Customer reviews from Hoover
Hoover - Spotless Handheld Deep Cleaner - Red
Average customer rating
3.8
(184 Reviews)
Rating breakdown 184 reviews
5 Stars
100
4 Stars
25
3 Stars
15
2 Stars
9
1 Star
35
74%of customers recommend this product.
(
121 out of
164)
Customer Reviews for Hoover - Spotless Handheld Deep Cleaner - Red
Customer Rating
1
Sprayer malfunction
on April 27, 2025
Posted by: K.T.
from Idaho
Gender:Female
I just bought this machine and wasn’t even able to get a single use out of it. Sprayer doesn’t spray cleaner, the suction feels like it might be decent if the sprayer worked.
No, I would not recommend this to a friend.
Response from HooverBy Corinne L., Hoover Customer Support, April 29, 2025
Thank you for taking the time to share your feedback regarding your Spotless Portable Carpet & Upholtery Cleaner. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please visit our Hoover Support library https://hoover.com/pages/product-support-library to access our video library and choose other support options. ~ Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
1
Never again
on June 5, 2025
Posted by: Christina
The hose attachment ripped and there's no replacement for it. I also had another issue with their carpet cleaner. The water leaked and ruined my hardwood floors.
Response from HooverBy Corinne L., Hoover Customer Support, June 6, 2025
Thank you for taking the time to share your feedback regarding your Spotless Portable Carpet & Upholstery Cleaner. Please contact our customer service for any further assistance by dialing 1-800-944-9200. ~ Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
1
Great machine but no replacement parts
on September 21, 2025
Posted by: XX121
from Manitoba, Canada
Gender:Male
Bought this a few years ago. Worked great, but accidentally left it with some liquid in the clean liquid tank and got some mold. There are NO replacement tanks available. 5 stars for the machine. 1 star for lack of parts support.
I would recommend this to a friend!
Response from HooverBy Corinne L., Hoover Customer Support, September 22, 2025
Thank you for taking the time to share your feedback regarding your Spotless Portable Carpet. We will ensure your feedback is forwarded to the appropriate department. ~ Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
1
Hose breaks.
on October 27, 2025
Posted by: Roy01
Device leaks and quality hose is bad.
Break up.
I do not recommend
Break up.
I do not recommend
Response from HooverBy Corinne L., Hoover Customer Support, October 28, 2025
Thank you for taking the time to share your feedback regarding Spotless Portable. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please visit our Hoover Support library https://hoover.com/pages/product-support-library to access our video library and choose other support options. ~ Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
1
Hose broke apart in two places. No way to repair,.
on December 31, 2025
Posted by: pets1
Could have been a good product but hose is bad, useless
Response from HooverBy Corinne L., Hoover Customer Support, January 29, 2026
Thank you for taking the time to share your feedback regarding your vacuum. We’re sorry to hear that the hose did not meet your expectations. We will ensure your feedback is forwarded to the appropriate department.
Warm regards, The Hoover Team
Warm regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
2
complaint on hose doesn’t hold up
on January 1, 2026
Posted by: matt
from brighton,mi
Gender:Male
I can’t find replacement for the hose. The hose cracked at the handle. I wish they would sell replacements, cause I like the machine.
I would recommend this to a friend!
Response from HooverBy Corinne L., Hoover Customer Support, January 8, 2026
Thank you for sharing your experience with your Spotless Portable Carpet. We’re sorry to hear about the issues you’ve encountered.
Please contact Hoover Customer Support at 1-800-944-9200 for further assistance or available warranty options. Warm regards, The Hoover Team
Please contact Hoover Customer Support at 1-800-944-9200 for further assistance or available warranty options. Warm regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
1
Loved while it worked
on January 24, 2026
Posted by: Mimi8a
from Tucson
Gender:Female
I loved this, it cleans so well. However finding out I can't replace broken or works parts seems so wasteful.
No, I would not recommend this to a friend.
Response from HooverBy Corinne L., Hoover Customer Support, January 29, 2026
Thank you for taking the time to share your feedback regarding your Spotless Portable Carpet & Upholstery. We will ensure your feedback is forwarded to the appropriate department. ~ Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
1
Broken after using it only 3 times
on February 10, 2026
Posted by: Ghazal
from Toronto
Gender:Female
We just used it 3 times and it’s not working anymore. I either want a refund or a replacement or credit or fix it.
No, I would not recommend this to a friend.
Response from HooverBy Corinne L., Hoover Customer Support, February 11, 2026
Thank you for taking the time to share your feedback regarding Spotless Portable. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please visit our Hoover Support library https://hoover.com/pages/product-support-library to access our video library and choose other support options. ~ Warm Regards, The Hoover Team
Written by a customer while visiting Hoover