Customer reviews from geappliances.com
GE - Profile Series 24" Built-In Dishwasher
Average customer rating
4.5
(3,642 Reviews)
Rating breakdown 3,642 reviews
5 Stars
2,529
4 Stars
678
3 Stars
178
2 Stars
91
1 Star
166
89%of customers recommend this product.
(
2,927 out of
3,277)
Customer Reviews for GE - Profile Series 24" Built-In Dishwasher
Customer Rating
1
Regret Purchase Poor Poor Poor Performance!
on November 19, 2023
Posted by: Zoe1209
from North Carolina
I have had issues with this dishwasher for about 3 months. I bought the dishwasher in August and had it installed mid August. I decided to give it a few months to see if the issue was just temporary but now three months into ownership, the issue continues and seems to be getting worse. The problem with this model is the pod dispenser opens but does not drop into the washer and at the conclusion of the wash cycle, all or part of the pod is still in the opened dispenser. The partial pod will fall into the bottom of the dishwasher or on dishes. This results in running the dishwasher again needlessly using water and electricity for a second wash. There’s no rinse only so I’m rehashing to remove the detergent and residue on my dishes. This is very inconvenient and a nuisance. I am writing this as I register my product and prepare to contact service to have this issue resolved. I regret the purchase. I have taken pictures of the pod after the wash to show what is happening with the dishwasher dispensing.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, Cafe_Appliances, December 4, 2023
We are so sorry to hear of your experience with this dishwasher and the cleaning pod not releasing. This is definitely not normal operation, and we recommend scheduling service with one of our technicians to get this issue resolved. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for choosing GE Appliances for your home. We are confident that our technicians will get this issue resolved as quickly as possible. - Adrian@GEAppliances
Thank you for choosing GE Appliances for your home. We are confident that our technicians will get this issue resolved as quickly as possible. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on November 19, 2023
Posted by: Cheetos23
We owned this dishwasher for only 3 weeks but so far it's been great
Written by a customer while visiting geappliances.com
Customer Rating
5
Great budget dishwasher
on November 23, 2023
Posted by: Big egghead
from Mesa, AZ
Works just as good as higher priced models. Ease of use and very quite.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Great but not as good as I hoped
on November 26, 2023
Posted by: Cheerchick
Have had for almost 2 yrs now. Really love the 3 drawers of this dish washer and cleans well. However, it’s louder than I thought it would be and we have already had to replace the bottom spinner in our time of ownership.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great dishwasher
on November 28, 2023
Posted by: Motherunit1
Cleans great runs quietly. I would recommend this dish washer to anyone needing a new one.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Hot garbage.
on December 1, 2023
Posted by: Seth99
Truly awful. I've been dealing with little odds and ends breaking after the first six months of ownership. Now i have 2 wheels left on the bottom rack. The rest have fallen off and melted. The hose assembly is pure garbage and is also leaking. Never by GE products.
No, I would not recommend this to a friend.
Performance
1
Quality
1
Response from geappliances.comBy Charlie, GE_Appliances, December 11, 2023
Hi there,
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear about the issues you've experienced with the dishwasher.
We took a look at your case and see that one of our team members has reached out to you to resolve this issue. We encourage you to continue to work with us directly on this. We are here to help if you need any additional assistance.
-Charlie@GEAppliances
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear about the issues you've experienced with the dishwasher.
We took a look at your case and see that one of our team members has reached out to you to resolve this issue. We encourage you to continue to work with us directly on this. We are here to help if you need any additional assistance.
-Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Wouldn't recommend
on December 2, 2023
Posted by: Cherry565
from Washington
At 1 year mark just past warranty it decided to break. No longer draining and multiple other error codes. Going to cost half the purchase price to repair. It also had issues cleaning properly from jump. Very disappointing
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, December 12, 2023
Hello - Thank you so much for taking a moment to connect and share your review. We're sorry to hear about the issues draining and for the error codes you are noticing. That is not something we want or expect to happen.
We are going to have one of our agents get in touch over email, this way we can collect some additional information. If you don't notice a message soon, we suggest checking your spam or junk folder.
We look forward to hearing from you. - Jonathon@GEAppliances
We are going to have one of our agents get in touch over email, this way we can collect some additional information. If you don't notice a message soon, we suggest checking your spam or junk folder.
We look forward to hearing from you. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
GreT machine
on December 5, 2023
Posted by: Porkbelly
from Florida
Love the way it’s quiet and drys dishes was nice and easy to install
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com