Customer reviews from timex.com
Timex - IQ+ Move Activity Tracker - Gray
Average customer rating
2.4
(18 Reviews)
Rating breakdown 18 reviews
5 Stars
5
4 Stars
1
3 Stars
1
2 Stars
1
1 Star
10
41%of customers recommend this product.
(
7 out of
17)
Customer Reviews for Timex - IQ+ Move Activity Tracker - Gray
Customer Rating
5
This is a good watch
on June 25, 2017
Posted by: brad21
from Boise, ID, United States
Gender:Male
I would prefer to give this watch 4.5 stars and I'd give it an unqualified five stars if it tracked activities like biking, as well as steps. For walking, this watch tracks my mileage, steps, and calories. You can also set personalized goals for all these benchmarks. You can adjust the sensitivity of the tracking mechanisms and make distance adjustments if you feel it isn't tracking properly, or test it on a known distance course. It can track my sleep time, measuring deep and light sleep as well. What's more it keeps the totals for that day, week, month, or year. I have changed phones with this watch, and it kept my totals. I have not changed the battery on this watch, which might be a hassle, I just don't know yet. You can set alarms and timers with the app. My favorite feature is the second hand, because, in the settings, you change this from tracking seconds to pointing out the date on one of the first 31 ticks of the second-marks. So, if it was on the 15th second, it would be the 15th day of the month. It is very handy. The watch band is comfortable, walking, working, or working out, and I will look for similar bands in the future because of this watch. In the more than six months of owning this watch, the only complaint I have is that I cannot track biking.
I would recommend this to a friend!
Written by a customer while visiting timex.com
Customer Rating
1
Does not track what it says
on May 13, 2017
Posted by: Bjorjord
from Rochester, NY, United States
Gender:Male
Does not track actively
The App does not move out of set up
The watch stopped on day 15
Wife bought one same time same order. she dropped hers from a 3 foot table and it stopped - not at all shock resistant- really is junk
The App does not move out of set up
The watch stopped on day 15
Wife bought one same time same order. she dropped hers from a 3 foot table and it stopped - not at all shock resistant- really is junk
No, I would not recommend this to a friend.
Response from timex.comBy Timex Customer Service, customer service, May 15, 2017
Hello! Thank you for your review! We apologize if you are having issues with the IQ+ Move watches that you purchased. We truly appreciate you bringing this to our attention. Kindly call our Wrist Instruments Specialists at 800-448-4639 for assistance in the setup of the app, and for the repair instructions for the other watch. We look forward to assisting you in getting these watches fully functional.
Written by a customer while visiting timex.com
Customer Rating
1
Whats the point of a tracker that doesn't track?
on April 19, 2017
Posted by: Disappointed
from Fl
Gender:Male
Brand new. Piece of junk. Tracks now and then. Maybe. Like 10 percent of the time if you are lucky. I have reset, reinstalled multiple times. Aftet reset it seems to work until you sync to see how many steps. Counts no steps after that. No wait, it added 50 steps for the rest of the day.... Yeah, sending it back for a refund.
No, I would not recommend this to a friend.
Response from timex.comBy Timex Customer Service, c, April 21, 2017
Hello,
Thank you for your review, and we apologize if you are having issues with your watch. We appreciate that you brought this issue to our attention. Kindly call Timex Customer Service at 1-800-448-4639 or custserv@timex.com for the repair/return instructions. We look forward to assisting you on this issue.
Thank you for your review, and we apologize if you are having issues with your watch. We appreciate that you brought this issue to our attention. Kindly call Timex Customer Service at 1-800-448-4639 or custserv@timex.com for the repair/return instructions. We look forward to assisting you on this issue.
Written by a customer while visiting timex.com
Customer Rating
5
Super
on March 27, 2017
Posted by: bparks
from Neb
Gender:Male
I love the indiglo. accurate pedometer. could improve by having vibrating alarm.
I would recommend this to a friend!
Written by a customer while visiting timex.com
Customer Rating
1
Stopped working
on March 14, 2017
Posted by: MarkD
from New Jersey
Gender:Male
Bluetooth connectivity with my phone stopped working after 2 months. Not only can't download data, but can't align the hands and since Daylight Savings started, my watch is one hour behind.
No, I would not recommend this to a friend.
Response from timex.comBy Timex Customer Service, Customer Service, March 14, 2017
Hi Mark, we're sorry you're having sync issues with your watch. We are having someone from our team reach out to troubleshoot this with you. If you have any questions, please contact our wrist instrument specialists at 1-800-328-2677 or custserv@timex.com, and we would be happy to assist you.
Written by a customer while visiting timex.com
Customer Rating
5
Love it and gives me what I need - Took back apple
on February 5, 2017
Posted by: Wilsonjr5
from Richmond, Va
Gender:Male
I bought this and an Apple watch - series 2. This is sleek and gives me the information I need in a very interesting way! Very well made. Timex quality. I am a pilot and most likely going to a review of this watch against a few others before I take back the Series 2 Apple watch.
Note to Timex - I would LOVE an export option for the data that is captured for this watch! I track my fitness and currently I have to manually upload the data (meaning I type in the numbers!). If there is a way to do this now with the current functionality, please let me know.
I would recommend this to a friend!
Written by a customer while visiting timex.com
Customer Rating
3
Second Hand not moving
on January 12, 2017
Posted by: john
from ohio
Gender:Male
My review is not good right now, I love the looks, I cannot figure out the paring and why the second hand is not moving. It keeps time, but it's weird the seconf hand is not moving
I would recommend this to a friend!
Response from timex.comBy Timex Customer Service, Customer Service, January 13, 2017
Hi John, thank you for your review. We're sorry you're having trouble with this. Your seconds hand is probably not moving because it is set to show the date, your distance, or your steps. This can be adjusted through the app. Please contact us at 1-800-328-2677 or custserv@timex.com, and we would be happy to walk you through the syncing process.
Written by a customer while visiting timex.com
Customer Rating
5
Works and looks great
on January 1, 2017
Posted by: Brah
from New Orleans, LA
Gender:Male
Watch performs well, app is sufficient, great alternative to digital watch/fitness trackers!
I would recommend this to a friend!
Written by a customer while visiting timex.com