Customer reviews from lg.com
LG - SIGNATURE 31 cu. ft. InstaView Door-in-Door Smart Wi-Fi Enabled Refrigerator - Textured Steel
Average customer rating
4.1
(41 Reviews)
Rating breakdown 41 reviews
5 Stars
22
4 Stars
12
3 Stars
0
2 Stars
3
1 Star
4
77%of customers recommend this product.
(
24 out of
31)
Customer Reviews for LG - SIGNATURE 31 cu. ft. InstaView Door-in-Door Smart Wi-Fi Enabled Refrigerator - Textured Steel
Customer Rating
5
Great product with an amazing customer service.
on July 24, 2022
Posted by: Samo38
from Los Angeles, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this LG Signature refrigerator over 2 years ago and I absolutely love it. Great design to complement my modern kitchen. This refrigerator offers a lot from elegance, space, features (LED lights under racks, sliding freezer racks, automatic opening door, knock on) to Concierge customer service. This is my 3rd LG Signature product (also own LG Signature Range and Dishwasher). Strongly recommend it
Pros: Quality, Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: He was very patient easy
from Gwynn oak md.
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am very please The technician work was impeccable! He was very patient easy to talk to
Pros: Quality, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
on August 15, 2022
Posted by: Tungvo
from California
[This review was collected as part of a promotion.] My front display water &ice is dent where I can order new to replace
Pros: easy to use
I would recommend this to a friend!
Quality
4
Features
4
Value
3
Written by a customer while visiting lg.com
Posted by: iSangYou
from Clarksville, MD
Verified Purchase:Yes
I have had LG Signature refrigerator for a little over 3 years and just loved it. I especially loved the freezer french door, how the freezer drawers would automatically move forward when a door is opened, and most of all, a very fancy auto door feature when my hands are full gripping a large pots or when my hands are full till its cooling.
Pros: ease of use, Style/Design, Features/Settings
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
4
Support Team for LG Signature Refrigerator
on September 18, 2022
Posted by: Ali Morad
from Orange, CA
Verified Purchase:Yes
I got the very good technical support for the Refrigerator Wheels. Thank you so much and God bless you.
Pros: Performance
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Lisa in FL
from Micco FL
Verified Purchase:Yes
I’d some issues with the first two refrigerators not sealing and leaking air in freezer. LG signature service was awesome and was there for me throughout the ordeal. Shipping was the issue as the freezer was being bent. I just had an issue on the third fridge as it was not cooling to proper temperature. A qualified tech came to replace parts and all is working well. I really love the spaciousness and features. I wish the racks were better adjusted for taller items as I have to lay items sideways in the fridge. Freezer is the best. Lots of storage and the automatic shelves are wonderful. Very hard to hook up to WiFi.
Pros: Style/Design, Features/Settings
Quality
3
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Lilpanda
from Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this 3 years ago, and still working perfectly
Pros: Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
no good
on August 28, 2023
Posted by: Lacides Angarita
from MA
water dispenser is warm, I called LG and nobody did anything, so I never buy or recoment LG
Pros: ease of use
Quality
1
Features
1
Value
4
Response from lg.comBy LG Customer Experience team, Customer Care, September 7, 2023
We are disappointed to hear that you were not satisfied with your purchase. We strive to provide the best quality products to our customers, and we apologize for any inconvenience that you may have experienced. If you would like to discuss how we could rectify your experience with us, we'd love to hear from you. Please reach out to our customer support team at 800-243-0000. ~Tanisha
Written by a customer while visiting lg.com