with top shelf in, but can be removed of not needed.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Did not work Hrf error code
on September 5, 2023
Posted by: Kind of
Did not work from the start . Had an error code , had a friend who had 5he same problem. Too bad GE is in the pits.
Response from geappliances.comBy Adrian@GEA, GE_Appliances, September 6, 2023
Hello! We appreciate you taking the time to leave us a review. We are extremely sorry to hear that your dishwasher did not operate as designed from the beginning of ownership. This is not normal operation and is definitely not the consumer experience that we strive for. We strongly encourage you to schedule a service appointment with one of our certified technicians to get this error code diagnosed.
You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for choosing GE Appliances for your home, and we are confident that our technicians will get your dishwasher back up and running as quickly as possible! - Adrian@GEA
You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for choosing GE Appliances for your home, and we are confident that our technicians will get your dishwasher back up and running as quickly as possible! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Not Good
on September 5, 2023
Posted by: cold water
Problems since day one. Started with a noise that came on between cycles and constant during drying cycle. Started paper trail with GE and a service call was scheduled. Turns out it needs a new fan assembly in the door. 3 days after install and parts are already failing. Not impressed so far. Had to miss 2 days of work to deal with this and my stove that had a burner fail 3 days after installation also. AVOID AT ALL COST!
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Devin@GEA, GE_Appliances, September 7, 2023
Good afternoon,
Thank you for taking the time to leave a review on your GE Appliances dishwasher. We are truly sorry to hear that you are experiencing issues with the fan assembly, as this is certainly not normal operation, nor the quality that we expect.
This appliance comes with a standard 1-year manufacturer's warranty, and we recommend taking advantage of this warranty and schedule a service appointment with our factory service team by calling 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your patience and understanding as we work towards getting this resolved for you. Have a great day!
-Devin@GEA
Thank you for taking the time to leave a review on your GE Appliances dishwasher. We are truly sorry to hear that you are experiencing issues with the fan assembly, as this is certainly not normal operation, nor the quality that we expect.
This appliance comes with a standard 1-year manufacturer's warranty, and we recommend taking advantage of this warranty and schedule a service appointment with our factory service team by calling 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your patience and understanding as we work towards getting this resolved for you. Have a great day!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Details Make a Difference
on September 5, 2023
Posted by: Sammiemae1
from Florida
I have been using this dishwasher for 5 months now and my review is it’s okay. Don’t like that it doesn’t have a rinse only cycle like my old one had, the door controls are sensitive while loading. The washing time are 1.5hrs or longer, and I wish you didn’t have to keep repressing the start button every time you open door to input additional dishes after it’s been programmed for delay start. The adjusting tines seems to not stay secured in the upright position when loading at times. Also, the instruction manual giving with this model doesn’t show any diagrams for GDP665 models series it only list series GDF ,GDT,GDP615 series.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Devin@GEA, GE_Appliances, September 7, 2023
Good afternoon,
Thank you for taking the time to leave a review on your new GE Appliances dishwasher. We are sorry to hear that you are not completely satisfied with the settings and features offered, as well as the door controls and tines on the racks. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this dishwasher provides.
You can find information regarding your dishwasher controls on page 6 of the owners manual at the link below. Your model is listed under "GD*665, GD*645"
https://products-salsify.geappliances.com/image/upload/s--naYED2k---/jhwl0efhhuz7hitwmwqx.pdf?_ga=2.38555243.958305912.1694098782-1100713441.1674245189
Thank you for your review!
-Devin@GEA
Thank you for taking the time to leave a review on your new GE Appliances dishwasher. We are sorry to hear that you are not completely satisfied with the settings and features offered, as well as the door controls and tines on the racks. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this dishwasher provides.
You can find information regarding your dishwasher controls on page 6 of the owners manual at the link below. Your model is listed under "GD*665, GD*645"
https://products-salsify.geappliances.com/image/upload/s--naYED2k---/jhwl0efhhuz7hitwmwqx.pdf?_ga=2.38555243.958305912.1694098782-1100713441.1674245189
Thank you for your review!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Clean and quiet
on September 6, 2023
Posted by: AngeA2
from Rochelle Park NJ
Cleans great, very quiet, reasonably priced. We have always had good luck with GE products.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Some problems
on September 7, 2023
Posted by: Barbara916
from Spring Valley, NY
I love the dishwasher but the bottom left wheel alignment keeps falling off.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Response from geappliances.comBy Jonathon@GEA, GE Appliances, September 8, 2023
Hello - We appreciate you checking in and sharing your experience. We're glad that you are enjoying this dishwasher so far. However, we are really sorry about the wheel alignment falling off. That is not something we expect to happen.
For the best assistance towards this, we recommend having one of our approved technicians come out and check it out. We're confident that they can resolve this. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
For the best assistance towards this, we recommend having one of our approved technicians come out and check it out. We're confident that they can resolve this. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Dry function
on September 7, 2023
Posted by: Cwj jake
from Bristow Virginia
Dry function does not completely dry on top rack, lids and cups still have water
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
Awful. Nothing but probles
on September 7, 2023
Posted by: vlm123
from new jersey
I'd love to give this dishwasher 0 stars if it were possible. Issue after issue. The actual wheels on the racks broke off, I had to purchase and replace them myself. (do a search, you'll see many more with same story) Horrible warranty. Now my dishwasher just completely shuts off after 5 mins. A plumber friend told me this was the most serviced dishwasher on his list. I wish I knew that before I purchased 3 yrs ago. It's very frustrating to need a new dishwasher only after 3 yrs. It doesn't pay to get it serviced anymore.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Haley@GEA, GE Appliances , September 8, 2023
Hello there.
Thank you kindly for reaching out to us and providing feedback on your appliance. We are incredibly sorry to hear that your dishwasher is no longer working as intended. This is certainly not the quality we expect to see.
One of our agents will be reaching out directly. If you don't see an email from us shortly, please make sure to check your spam or junk folder. We look forward to hearing from you!
-Haley@GEA
Thank you kindly for reaching out to us and providing feedback on your appliance. We are incredibly sorry to hear that your dishwasher is no longer working as intended. This is certainly not the quality we expect to see.
One of our agents will be reaching out directly. If you don't see an email from us shortly, please make sure to check your spam or junk folder. We look forward to hearing from you!
-Haley@GEA
Written by a customer while visiting geappliances.com