Customer reviews from geappliances.com
GE - Profile Series 24" Built-In Dishwasher
Average customer rating
4.5
(3,642 Reviews)
Rating breakdown 3,642 reviews
5 Stars
2,529
4 Stars
678
3 Stars
178
2 Stars
91
1 Star
166
89%of customers recommend this product.
(
2,927 out of
3,277)
Customer Reviews for GE - Profile Series 24" Built-In Dishwasher
Customer Rating
2
GE dishwasher
on April 18, 2023
Posted by: RF 05
from New Jersey
Very frustrated. This is the replacement dishwasher for a brand new one that had issues. The installation was great and so was the service, but once again we are having issues with replacement dishwasher.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
2
Value
2
Response from geappliances.comBy Charlie@GEA, GE_Appliances, April 19, 2023
Hello,
We appreciate you taking the time to let us know about your experience, though we hate to hear you are unhappy with the replacement dishwasher.
We would recommend reaching out to our Consumer Relations Department, who can look into this further. They can be reached at 1-800-386-1215 Mon - Fri, 8 am – 6 pm EST.
Thank you again for sharing your honest feedback, as it allows us to learn and improve our products for the future. We hope this helps, and if you need additional assistance, please reach out.
-Charlie@GEA
We appreciate you taking the time to let us know about your experience, though we hate to hear you are unhappy with the replacement dishwasher.
We would recommend reaching out to our Consumer Relations Department, who can look into this further. They can be reached at 1-800-386-1215 Mon - Fri, 8 am – 6 pm EST.
Thank you again for sharing your honest feedback, as it allows us to learn and improve our products for the future. We hope this helps, and if you need additional assistance, please reach out.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Somewhat disappointed with the performance
on April 18, 2023
Posted by: CaveatEmptor
from MN
Our 17-year-old GE dishwasher seized up its discharge pump. For the cost of repair why not just buy a new one.
I chose this new GE model based on noise level mostly. It is quiet, one often wonders if it is running.at all.
In retrospect, if I could have purchased new the identical model I had I would have gone for it in a heartbeat.
I miss not having all the controls in front. I had to move this one out about two inches just to see the controls. I never had to use heated drying as opening the door when finished allowed the dishes to be completely dry by morning. The complete cycle took about 57 minutes, the new one takes at least 75 minutes or more. And when leaving the door open overnight there are still lots of undried dishes.
The old had two distinct beeps to let you know the wash was complete. Only a faint alert on the new. Stainless steel interior may look nice but it is easy to miss a knife or fork that may have fallen into the bottom. The old had three spinning wash arms, the new only two. Had I not been in such a hurry for a new dishwasher I would have given more thought to comparing the old and the new.
There are places around here that refurbish appliances. I will suffer this new one for now but am asking those places to be on the lookout for the model we used to have.
I chose this new GE model based on noise level mostly. It is quiet, one often wonders if it is running.at all.
In retrospect, if I could have purchased new the identical model I had I would have gone for it in a heartbeat.
I miss not having all the controls in front. I had to move this one out about two inches just to see the controls. I never had to use heated drying as opening the door when finished allowed the dishes to be completely dry by morning. The complete cycle took about 57 minutes, the new one takes at least 75 minutes or more. And when leaving the door open overnight there are still lots of undried dishes.
The old had two distinct beeps to let you know the wash was complete. Only a faint alert on the new. Stainless steel interior may look nice but it is easy to miss a knife or fork that may have fallen into the bottom. The old had three spinning wash arms, the new only two. Had I not been in such a hurry for a new dishwasher I would have given more thought to comparing the old and the new.
There are places around here that refurbish appliances. I will suffer this new one for now but am asking those places to be on the lookout for the model we used to have.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Elliot@GEA, GE Appliances, April 19, 2023
Hi there, thank you for taking the time to reach out with this feedback. We are so sorry to hear that you are having issues with your new dishwasher, and we can certainly understand your frustration with longer-than-expected cycle times, and design differences.
Newer dishwashers are designed with water and power efficiency in mind, and may take longer than you are used to because of this. Selecting options on the control panel such as "presoak," "sani," and "dry" will each add time to the cycle. More information on which modes add time to your cycle is on pages 7 of the use and care manual, linked here: https://products-salsify.geappliances.com/image/upload/s--naYED2k---/jhwl0efhhuz7hitwmwqx.pdf
As for the dishwasher not drying, this could be due to multiple factors. First, we would recommend giving your dishwasher time to vent after the cycle ends. Also, please check that a high-quality rinse aid is being used, and that your inlet water temperature reaches at least 120 degrees Fahrenheit (this can be checked by running the faucet nearest your dishwasher on the highest setting and checking the temperature). More troubleshooting steps to try are on page 23 of the use and care manual, linked above.
We will also be passing your feedback regarding the control panel, stainless steel, alert volume, and washing arms to the appropriate teams for review, and we appreciate this insight. If you need any additional assistance in the future, please feel free to reach out. -Elliot@GEA
Newer dishwashers are designed with water and power efficiency in mind, and may take longer than you are used to because of this. Selecting options on the control panel such as "presoak," "sani," and "dry" will each add time to the cycle. More information on which modes add time to your cycle is on pages 7 of the use and care manual, linked here: https://products-salsify.geappliances.com/image/upload/s--naYED2k---/jhwl0efhhuz7hitwmwqx.pdf
As for the dishwasher not drying, this could be due to multiple factors. First, we would recommend giving your dishwasher time to vent after the cycle ends. Also, please check that a high-quality rinse aid is being used, and that your inlet water temperature reaches at least 120 degrees Fahrenheit (this can be checked by running the faucet nearest your dishwasher on the highest setting and checking the temperature). More troubleshooting steps to try are on page 23 of the use and care manual, linked above.
We will also be passing your feedback regarding the control panel, stainless steel, alert volume, and washing arms to the appropriate teams for review, and we appreciate this insight. If you need any additional assistance in the future, please feel free to reach out. -Elliot@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Stainless Steel first-timer
on April 19, 2023
Posted by: MonicaMM
from Florida
Used the dishwasher this morning for the first time. It is very quiet and cleaned the dishes extremely well. So far, I am very pleased.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Dish Washer
on April 20, 2023
Posted by: Jane1950
from New Jersey
Works well cleans dishes and drys well. Although SS interior it developed an unpleasant order similar to the front loading washers. My previous DW that was some other material did not do this. I dont want to have to was the dishes prior and don’t want to run when not full.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Worth the splurge!
on April 20, 2023
Posted by: Csebero my
from Marinette wi
Bought it mainly for the half rack feature. Love the delayed wash option
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
We love how quiet it is
on April 20, 2023
Posted by: Tennessee GC
from Pinson, al 35136
This is an awesome dishwasher. So quiet I don’t need to turn the tv up. Highly recommended this model.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Very satisfied
on April 20, 2023
Posted by: HMMH
from TN
Quiet! Quietest we've ever had. Cleans well, with lots of options to meet varied cleaning situations.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Cleans and drys well.
on April 21, 2023
Posted by: Br67
from Willow Springs, IL
Haven’t owned it long enough to answer this question.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com