Customer reviews from geappliances.com
GE - Profile Series 24" Built-In Dishwasher
Average customer rating
4.5
(3,642 Reviews)
Rating breakdown 3,642 reviews
5 Stars
2,529
4 Stars
678
3 Stars
178
2 Stars
91
1 Star
166
89%of customers recommend this product.
(
2,927 out of
3,277)
Customer Reviews for GE - Profile Series 24" Built-In Dishwasher
Customer Rating
4
Good Dishwasher
on January 24, 2022
Posted by: MJs dishwasher
from Martinsburg, WV
I just got this installed two weeks ago. So far it has worked well. I haven't needed the bottle washing feature yet, just might have to get something dirty that will fit on it so I can try it. I bought this one because of the third rack up top, the quietness of the dishwasher and recommendations from someone who has this model that loves it. I am actually a little disappointed about how shallow the top rack is. The pictures on line make it look like you can put your measuring cups up there, Not so and only the very center will hold my large spoon and some of my spatulas. I still am able to use it for some things which is nice. I also use mayonnaise lids from the gallon size jars to feed cats (17 currently, 10 are fosters) this diswasher does not have a level spot to put them in the top rack. So they don't really work in the dishwasher. Other then that, It works good. Looks great! I'm leaving the protective plastic cover on the front for a while so I don't know how great the fingerprint hiding is yet.
Features
4
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Guy@GEA, GE Appliances, February 23, 2022
Hi there, we're pleased to know your new dishwasher has worked well, that it looks great, that it's running quietly, and that you like the 3rd rack, but sorry you're finding the top rack to be more shallow than expected.
We know this can be frustrating, so we're pleased to let the upper rack allows 2” of adjustment up or down to accommodate large items. The upper rack may be lowered by pushing the long flaps on each side of the rack. This will allow you to lower the rack. To raise the rack, lift up on the rack until the rack locks in place.
We hope you find this information useful and we're wishing you the absolute best. Let us know if you need anything else.
Guy@GEA
We know this can be frustrating, so we're pleased to let the upper rack allows 2” of adjustment up or down to accommodate large items. The upper rack may be lowered by pushing the long flaps on each side of the rack. This will allow you to lower the rack. To raise the rack, lift up on the rack until the rack locks in place.
We hope you find this information useful and we're wishing you the absolute best. Let us know if you need anything else.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it!
on February 5, 2022
Posted by: KGPayne
from Ocean City, MD
We really like our new dishwasher. It’s great and it’s so quiet, we hardly hear in running!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Sharon@GEA, GE_Appliances, February 8, 2022
Hi, Thanks for choosing a GE dishwasher for your home! We're sure it looks amazing in your kitchen and we couldn't be happier to have you in our GE Appliances family. We hope you will reach out to us if you need anything in the future. Best wishes! -Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Loud
on February 15, 2022
Posted by: Fogtjer
from Yorktown VA
Replaced old dishwasher because it was starting to get loud. This was supposed to be around 46 db but actually is producing around 57 db. The old was way quieter and had thick sound insulation all around it to include the kick plate. This one has some very thin rubber on some parts of the tub, not even close to all of it and none for the kick plate. I don’t see how this is supposed to be quiet. I wouldn’t recommend it if you are looking for quiet or have the store prove it before buying. I am stuck with this one now.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
4
Response from geappliances.comBy Mike@GEA, GE Appliances, February 16, 2022
Hey there,
We appreciate you sharing your feedback with us. We can certainly understand how much of a pain a loud dishwasher can be. Remember, actual sound levels can be a little different once installed in the home. You might find the appliance quieter or louder than the decibel rating suggests. The loudness of a dishwasher depends on the installation location, the cabinetry where it is located, the flooring, the countertop above it, and even whether the dishwasher is full of dishes or partially empty. Thank you for choosing GE. Mike@GEA
We appreciate you sharing your feedback with us. We can certainly understand how much of a pain a loud dishwasher can be. Remember, actual sound levels can be a little different once installed in the home. You might find the appliance quieter or louder than the decibel rating suggests. The loudness of a dishwasher depends on the installation location, the cabinetry where it is located, the flooring, the countertop above it, and even whether the dishwasher is full of dishes or partially empty. Thank you for choosing GE. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Broken Products
on April 22, 2022
Posted by: Verybroken
Dishwasher is 3 years old and it’s broken. Do not recommend.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, April 25, 2022
Hi - Thanks for writing a review. We hate to hear that your dishwasher stopped working after 3 years. This isn't something we would expect to happen so soon into its lifespan and we really do apologize. We see that you've been working with our consumer relations team and we're confident that the issue will be resolved in no time. Thanks again. -Mikayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Third rack for utensils.
