I haven't had a chance to use it yet, but I am reviewing
on September 23, 2020
Posted by: Angela1962
from California
Verified Purchase:Yes
I am rating the Hoover Customer 5 stars. I had bought a GO Spot cleaner which leaked sooo bad after 1 use. Needless to say, I was disappointed that a Hoover product had failed me. I was upset and decided to write the company, expecting my letter to fall on deaf ears. To my surprise it didn't. Within hours, I received an apology email asking what happen, where was it leaking from and stepped up to help resolve my issue. It was amazing customer service experience. Although, my One Spot Cleaner had failed, Hoover did not. The company has true ethics and integrity. I can really say, Hoover stands behind its products. If it fails, they will do their best to help ensure the customer is satisfied. Thank you Hoover, I will recommend your company and its products. My experience with you shows me you will stand behind your products.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
1
This is my second spotless we have purchased.
on October 10, 2021
Posted by: MG
from LA MESA
Verified Purchase:No
First one ran for 5 years. Excited to get a 2nd one because such a great experience with the first. However the 2nd one's solution tank leaks. It could only be a leaky gasket because no other place the liquid comes out.
Response from HooverBy hooverpwr, hooverpwr, April 21, 2022
Hello MG, In order to best assist you, please contact our Hoover Support Team at 800.944.9200 with reference to this review and model number. Thank you! The Hoover Team
It works pretty great. Doesn't go "too" deep that you can't suck up the rest of the water, vacuums too! And, looks pretty decadent and living-room industrial (which is a positive thing)!
I bought this cleaner aproximately 1 month ago and it has stopped completely. Will not even turn on now..... Noticed water leaking through a hole underneath tank onto floor last use so i self cleaned and tried it again but will not power on at all now? Very confusing and i really depend on it. Ive used it 6 times now and im not sure what ro do now?
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, April 21, 2022
Hi Miss2000! That sure doesn't sound like Hoover quality. We want to help but we need a bit more information. We're sending you a private email to better assist!
Written by a customer while visiting Hoover
Customer Rating
1
The worst
on February 25, 2024
Posted by: Edie
from Ohio
Verified Purchase:No
Very unsatisfied with the spot cleaner , went threw 2 of them first one had sprayer problem was replaced by retailer, second one hose ripped from the handle and sprayer problems , time for another brand
This carpet cleaner is light weight, powerful, and cleans really well. We have had stains in our carpet for months that this will lift up right away. It's also very easy to clean and has a simple hose cleaner attachment that comes with it.