We have a recurring stain on our outdoor lanai carpet. This removes it easily. Tried on our cushions and the rubber nub device was too rough to clean the fabric (Sunbrela) easily. The carpet cleaning fluid that comes with the unit is very good but I am expecting it to be very expensive when we need more.
We bought this cleaner to clean the carpet. We have a toddler and she's constantly running around with food and dropping it all over the carpet in the living room and her bedroom. We had so many stains on our cream colored carpet! I didn't even need to use the pre-treatment sample that was provided in the box. After using a little elbow grease, the stains came out and the carpet looks like new! This is by far a great investment if you have carpet stains that need to be removed. The water in the dirty tank came out so dark and I was grossed out and how dirty our carpet was! I'll be using this tiny gadget to clean other areas in the house as well.
Used this machine very little and now the sprayer won't spray.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, April 21, 2022
Hi sheplaye, thank you for reviewing the Hoover Spotless Portable Carpet & Upholstery Cleaner. We have some troubleshooting tips we'd like you to try! First, if the cleaner is not dispensing, please check that the clean water solution tank is properly installed securely onto the machine. Next, if the hose nozzle will not spray, there may be air trapped in the pump and hose. Turn on your cleaner and prime the pump by lowering the hose down to the floor and hold the trigger for up to 1 minute. If you are still experiencing issues after following these steps, please call Hoover Customer Care at 800-944-9200. Thanks, Hayley - Hoover Team
This is a perfect little cleaner... small and compact. Fairly light weight. Easy to use and very easy to clean. Has good suction and is a good spot cleaner! Love it!
It is easy to use. Compact to store. Easy to clean up. Gets the stain out. So far we have used it on tea, coffee and orange juice stains. All have come up without problem.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
1
Original quit after 1 use, so did replacement
on February 8, 2025
Posted by: Disappointed
from VI
Verified Purchase:No
Sprayer quit working after one use, was sent a replacement and the very same thing has happened. Just left with wasted time and money and most disappointing, one more thing to add to electrical waste for only one use.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, February 15, 2025
Thanks for your feedback on the Spotless Portable Cleaner and Upholstery Cleaner. We value quality and will get our team to look into this. A member of our Customer Experience Team will be reaching out to you to gather additional insights. You can also visit our Hoover Support Page for troubleshooting https://hoover.com/pages/product-support-library-Warm Regards, The Hoover Team
Does a great job, I like how you can open the bottom of the collection tank to clean it out, My old one you could never get it completely clean, The hose flush is a good idea also. Would buy again!!
[This review was collected as part of a promotion.] Would love to review the Hoover carpet cleaner. We have not received it yet. It was ordered about 5 weeks ago.
Response from HooverBy hooverpwr, hooverpwr, December 8, 2022
We apologize your order was canceled but unfortunately, we were unable to process your credit card in our system. We would love to still keep you as a customer, you may visit one of our authorized retailers to make your purchase.-The Hoover Team