Customer reviews from geappliances.com
GE - Profile Series 24" Built-In Dishwasher
Average customer rating
4.5
(3,642 Reviews)
Rating breakdown 3,642 reviews
5 Stars
2,529
4 Stars
678
3 Stars
178
2 Stars
91
1 Star
166
89%of customers recommend this product.
(
2,927 out of
3,277)
Customer Reviews for GE - Profile Series 24" Built-In Dishwasher
Customer Rating
3
Third drawer
on February 12, 2020
Posted by: Jetsmom
from Oklahoma
I wanted a third shelf and disposal on a dishwashing machine. This GE had the two requirements and I didn't pay attention to the other features. Sadly the feature I used most, rinse, was not included. Also no short wash. The one hour wash turns into 2 hours.
It does however get the dishes clean and spot free (if you use the rinse agent). I do not like the controls being hidden. they are hard to use.. The cancel button has to be pressed numerous times before it reactts. I would not buy this product again.
It does however get the dishes clean and spot free (if you use the rinse agent). I do not like the controls being hidden. they are hard to use.. The cancel button has to be pressed numerous times before it reactts. I would not buy this product again.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Racks not well positioned
on January 9, 2022
Posted by: Jml6
from Massachusetts
Very disappointed in the design of the racks in this dishwasher. Wine glasses won't fit on the top and on the bottom there's not really a place for them where they don't get banged around. If you lower the top rack, anything with any height at all interferes with the mechanism. if you raise the top rack, even small plates don't fit on the top rack. Really poorly designed in my opinion.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Kianna@GEA, GE Appliances, January 13, 2022
Hello,
Thanks for your honest review. We are sorry to hear that you are not happy with the design of your dishwasher. We know that not being able to fit items on the racks can be a pain to deal with. For the best dishwashing results, follow the loading guidelines in your owner's manual. They can be found here on page 16: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000214-3.pdf. We value your feedback and will pass it along to the product and design team for further review.
If you have any additional concerns, we are here to help.
Kianna@GEA
Thanks for your honest review. We are sorry to hear that you are not happy with the design of your dishwasher. We know that not being able to fit items on the racks can be a pain to deal with. For the best dishwashing results, follow the loading guidelines in your owner's manual. They can be found here on page 16: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000214-3.pdf. We value your feedback and will pass it along to the product and design team for further review.
If you have any additional concerns, we are here to help.
Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Look No Further!
on February 25, 2022
Posted by: T Rose
from Richmond, VA
This dishwasher is extremely quiet and cleans better than expected. The dry boost feature is helpful, no more pulling wet dishes out of the dishwasher! We have dogs and kids and after we eat dinner I always notice my kids letting the dogs lick off the plates. Needless to say, I use to wipe the plates off first before putting them in the dishwasher. I no longer have to do that because this dishwasher has a sanitization mode that sterilizes the dishes with hot steam. If you want a dishwasher that meets your family’s needs, “Look No Further”, this is the one you want.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Very Quiet
on March 22, 2022
Posted by: Sandy4046
from MS
I am so happy with my purchase the dishwasher is very quiet very attractive and the dishes just come out sparkling
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Overall good but one flaw
on April 16, 2022
Posted by: Jim7313
from Michigan
The adjustable dish rack is poorly designed. The clips are not strong enough to stay in place. I had to lock them in place with zip ties.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, April 19, 2022
Thanks for sharing your feedback on your new dishwasher. It's nice to see that overall you're pleased with it, but we do apologize that you're having to use zip ties for the clips. Your comments on the design of the racks are greatly appreciated and will be taken into consideration for future improvement. Thanks again! -Mikayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst dishwasher ever!
on June 1, 2023
Posted by: Billbequ
I’ve had this appliance for almost two months and it still has not been functional. GE has failed to provide a part to fix this brand new dishwasher.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Devin@GEA, GE_Appliances, June 2, 2023
Good afternoon,
Thank you for taking the time to provide a review on your GE dishwasher, your feedback is valued and very important to us!
With that being said, we're sorry to hear that you are experiencing issues with your new appliance as this is not normal operation nor the quality that we expect. In this case, we recommend scheduling a service appointment with GE Appliances Factory Service Team. You can schedule an appointment by calling the Service Department directly at (1-800-432-2737) Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
We are confident that our team of service providers can accurately diagnose and repair the issue at-hand. Thank you for your review!
-Devin@GEA
Thank you for taking the time to provide a review on your GE dishwasher, your feedback is valued and very important to us!
With that being said, we're sorry to hear that you are experiencing issues with your new appliance as this is not normal operation nor the quality that we expect. In this case, we recommend scheduling a service appointment with GE Appliances Factory Service Team. You can schedule an appointment by calling the Service Department directly at (1-800-432-2737) Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
We are confident that our team of service providers can accurately diagnose and repair the issue at-hand. Thank you for your review!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Piece of crap
on September 7, 2023
Posted by: Angry Rachel
from Tennessee
We bought this appliance in 2020. It is a total piece of crap! Shortly after we got it, it started making this beeping sound like the door was opening, it would do this day and night. Finally it quit working. Got on, YouTube learned how to reset it, and it worked for about a month, and then died completely. I was at my brothers house in Minnesota this summer, heard the same sound, and a feeling of dread came over me. Shortly after I got home, my sister-in-law called and said hers died also. I will never buy another GE appliance again, totally disgusted!
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Jonathon@GEA, GE Appliances , September 8, 2023
Hello - Thank you so much for taking out some time to connect and share your review. We're incredibly sorry to hear about the issues you have dealt with on this dishwasher. That is not the experience we want anyone who chooses our appliances to have.
We are going to have a member of our team reach out over email, this way we can gather some additional information and offer guidance towards this. If you don't notice a message soon, we suggest checking your junk folder.
We look forward to hearing from you. - Jonathon@GEA
We are going to have a member of our team reach out over email, this way we can gather some additional information and offer guidance towards this. If you don't notice a message soon, we suggest checking your junk folder.
We look forward to hearing from you. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Dishwasher wasn’t worth money.
on June 16, 2024
Posted by: JAK76
from NC
Going on six years and the past 6 months nothing but problems Beeps, shuts on and off. Sounds like others are having the same problems.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, June 18, 2024
We'd like to support you with your dishwasher. Expect an email from one of our team members soon to gather further information. Please reply when you can.
Written by a customer while visiting geappliances.com