Customer reviews from otterbox.com
OtterBox - Strada Series Case for Apple iPhone 7 Plus - Pacific opal
Average customer rating
4.4 out of 5
4.4
(211 Reviews)
Open Ratings Snapshot
Rating breakdown 211 reviews
5 Stars
151
4 Stars
27
3 Stars
17
2 Stars
6
1 Star
10
87%of customers recommend this product. 
(
177 out of 204
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Strada Series Case for Apple iPhone 7 Plus - Pacific opal
Customer Rating
4 out of 5
4
Very nice look
on October 13, 2017
Posted by: Lorraine
Verified Purchase:Yes
Beautiful look to the case. For me the style seems to have an elegant look to it. The only thing I am not happy with is the spots where you push the buttons for volume and power off. More so the the volume! The buttons are so flush to the case that I actually have to look at the case to use them. Definitely prefer them to be a little more raised.
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Love it!
on October 13, 2017
Posted by: Chewies mom
Verified Purchase:Yes
I bought this for my new iPhone 8 plus. My last phone was an iPhone 6 Plus with a wallet case from another company ( who no longer makes wallet cases for the new phones) I have always used Otterbox Defenders in the past except for the last one. I found this new wallet style case very well built and nice looking! Would buy again! (Wish it came in soft pastel colors though)
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Bad for iPhone 8
on October 23, 2017
Posted by: Sharon
Verified Purchase:Yes
I have to take the cover off, to talk, or the person on the other line cannot hear me. Sounds like I’m under water.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, October 25, 2017
Dear Sharon,

Oh no, we definitely don't want people thinking you're calling them from under the ocean blue! Rest assured, sound quality problems are rare with our cases. Let's leave those audio issues in the waves, and get you cruising towards crystal clear phone calls by sending you a warranty replacement! Just call our aquatic Otters at 1-855-688-7269, and they'll swim in for the rescue with a new case!

Warmly,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Awesome case!
on November 5, 2017
Posted by: Jules32
Verified Purchase:Yes
When I first got this case in saddle brown for my iPhone 7 I loved it. Then I noticed it for the iPhone 8 plus and I knew I had to have it. The soft opal is such a pretty color. I love how it feels in my hands, and how it provides protection from drops. Case is very well made and I couldn’t be happier with this purchase. Awesome job otterbox
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Best iPhone case yet. Sophisticated. Elegant. Saf
on November 22, 2017
Posted by: nodrog
Verified Purchase:Yes
The leather is beautiful, soft, and non-slip. I used some shoe cream for deeper color. I was surprised by the fantastic magnetic latch which holds the cover open or closed and that the cover works as a stand in landscape mode. A wonderful feature. The rubber fully protects the phone but the inside of the cover is some weird plastic suede. I would like more and bigger card pockets on the inside, but I love how thin this case is. Look no further. This is the one to get. Fast shipping from Otterbox.com too.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2 out of 5
2
Not what I was looking for. No space
on January 17, 2018
Posted by: Blfsgd
Verified Purchase:Yes
I loved the commuter. It had enough space for multiple cards. Please bring it back.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, January 18, 2018
Hi Blfsgd,

We're sorry to hear that you're feeling disappointed by the Strada series! We'll be more than happy to pass your feedback along to our product design team for future consideration. For the time being, if you have any additional questions or comments, please feel welcome to call our wonderful Otters at 1-855-688-7269, and they'll be delighted to provide assistance!

Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Would not recommend
on February 26, 2018
Posted by: AMTH
Verified Purchase:Yes
I bought this a few weeks ago and can no longer use it. Every single person I talked to could not hear me. Took the cover off and haven’t had any problems.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, February 26, 2018
Hi AMTH,

We're so sorry to hear that you were experiencing audio issues with this Strada series! This is certainly a curious situation, considering the fact that this specific Strada rarely runs into problems with sound quality. Please feel welcome to contact our secret-agent Otters at 1-855-688-7269, and they'll crack this code. Once we solve the mission, we'll be able to get you back on track to sleek, stylish protection!

Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Functional, classy and secure!
on March 25, 2018
Posted by: Judy in Denver
Verified Purchase:Yes
I really like the pearl color - light and easy to find in my purse and I like having a book like cover as extra protection for the front of my phone. Plus it helps deal with any brightness, as I sleep with my phone near my bed and with the cover no light comes through at nite
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
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