Hey there, and thanks for taking the time to reach out to us. We truly hate to hear the dishwasher didn't work for you right after being installed; we know how frustrating any broken appliance would be, especially when it's new, and would like to assist.

If the Start status indicator light is blinking, that can be an indication of a cycle being interrupted. Completely disconnecting the unit from power for a couple minutes before reconnecting can sometimes help if the issue was a temporary one; this resets the electrical components.

Our system indicates you have recently inquired about service, so you may now have an appointment pending. If you haven't yet finished scheduling that, that department can be contacted at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm . They would be happy to assist with getting your dishwasher in proper working order. If needed, our Parts department is also available at 1-877-959-8688.

Your feedback about the trouble you've had with the dishwasher not working, as well as the wash arm, will be sent to our Dishwasher Design team for future review and development. We value your insights, as we always want to be aware of any potential areas of concern. We hope this matter is resolved for you soon, so you can enjoy your new dishwasher. If you have any other concerns or questions, we are always glad to offer assistance. -Sarah@GEA