Customer Reviews for Breville - Sous Chef 1-Speed Food Processor - Silver/Transparent
Customer Rating
2
Great food processor, but can't get a replacement lid!
on July 16, 2025
Posted by: Sarah
I got this as a gift 3 or 4 years ago and used it at least twice a week and loved it! Then the lid cracked, so we got a replacement. Just a few months later, I dropped the new lid and it completely shattered all over the floor like glass. I was surprised it would have broken so dramatically from falling on the floor once. When I went to order a new one, they were unavailable and I've been waiting for months now with no updates! So frustrated that I can't use the food processor, and no estimate on when the new lid will be available. Would have rated it 5 stars if it wasn't totally unusable now!
No, I would not recommend this to a friend.
Response from breville.comBy Customer Service, July 17, 2025
We are truly sorry for the inconvenience. We will send a separate email to you and hope you will give us the opportunity to correct the situation.