Customer reviews from breville.com
Breville - Sous Chef 1-Speed Food Processor - Silver/Transparent
Average customer rating
4.1
(64 Reviews)
Rating breakdown 64 reviews
5 Stars
38
4 Stars
7
3 Stars
8
2 Stars
7
1 Star
4
76%of customers recommend this product.
(
38 out of
50)
Customer Reviews for Breville - Sous Chef 1-Speed Food Processor - Silver/Transparent
Posted by: Mjtwertz
Verified Purchase:Yes
I would give it 5 but there was no assembly or instruction manual.
I would recommend this to a friend!
Response from breville.comBy Consumer Support, December 29, 2021
We're sorry to hear the instruction manual was missing from your product box. You can find the instruction manual through our website here: https://breville-production-aem-assets.s3.us-west-2.amazonaws.com/Instruction-Booklets/USCM/BFP660_USCM_IB_M21_FA_WEB.pdf
Should you need further assistance, please feel free to send us an email at askus@brevilleusa.com or call us at 866-273-8455. We'll be happy to help you from there.
Should you need further assistance, please feel free to send us an email at askus@brevilleusa.com or call us at 866-273-8455. We'll be happy to help you from there.
Written by a customer while visiting breville.com
Posted by: Srarlite
Verified Purchase:Yes
This spatula very easy to hold and works great. Love it!
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: LoKay
Verified Purchase:Yes
This is a solid food processor! My first one was a KitchenAid and after 15 years it broke. I purchased a Cuisnart and it was a complicated design, cheaply made and broke after 3 years. Immediately I could tell the Breville is made well. I use it often to make pie dough and the ingredients are blended beautifully. I recommend this model!
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
3
It was awesome till it stopped working out of the blue
on November 24, 2021
Posted by: homechef2000
I had the food processor for a while and used it quite often till all of a sudden the power button wouldn't work unless pressed multiple times pretty hard too. Then all of a sudden the on/pause button would stop working after the power button was "red" (on).
Response from breville.comBy Consumer Support, November 29, 2021
We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. Just reply to it, and we'll be happy to see how we can help you from there.
Written by a customer while visiting breville.com
Customer Rating
2
Super short cord.
on July 9, 2021
Posted by: Dave
I bought the Sous Chef 12 today and tried to plug it in. The cord wouldn’t reach. I saw a video of a guy with an 800 unit pulling around four feet of cord out of the base. Not obvious but a tried. After significant tugging we got 1’10” of cord to come out. Other messages here from Breville seem to say we should expect 36”. What gives with this silly cord?
If I pull harder something is going to break….
If I pull harder something is going to break….
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, July 12, 2021
We're sorry to hear of your experience with the appliance. We do see you were able to contact a representative soon after posting this review, and they were able to assist you. Thank you for allowing us to rectify the situation for you. Please reach out if other issues or questions arise. We'll be happy to help.
Written by a customer while visiting breville.com
Customer Rating
1
Disappointed in build quality
on May 9, 2021
Posted by: Kevin
Slicer attachment melted on first use.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, May 10, 2021
We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. Just reply to it, and we'll be happy to see how we can help you from there.
Written by a customer while visiting breville.com
Posted by: JJJ2
Verified Purchase:Yes
Simply put, the best food processor we have ever owned and that includes Cuisinart, Kitchenaid and Robot Coupe. I do urge new owners to take some time to learn how to use the Breville food processor and do take care to hand wash the parts after using.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: esantan29
Verified Purchase:Yes
Love it! Don't know how I lived without it.
I would recommend this to a friend!
Written by a customer while visiting breville.com