Customer reviews from geappliances.com
GE - Profile Series 24" Built-In Dishwasher
Average customer rating
4.5
(3,565 Reviews)
Rating breakdown 3,565 reviews
5 Stars
2,482
4 Stars
664
3 Stars
172
2 Stars
86
1 Star
161
89%of customers recommend this product.
(
2,867 out of
3,204)
Customer Reviews for GE - Profile Series 24" Built-In Dishwasher
Customer Rating
1
Worst Dishwasher
on February 21, 2022
Posted by: Very Upset Also
from Cropwell, AL
I wouldn't recommend it to anyone.The Dishwasher will not wash all the way through it just powers off. Then will not power back up from the day we purchased it.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, February 22, 2022
Hey there, we're so sorry to hear your dishwasher isn't completing cycles. We fully understand what a frustration this would be for you and we never want this for our consumers.
With that said, we see where you've scheduled service so please know we're confident our technician will get you taken care of to where you're not left worrying about this again. If you need anything else, you can always message us on social media. All the best.
Guy@GEA
With that said, we see where you've scheduled service so please know we're confident our technician will get you taken care of to where you're not left worrying about this again. If you need anything else, you can always message us on social media. All the best.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Huge improvement
on March 15, 2022
Posted by: Navnick
from Arkansas
We purchased this dishwasher to replace our existing one and it is a vast improvement. More capacity and so much quieter!!! No more cranking the volume on the TV because the dishwasher is drowning it out. The bottle jets make cleaning my wife's canning jars a snap compared to the old way.....
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Quiet machine.
on March 15, 2022
Posted by: Dickie52
from Kansas
We liked the looks of this machine and have had good luck with other GE appliances in our kitchen.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features and Clean Dishes
on March 15, 2022
Posted by: redheadyogi
from Kentucky
I love the features of this dishwasher. From the silverware basket to the third rack, it is very functional and well thought out. I have exceptionally clean dishes with minimal to no rinsing prior to washing. It is also very quiet. I can now have a conversation in my kitchen while the dishwasher is running.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
It’s OK
on April 3, 2022
Posted by: jaymac12
from Westfield, NJ
Works well but top shelf slide out when loaded. Called for advice. Held for 20 minutes then hung up. Never got manual. Called GE. They said they’d send one. Never did!
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Elliot@GEA, GE Appliances, April 6, 2022
Hello there, thank you for taking the time to leave this review. We are very disappointed to hear about your experience not only with the top shelf not operating as expected, but also the lack of real assistance on our end. We definitely missed the mark for you, and we sincerely apologize for the inconveniences this has caused for you.
First, for the issue with the top shelf, we would recommend reaching out to our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
All of our use and care manuals are now available digitally both to reduce environmental impact and allow the latest version to always be available. The manuals are always available on our GE website, and the one for your dishwasher is linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000214-3.pdf
As for the feedback regarding our customer service teams, we will absolutely be passing this along. We appreciate you bringing the issue of hold times and dropped calls to our attention. If there are any ways we can assist you in the future, please feel free to reach out. -Elliot@GEA
First, for the issue with the top shelf, we would recommend reaching out to our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
All of our use and care manuals are now available digitally both to reduce environmental impact and allow the latest version to always be available. The manuals are always available on our GE website, and the one for your dishwasher is linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000214-3.pdf
As for the feedback regarding our customer service teams, we will absolutely be passing this along. We appreciate you bringing the issue of hold times and dropped calls to our attention. If there are any ways we can assist you in the future, please feel free to reach out. -Elliot@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Pretty decent overall
on April 27, 2022
Posted by: EdZe
from Michigan
This dishwasher does a superb job of cleaning and drying the dishes. The only negative is the rack feel flimsy although we've had no issues.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy and clear controls
on May 1, 2022
Posted by: PaulCycles
from Arroyo Grande, CA
Very easy controls with audio signal when the cycles is completed. The rack design holds lots of dishes. The front face is clean and simple.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Quiet, runs smoothly, but capacity is smaller
on May 22, 2022
Posted by: Terp90
from Gaithersburg, MD
This product is well-made. The stainless steel is wonderfully durable, it dries well and is a quiet machine. However, the way the rack tines are situated makes it difficult to load to full capacity. We have found that we are running this dishwasher more frequently than our previous unit.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com