on May 12, 2022
Posted by: 123Jerry
from Louisville, KY
This dishwasher was to replace a 5 year old GE dishwasher with a third rack. The third rack on old dishwasher moved back and forth smoothly. This new dishwasher has a major design flaw with the third rack. You cannot move rack without it coming off the tracks. You can see that the tracks widen towards the back of the dishwasher, thus tightening up and making it extremely difficult to pull track in and out. I'm afraid to reorder the same dishwasher, but this is not going to work. I love the third rack. Anyone else have this issue?
Features
5
Performance
5
Quality
1
Value
1
Response from geappliances.comBy Elliot@GEA, GE Appliances, May 13, 2022
Hello there, thank you for taking the time to reach out with this feedback. It is clear how frustrating it would be to deal with a rack not operating as expected, and we are so sorry for the headache this has caused for you.
If you haven’t already, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps get you back to getting the use you need out of your dishwasher, and if there are any ways we can assist you in the future. -Elliot@GEA
If you haven’t already, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps get you back to getting the use you need out of your dishwasher, and if there are any ways we can assist you in the future. -Elliot@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
What isn’t wrong with this?
on June 18, 2022
Posted by: GreyhoundNDE
from Spring Hill, tn
After 15 months of use, the top arm that washes the upper dishes has fallen off, the bottom won’t drain, and the front has pieces falling off. I don’t have anyone I dislike enough to whom to recommend it.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Kianna@GEA, GEA, June 21, 2022
Hello,
Thanks for sharing your feedback. We hate to hear of the experience you have had with your dishwasher. We can understand how much of a headache this must have been, and we apologize for the inconvenience. It’s always a pleasure to help.
Hang tight for an email coming your way.
We look forward to chatting with you soon,
Kianna@GEA
Thanks for sharing your feedback. We hate to hear of the experience you have had with your dishwasher. We can understand how much of a headache this must have been, and we apologize for the inconvenience. It’s always a pleasure to help.
Hang tight for an email coming your way.
We look forward to chatting with you soon,
Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Started off great
on August 10, 2022
Posted by: Upset Willow
Dishwasher backups frequently evening after using cleaner and rinsing dishes. Now the thing is locked and will not unlock.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
3
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, August 16, 2022
Oh no!
This is certainly not something we would expect to hear about. We're truly sorry to know that your dishwasher will not unlock and know how infuriating that must be to deal with. If you have not done so yet, please be sure to take advantage of your warranty and schedule service. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Please let us know if there's anything you need. Best wishes. Mike@GEA
This is certainly not something we would expect to hear about. We're truly sorry to know that your dishwasher will not unlock and know how infuriating that must be to deal with. If you have not done so yet, please be sure to take advantage of your warranty and schedule service. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Please let us know if there's anything you need. Best wishes. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Not worth it
on August 16, 2022
Posted by: Frank Ec
Takes too long, controls are poorly located, noisy.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Pablo@GEA, GE Appliances, August 22, 2022
Hello - we're sorry to know that the dishwasher hasn't met your expectations, and completely understand how frustrating a situation like this can be. We take your design feedback very seriously, and please know we will pass these comments on to our product and design teams for future consideration.
Every cycle on your dishwasher will vary on time depending on the type of performance selected, and any additional options selected. You can learn more about this on pages 7-8 of your owner's manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000214-3.pdf
This unit is rated at 46 dBA, which is a sound level that could be compared to that of moderate rainfall. The dishwasher also produces certain sounds due to the nature of its design, and you can learn more about them here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38923
Please reach out to us on social media if there are other questions or concerns we can assist you with.
Take care.
Pablo@GEA
Every cycle on your dishwasher will vary on time depending on the type of performance selected, and any additional options selected. You can learn more about this on pages 7-8 of your owner's manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000214-3.pdf
This unit is rated at 46 dBA, which is a sound level that could be compared to that of moderate rainfall. The dishwasher also produces certain sounds due to the nature of its design, and you can learn more about them here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38923
Please reach out to us on social media if there are other questions or concerns we can assist you with.
Take care.
Pablo@GEA
Written by a customer while visiting geappliances.com