Customer reviews from Western Digital
WD - Red Pro 2TB Internal SATA NAS Hard Drive for Desktops
Average customer rating
3.5
(14 Reviews)
Rating breakdown 14 reviews
5 Stars
8
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
5
50%of customers recommend this product.
(
2 out of
4)
Customer Reviews for WD - Red Pro 2TB Internal SATA NAS Hard Drive for Desktops
Posted by: John C
Verified Purchase:Yes
Seems to work very well, and the installation was easy (see p103 of the manual, for anyone who is looking!).
Written by a customer while visiting Western Digital
Posted by: Wolf
Verified Purchase:Yes
This drive is to replace a 1TB which has given me great service, but I needed larger. Hope this lasts as long.
Written by a customer while visiting Western Digital
Posted by: tmgrood
Verified Purchase:Yes
I have only had this NAS drive for a few weeks and it is working great.
No issues to report here.
No issues to report here.
Written by a customer while visiting Western Digital
Customer Rating
5
Excellent product
on January 20, 2022
Posted by: JMcLeFL
I needed an upgrade to my PR2100 server drives and the WD Red Pros are just the best. They are very well made and are an excellent product, I would buy them again.
Written by a customer while visiting Western Digital
Customer Rating
5
Fast and realable - that's all you need from HDD
on January 5, 2024
Posted by: liutas4x4
I was read other comments before writing something. Because I was wonder about negative responses. 99% of them I found as comments from people without understanding how things works and going against WD (I am too not "lover" of this brand) without any reason. So, about THIS disk: Da best, ever. Fast, holds data, no errors for 2+ years, 4 of them are working on heavy load at NAS. For those who debt - it is namba 1st of 1015 at userbenchmark.com. And it definitely worth it. And it has real CRM recording!
I would recommend this to a friend!
Written by a customer while visiting Western Digital
Customer Rating
1
Poorly manufactured & unreliable
on April 26, 2024
Posted by: desioner
After several years the drives failed to mount on any system. Due to the not being able to mount the data was lost even though they were never on 24/7 since their purchase.
No, I would not recommend this to a friend.
Response from Western DigitalBy SM OLS, April 26, 2024
Hello,
We're sorry to hear your user experience with the WD Red Pro Hard Drives and appreciate your time for providing this review.
Based on your concern, if the drive is not showing up on the computer then it could be due to insufficient power supply to the drive for operation. To isolate the cause of the drive failure, it is recommended to connect the drive as secondary storage via SATA port to the computer and check the drive for any damage or defect.
We recommend connecting the drive as secondary storage via SATA port to the computer, to test the health of the drive using Western Digital Dashboard for Windows.
"Western Digital Dashboard: How to Install and Use"
https://support-en.wd.com/app/answers/detail/a_id/31759#subject2
If the test is unfortunately inconclusive and you just purchased the drive then you should be able to return it to the place of purchase. However, if you are past their return policy, you can create an RMA through WD and replace the drive under warranty if necessary.
"How to Get an RMA to Replace a Defective Product, Obtain a Power Supply, or USB Cable for a WD Product":
https://support-en.wd.com/app/answers/detail/a_id/10336
You may also get in touch with our technical support team directly to elaborate on the issue along with error screenshots. You can open a support ticket at (https://support-en.wd.com/app/askweb).
We're sorry to hear your user experience with the WD Red Pro Hard Drives and appreciate your time for providing this review.
Based on your concern, if the drive is not showing up on the computer then it could be due to insufficient power supply to the drive for operation. To isolate the cause of the drive failure, it is recommended to connect the drive as secondary storage via SATA port to the computer and check the drive for any damage or defect.
We recommend connecting the drive as secondary storage via SATA port to the computer, to test the health of the drive using Western Digital Dashboard for Windows.
"Western Digital Dashboard: How to Install and Use"
https://support-en.wd.com/app/answers/detail/a_id/31759#subject2
If the test is unfortunately inconclusive and you just purchased the drive then you should be able to return it to the place of purchase. However, if you are past their return policy, you can create an RMA through WD and replace the drive under warranty if necessary.
"How to Get an RMA to Replace a Defective Product, Obtain a Power Supply, or USB Cable for a WD Product":
https://support-en.wd.com/app/answers/detail/a_id/10336
You may also get in touch with our technical support team directly to elaborate on the issue along with error screenshots. You can open a support ticket at (https://support-en.wd.com/app/askweb).
Written by a customer while visiting Western Digital