Customer reviews from gocontigo.com
Contigo - Byron 20.8-Oz. Thermal Cup - Vivacious
Average customer rating
3.9
(425 Reviews)
Rating breakdown 425 reviews
5 Stars
241
4 Stars
52
3 Stars
31
2 Stars
45
1 Star
56
72%of customers recommend this product.
(
281 out of
388)
Customer Reviews for Contigo - Byron 20.8-Oz. Thermal Cup - Vivacious
Customer Rating
5
24 Oz Snap Seal
on December 27, 2016
Posted by: jsintruder
from Greenville, NC
Gender:Male
One of the best coffee travel mug I've ever purchased. I use to carry a Starbucks 20 oz travel mug that cost me a fortune, double what I paid for this 24 Oz Snapseal and the coffee only stayed hot for about an hour or so. I'm ex-military and very hot coffee is the most important thing to me first things in the
morning, I couldnt run my motorpool without it Not only does it keep my coffee piping hot, but the design of this mug is extraordinary with its Snap lock lid. It goes anywhere and everywhere I go. If you want a great travel mug at a great price this is the one. My wife and I even looked at Yeti mugs recommended by a lot of our friends. This 24oz Snapseal travel mug surpasses both Yeti and Starbucks mugs in my mind hands down. You won't be sorry with a purchase of one of these travel mugs.
morning, I couldnt run my motorpool without it Not only does it keep my coffee piping hot, but the design of this mug is extraordinary with its Snap lock lid. It goes anywhere and everywhere I go. If you want a great travel mug at a great price this is the one. My wife and I even looked at Yeti mugs recommended by a lot of our friends. This 24oz Snapseal travel mug surpasses both Yeti and Starbucks mugs in my mind hands down. You won't be sorry with a purchase of one of these travel mugs.
I would recommend this to a friend!
Written by a customer while visiting gocontigo.com
Customer Rating
5
Impressed
on April 25, 2017
Posted by: Ruby
from Dominica
Gender:Female
I've had my snapseal for 3 years now and apart from the paint pealing off I have no issues. I can still drop it in my bag and go... No spills
I would recommend this to a friend!
Written by a customer while visiting gocontigo.com
Customer Rating
1
Very disappointed
on April 10, 2018
Posted by: Mimi2
from Pennsylvania, USA
Gender:Female
I liked the look and size especially the grip area for holding the mug plus my coffee stayed hot. Unfortunately, after only a few months the seal in the cap continued to dislodge causing the hot coffee to spill down over me. I cleaned the inside of the cap with a dish cloth being careful not to stretch the seal. The cap needs redesigned especially the seal.
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo, Consumer Care, October 30, 2018
Thank you for contacting Contigo®. We apologize for the experience you have had with our product. We always aim to provide you with superior quality drinkware. You will be contacted shortly by our Contigo Consumer Care Team.
Written by a customer while visiting gocontigo.com
Customer Rating
5
Almost perfect
on October 23, 2016
Posted by: Ms Annette
from Montgomery Alabama
Gender:Female
I love this bottle and wish I had found it before buying the Bubba keg!!! Wish it had come in 32 ounce size though. I bought it as a self birthday present. Had to have it once I checked it out! It's a lot less likely to break open if dropped as well.
I would recommend this to a friend!
Written by a customer while visiting gocontigo.com
Customer Rating
1
Doesn't keep drinks hot/ label misleading
on January 30, 2017
Posted by: Laki
from Winnipeg, MB, Canada
Gender:Female
I'm very disappointed in my new contigo plastic mug. It doesn't hold any beverages hot, after 20 min drive to work my drink is barely warm. The label on my plastic mug was very deceiving, it says that it's Snapseal Travel Tumbler, Vacuum Insulated Stainless steel but it's not. I've had my stainless steel one for over 3 years now and it's wonderful. Very unhappy with this one. Can't return as already drank from it.
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo, Consumer Care, January 31, 2017
Thank you for your review of our Contigo product. We are sorry that your experience hasn't been as good as it should be. We value all customer feedback and will pass your comments to our Brand Development Team. You will be contacted shortly by our Contigo Consumer Care Team.
Written by a customer while visiting gocontigo.com
Customer Rating
1
Lid split in half after a month of use?
on July 7, 2018
Posted by: Json1980
from Canada
Gender:Male
What am I supposed to do with the cup now that the lid is broken? Would like to get a replacement lid!
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo, Consumer Care, July 11, 2018
Thank you for contacting Contigo®. We apologize for the experience you have had with our product. We always aim to provide you with superior quality drinkware. You will be contacted shortly by our Contigo Consumer Care Team.
Written by a customer while visiting gocontigo.com
Customer Rating
5
Truly a leak proof coffee travel cup
on June 13, 2019
Posted by: Yort
from Austin, TX
Gender:Male
[This review was collected as part of a promotion.] I have to start with a couple of ice cubes to cool my coffee enough to drink it. Stays warm for 4 hours. I add sweetener, ice, and cream and then fill with coffee. Screw the lid on, seal and shake. I've had my (rare stainless) 20oz snapseal for 2 years, never leaks. Bought my wife and daughter each a 16 oz last year.
Second photo is of failed leaky mugs. Yes, the Contigo Autoseal didn't make the cut. It was a leaker the day it was born.
I would recommend this to a friend!
Written by a customer while visiting gocontigo.com
Customer Rating
3
Fragile lid
on September 21, 2018
Posted by: Hailey6543
from Canada
Gender:Female
Up until today, my travel mug was by my side all day always. Then it tragically took tumble as I was getting out of the car & the lid cracked and leaks now :( rip
Besides that I loved that I could pour my coffee fresh in the morning and by lunch it's still almost too hot to drink! And keeps cold stuff cold very well too but poor quality plastic
Besides that I loved that I could pour my coffee fresh in the morning and by lunch it's still almost too hot to drink! And keeps cold stuff cold very well too but poor quality plastic
I would recommend this to a friend!
Response from gocontigo.comBy Contigo, Consumer Care, October 22, 2018
Thank you for contacting Contigo®. We apologize for the experience you have had with our product. We always aim to provide you with superior quality drinkware. You will be contacted shortly by our Contigo Consumer Care Team.
Written by a customer while visiting gocontigo.com