Customer reviews from otterbox.com
OtterBox - Strada Series Case for Apple iPhone 7 Plus - Pacific opal
Average customer rating
4.4
(211 Reviews)
Rating breakdown 211 reviews
5 Stars
151
4 Stars
27
3 Stars
17
2 Stars
6
1 Star
10
87%of customers recommend this product.
(
177 out of
204)
Customer Reviews for OtterBox - Strada Series Case for Apple iPhone 7 Plus - Pacific opal
Posted by: shops2much
Verified Purchase:Yes
I've had this case about a week and so far I really like it. I purchased the pearl color which I hoped wouldn't get dirty too quickly. So far it is not bad, but i have totally given up putting my phone in the back pocket of my jeans as I know that would turn it completely blue. I also watch a ton of videos on my phone and this case allows it to stand on its own. There are at least 2 configurations I've found to do this, though I am not sure which one is correct. I really like the magnet closure, it's a bit of a "fidget spinnner" for me.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: GAPeach09
Verified Purchase:Yes
Please come out with more colors (Tiffany blue anyone?). This is my 2nd strada and I am so happy with it. Great protection and looks nice! No problems at all. Magnet stays strong.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: jokatz
Verified Purchase:Yes
Appears to be blocking the microphone. Hopefully it turns out to be a software (iPhone) problem as the case is just what I wanted and needed.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, June 11, 2018
Dear jokatz,
While we're thrilled to hear that this Strada series is a great stylish fit for your iPhone, we apologize that you're experiencing a few audio issues! This is definitely odd, since the case is specifically designed to work seamlessly with the device's sound channels. Our Otter experts would love to take a closer look to see how they can help, so please feel free to call them at 1-855-688-7269. They'll have you back on the path to crystal-clear phone calls in no time!
Best,
OtterBox Customer Service Team
While we're thrilled to hear that this Strada series is a great stylish fit for your iPhone, we apologize that you're experiencing a few audio issues! This is definitely odd, since the case is specifically designed to work seamlessly with the device's sound channels. Our Otter experts would love to take a closer look to see how they can help, so please feel free to call them at 1-855-688-7269. They'll have you back on the path to crystal-clear phone calls in no time!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Bunkyz Mom
Verified Purchase:Yes
I purchased this case approximately 5 years ago when I bought my iPhone 6plus and because I was so happy with it I purchased another one when I upgraded to an 8plus. Unfortunately I was disappointed when I received my new case. The quality was inferior to my old one. The front flap on the new one was thinner and the case itself was lighter and thinner. Even the leather had a bumpy texture whereas the older one had a smooth butter like texture. When it comes time to purchase a new case I think I'll be checking out the other cases that are on the market instead of just going directly to Otterbox. Sorry Otterbox but considering the price of your products the quality has diminished over the years. Just my humble opinion.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, October 13, 2018
Hey Bunkyz Mom,
We apologize that you're feeling slightly disappointed by the iPhone 8 Plus Strada series! As new devices are released in the market, we tend to update our case designs accordingly, typically aiming for streamlined styles.While this new Strada might be sleeker, rest assured that it is just as protective as ever!
That being said, we still love hearing feedback on how we can improve the Otter experience going forward, and we'll gladly pass your thoughts along to our product design team for future reference. If you have any further questions or comments, please don't hesitate to call our awesome Otters at 1-855-688-7269. They're always thrilled to help out!
Best,
OtterBox Customer Service Team
We apologize that you're feeling slightly disappointed by the iPhone 8 Plus Strada series! As new devices are released in the market, we tend to update our case designs accordingly, typically aiming for streamlined styles.While this new Strada might be sleeker, rest assured that it is just as protective as ever!
That being said, we still love hearing feedback on how we can improve the Otter experience going forward, and we'll gladly pass your thoughts along to our product design team for future reference. If you have any further questions or comments, please don't hesitate to call our awesome Otters at 1-855-688-7269. They're always thrilled to help out!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Liv1234
Verified Purchase:Yes
I have the iPhone 7 Plus. My case fits great but I have to take the phone out of the case every time I get a phone call because the holes at the bottom for the speakers/mic cover the mic and it’s impossible for anyone to hear me clearly. The minute I pull the phone out of the case, the caller on the other end says, “that’s MUCH better!” I’d say this is a pretty big design flaw. I know everyone texts these days, but yeah, once in a while I need to make a call!
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, October 17, 2018
Hey Liv1234,
We're so sorry to hear that this Strada series seems to be having trouble behaving during phone calls! This definitely is not typical of the product, and our friendly Otters would love to straighten things out with some simple troubleshooting tricks. Please don't hesitate to give them a call at 1-855-688-7269, and they'll be thrilled to help out!
Best,
OtterBox Customer Service Team
We're so sorry to hear that this Strada series seems to be having trouble behaving during phone calls! This definitely is not typical of the product, and our friendly Otters would love to straighten things out with some simple troubleshooting tricks. Please don't hesitate to give them a call at 1-855-688-7269, and they'll be thrilled to help out!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Ronico
Verified Purchase:Yes
I bought it via Internet. Delivery was perfect. Timetable was ok, too.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Betty
Verified Purchase:Yes
I love this case,however, I had to cut down the inside part that holds the cards because it was all most impossible to get the cards out! I realize it needs to be snug to hold the cards in place but it also needs to be useable~ Now that it’s cut down it’s great!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Just what I wanted
on October 21, 2016
Posted by: Catherine
I just received the case in the mail yesterday. Really protective but not as bulky as other cases. Only one card slot but I easily fit my drivers licence and credit card in there without a problem.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com