Customer reviews from gocontigo.com
Contigo - Byron 20.8-Oz. Thermal Cup - Vivacious
Average customer rating
3.9
(425 Reviews)
Rating breakdown 425 reviews
5 Stars
241
4 Stars
52
3 Stars
31
2 Stars
45
1 Star
56
72%of customers recommend this product.
(
281 out of
388)
Customer Reviews for Contigo - Byron 20.8-Oz. Thermal Cup - Vivacious
Customer Rating
5
The BEST travel mug EVER! Beats Yedi HANDS DOWN!
on December 6, 2020
Posted by: jngarber510
from Powhatan, VA
Gender:Female
We had Yedi travel mugs but the ice would melt or the java was cold in no time plus there's no seal to close the cup so constant spills?!. These Contigo mugs snap shut tightly. No spilling EVER! I put ice & tea in them in the morning & sit on a hot dock all day & the ice will still be in the cup the next day - no lie! Poured hot tea in at 6am & at lunch it was still just as hot! I had to sip carefully! These cups are far better than the Yedis we had. We gave them all away & have bought these instead to give as gifts! We've made true believers of Yedi faithfuls! We've had ours 5 years & they're still just as good as when we 1st bought them & we use the literally every day! We've never put them in the dishwasher, though
I would recommend this to a friend!
Written by a customer while visiting gocontigo.com
Customer Rating
5
I love my Contigo
on September 8, 2024
Posted by: Gammye
Just got it for morning coffee. This is about my 6th Contigo for coffee use. I like the spill proof as I throw it in my work bag or on the front seat.
Written by a customer while visiting gocontigo.com
Customer Rating
5
Great on the go travel mug
on February 4, 2025
Posted by: angela1971_2340
Lid snaps open and close with one hand. No leaks when the lid is closed. Great value for the money. Eco- friendly for the environment. Great colors to choose from. Limited lifetime warranty. Stainless steel products.
Written by a customer while visiting influenster.com
Customer Rating
5
Insulated hot or cold cup
on February 15, 2025
Posted by: suzannet14_2738
This is my second Byron cup and my last one lasted about four years, these are great to keep things hot or cold for upto six hours, great colours, not badly priced, very good value
Written by a customer while visiting influenster.com
Customer Rating
5
Amazing
on October 18, 2025
Posted by: cameronm80_8076
This is a really well designed drinking top for a work mug.
The best I've ever come across to be honest,in terms of being total leak proof.
The simple click and close design is really easy to use and you can guarantee when it's closed it will not leak.
It is also a great mug for keeping warm.
I make my coffee in the early morning and it's still hot until I finish it.
You can actually leave it all day and it's still slightly warm at tea time.
It's easy to clean and very comfortable to drink from and hold.
All materials used are top quality,I genuinely can't fault it,awesome mug.
I have literally thrown all my others out now.
Highly recommended by me,a must buy for work mug users !!!!
I'm extremely happy with mine.
Thanks !!!!
The best I've ever come across to be honest,in terms of being total leak proof.
The simple click and close design is really easy to use and you can guarantee when it's closed it will not leak.
It is also a great mug for keeping warm.
I make my coffee in the early morning and it's still hot until I finish it.
You can actually leave it all day and it's still slightly warm at tea time.
It's easy to clean and very comfortable to drink from and hold.
All materials used are top quality,I genuinely can't fault it,awesome mug.
I have literally thrown all my others out now.
Highly recommended by me,a must buy for work mug users !!!!
I'm extremely happy with mine.
Thanks !!!!
Written by a customer while visiting influenster.com
Customer Rating
5
Keeps the liquid hot in it for ages.
on November 10, 2025
Posted by: nikolettn6_4573
Very good at keeping the drink hot, doesn't leak and easy to keep clean. The temperature of the liquid inside does not come through the wall, so can't burn myself by holding it for too long. I like the rubber bit on it, it helps with grip and it looks fine. Fits a good amount of liquid.
Written by a customer while visiting influenster.com
Customer Rating
3
Great concept, bad idea!
on December 30, 2025
Posted by: jannat23_4115
I wanted to love this cup so bad! It has the perfect shape for holding in a smaller hand, it holds the perfect amount of coffee, and the overall
concept seemed great....however, the effectiveness of the lid for sipping is non-existent. It is almost impossible to safely drink from this cup without burning one's lips/mouth. The cup is built to dispense small amounts of piping hot liquid through the small opening but it just doesn't work.
concept seemed great....however, the effectiveness of the lid for sipping is non-existent. It is almost impossible to safely drink from this cup without burning one's lips/mouth. The cup is built to dispense small amounts of piping hot liquid through the small opening but it just doesn't work.
Response from influenster.comBy Contigo Consumer Care, January 8, 2026
Hi! Thank you for sharing your experience with the Byron 2.0 Stainless Steel Travel Mug with SNAPSEAL™ Lid and Grip. We're sorry to hear about the difficulties you've encountered with safely drinking from the cup without burning your lips or mouth.
Your feedback is important to us, and we will pass it along to our product development team for further investigation. We strive to create products that are both functional and safe for our customers.
If you have any further concerns or need assistance, please feel free to reach out to us directly via Contact Us form on our website. We will be happy to address these issues. Thank you again for your feedback, and we hope to resolve this matter for you promptly.
Your feedback is important to us, and we will pass it along to our product development team for further investigation. We strive to create products that are both functional and safe for our customers.
If you have any further concerns or need assistance, please feel free to reach out to us directly via Contact Us form on our website. We will be happy to address these issues. Thank you again for your feedback, and we hope to resolve this matter for you promptly.
Written by a customer while visiting influenster.com
Customer Rating
5
Amazing
on January 28, 2026
Posted by: sthefanyp10_3333
Amazing!!! Keep cold and warm! It’s power!! Excellent design, good material and good oz, beautiful colors, excellent for a coffe cup. Perfect dimensions!! 32
Written by a customer while visiting influenster.com