Customer reviews from geappliances.com
GE - Profile Series 24" Built-In Dishwasher
Average customer rating
4.5
(3,648 Reviews)
Rating breakdown 3,648 reviews
5 Stars
2,528
4 Stars
678
3 Stars
178
2 Stars
92
1 Star
172
89%of customers recommend this product.
(
2,926 out of
3,281)
Customer Reviews for GE - Profile Series 24" Built-In Dishwasher
Customer Rating
5
Is it running?
on September 17, 2023
Posted by: Dooglase
from Fort Wayne, In.
I am still learning to use the dishwasher’s many features/ settings. I am very impressed with how quiet it is and how clean it gets the dishes and silverware. The third shelf with the silverware rack on top is especially helpful and easily loaded. The capacity this dishwasher has is remarkable.
I’m very satisfied with this machine and would highly recommend this to anyone interested in an upgraded appliance. We’ll done GE!!
I’m very satisfied with this machine and would highly recommend this to anyone interested in an upgraded appliance. We’ll done GE!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Solid construction
on September 18, 2023
Posted by: bhonse
Small operations learning curve - no biggie. The appliance quality of construction - as expected
Written by a customer while visiting geappliances.com
Customer Rating
5
Very pleased
on September 19, 2023
Posted by: Judy145
Dishes are very clean, the machine is quiet there are multiple choices for each use.
Response from geappliances.comBy Tierra@GEAppliances, GE Appliances, September 27, 2023
Hi!
Congratulations on your new dishwasher. We're so glad you're pleased! This unit has many features that we are sure you will enjoy. We're pretty fond of the Steam and Sani option. It loosens tough soils before any cycle, eliminating the need for soaking or pre-rinsing dishes!
Thanks so much for sharing! - Tierra@GEAppliances
Congratulations on your new dishwasher. We're so glad you're pleased! This unit has many features that we are sure you will enjoy. We're pretty fond of the Steam and Sani option. It loosens tough soils before any cycle, eliminating the need for soaking or pre-rinsing dishes!
Thanks so much for sharing! - Tierra@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
great lines
on September 20, 2023
Posted by: KitKat111111
from Spring Lake, MI
It is shiny and new and works well THey dishes come out very clean
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Dishwasher Review
on September 20, 2023
Posted by: New from Lowes
from Cypress, TX
Love my new dishwasher! It was a reasonable price. Lots of features. Easy to use. And the quietest dishwasher. Minimal to no noise when it's running. Highly recommend!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Doesn’t get dishes clean
on September 24, 2023
Posted by: Hillary13
from Wisconsin
I was extremely disappointed with this dishwasher! We had one that was over 20 years old that cleaned better than this one. To be fair, we wanted a different brand but we’re talked into this one because the appliance place we went to didn’t have the brand we wanted, they said all dishwashers are basically the same right now, which is not true (my mom and sister have the brand we wanted and it’s noticeably different). We have to rinse everything before putting it in and at least three items come out still with marks or something on them in each load, no matter how empty it is. We love our other ge appliances but definitely would not recommend this one!
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra@GEA, GE Appliances, September 26, 2023
Oh no!
We're so very sorry that your new dishwasher isn't cleaning like it should. We certainly understand how disruptive something like this can be and we're more than happy to help! Please refer to some troubleshooting tips in the link here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
If the above suggestions do not correct the situation, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Best wishes. - Tierra@GEAppliances
We're so very sorry that your new dishwasher isn't cleaning like it should. We certainly understand how disruptive something like this can be and we're more than happy to help! Please refer to some troubleshooting tips in the link here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
If the above suggestions do not correct the situation, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Best wishes. - Tierra@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Great features if it worked, very disappointing
on September 25, 2023
Posted by: MacGyverMomma
This dishwasher has been trouble from the start. I bought it in the beginning of 2020. Immediately had trouble with getting the door to stay closed and with the heat dry feature. Had a service tech out 2 times, but covid was just starting and caused many problems with service appointments after that. I finally gave up. Heating element and latch for door were replaced, but the problem was never fixed. It also consistently did not clean the dishes. The tub does not drain completely during the cycle from wash to rinse, etc or at the end of the cycle. There is always standing water in the bottom of the tub. I have figured out that if I start a cycle and cancel it the tub will drain completely, so I let half the cycle run, then manually stop it, make sure it drains, and restart a cycle so there is clean water to rinse. It still saves time but there is absolutely no start and leave alone with this unit. This problem has been consistent for the life of the unit. It took me a long time to realize that the tub not draining is why the dishes are always dirty. I was so excited about the features and convenience of this dishwasher, but really with I would have chosen something different. I work full time outside the home and am mom of 6 children, their father is no longer living with us or supporting my household at all, so buying a new dishwasher is a huge purchase for me. Next time I’ll do more research.
Response from geappliances.comBy Sylvia@GEAppliances, GE_Appliances, September 26, 2023
Hi,
We're sorry you've had these troubles with your dishwasher. Getting your dishes clean is important, and we'd like to help any way we can. The article below explains what's keeping your dishes from getting clean and how to resolve the issue.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452&_ga=2.9001654.245936151.1695650854-575474648.1665505672
Please call us at 1-800-626-2005 if you have any questions. We're always here to help.
-Sylvia@GEAppliances
We're sorry you've had these troubles with your dishwasher. Getting your dishes clean is important, and we'd like to help any way we can. The article below explains what's keeping your dishes from getting clean and how to resolve the issue.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452&_ga=2.9001654.245936151.1695650854-575474648.1665505672
Please call us at 1-800-626-2005 if you have any questions. We're always here to help.
-Sylvia@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Great features if it cleaned
on September 25, 2023
Posted by: MacGyverMomma
Disappointed from the beginning. Bought in beginning of 2020, had a tech out two times, replaced door latch and heater coil. Did not address the draining issue. Covid was just starting so appointments were difficult. I finally just gave up. Does not fully drain between cycles, so dirty water is continuously used. I can get it to fully drain if I stop a cycle when it starts, so I let it run, restart, stop cycle, and restart cycle again to use clean water. Not fast, needs babysitting, and still doesn’t get everything but at least the dishes aren’t dirtier than when it started. I work full time outside the home and have 6 children whose father does not live here or contribute to the household. I bought this for all the awesome features thinking it would be reliable and worth it. A dishwasher is a big purchase and this was so disappointing.
Response from geappliances.comBy Sylvia@GEAppliances, GE_Appliances, September 26, 2023
Hi,
We're sorry you've had these troubles with your dishwasher. Getting your dishes clean is important, and we'd like to help any way we can. We highly recommend scheduling service so one of our qualified technicians can take a look at your unit.
To schedule service, you can call 1-800-432-2737. We're confident our technicians can resolve this for you. Thanks for sharing.
-Sylvia@GEAppliances
We're sorry you've had these troubles with your dishwasher. Getting your dishes clean is important, and we'd like to help any way we can. We highly recommend scheduling service so one of our qualified technicians can take a look at your unit.
To schedule service, you can call 1-800-432-2737. We're confident our technicians can resolve this for you. Thanks for sharing.
-Sylvia@GEAppliances
Written by a customer while visiting geappliances.com