Customer reviews from breville.com
Breville - Sous Chef 1-Speed Food Processor - Silver/Transparent
Average customer rating
4
(65 Reviews)
Rating breakdown 65 reviews
5 Stars
38
4 Stars
7
3 Stars
8
2 Stars
7
1 Star
5
75%of customers recommend this product.
(
38 out of
51)
Customer Reviews for Breville - Sous Chef 1-Speed Food Processor - Silver/Transparent
Customer Rating
4
overall good
on September 21, 2017
Posted by: Jan
Overall the Breville Sous Chef 12 does a good job slicing and shredding, my issue is with mixing, it does not do a good job, hummus for instance, it took a very long time and it was done in batches. I don't feel like the machine could handle mixing a batter. I tried to make mayonnaise, and it just wouldn't go fast enough to emulsify. Perhaps something is wrong with the motor?
Written by a customer while visiting breville.com
Customer Rating
2
Okay, but parts are flimsy
on October 19, 2023
Posted by: Amy
I splurged on this for my husband's birthday a couple of years ago because I wanted him to have a really nice food processor. I like the power of this food processor, but there are unfortunately several draw backs. The top of our bowl broke almost immediately, I think we had used it twice. He actually glued it together because he had a hard time going to purchase a new top so quickly. Recently the large food pusher has also broken and won't stay together. It's a disappointment with such an expensive product. The other draw back is cleaning, there are a lot of nook's and crannies and parts to take apart and hand wash. We find ourselves avoiding using it sometimes if the cleaning process is going to take longer than the time saved. Unfortunately I can't recommend this because it doesn't seem sturdy enough for the cost.
No, I would not recommend this to a friend.
Response from breville.comBy Customer Service, October 20, 2023
Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Written by a customer while visiting breville.com
Customer Rating
2
I’ve love it but
on November 27, 2022
Posted by: Dee
Recently the pusher didn’t stop and it was sliced off into the bowl and damaged the blade.
Response from breville.comBy Consumer Support, November 28, 2022
We're sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email. Just reply to it, and we'll be happy to see how we can help you from there.
Written by a customer while visiting breville.com
Posted by: JJJ2
Verified Purchase:Yes
Simply put, the best food processor we have ever owned and that includes Cuisinart, Kitchenaid and Robot Coupe. I do urge new owners to take some time to learn how to use the Breville food processor and do take care to hand wash the parts after using.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Anonymous
Verified Purchase:Yes
The unit has performed flawlessly, is sturdy, relatively easy to clean ... pretty much covers most preparations for two person household without a hitch.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Danielle
Verified Purchase:Yes
Bought this, used it less than 10 times. motor broke, got a replacement. Broke again after 2 uses.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, May 27, 2022
We're sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email. Just reply to it, and we'll be happy to see how we can help you from there.
Written by a customer while visiting breville.com
Customer Rating
2
Should last longer for the price
on January 12, 2024
Posted by: Claire
I've had this food processor for 4 years, and it has worked rather well. We've taken good care of it, hand-washing the plastic. Today a piece of plastic broke off the bottom of the bowl - a piece of the guide that locks the bowl in place for use. As I read other reviews, I see that this piece breaking is pretty common. It's really a shame, for the high price of this product, and after I followed good online reviews of it, I had thought it would last longer.
No, I would not recommend this to a friend.
Response from breville.comBy Customer Service, January 17, 2024
We're sorry to hear of your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Written by a customer while visiting breville.com
Posted by: Anonymous
Verified Purchase:Yes
This food processor works great, but it is hard to clean! Dishwasher is not recommended; so washing all by hand is time consuming.
I would recommend this to a friend!
Written by a customer while visiting breville.com