Customer reviews from breville.com
Breville - Sous Chef 1-Speed Food Processor - Silver/Transparent
Average customer rating
4.1
(64 Reviews)
Rating breakdown 64 reviews
5 Stars
38
4 Stars
7
3 Stars
8
2 Stars
7
1 Star
4
76%of customers recommend this product.
(
38 out of
50)
Customer Reviews for Breville - Sous Chef 1-Speed Food Processor - Silver/Transparent
Posted by: Patti
Verified Purchase:Yes
Excellent performance! A must have!
Written by a customer while visiting breville.com
Posted by: Karen
Verified Purchase:Yes
I bought this a month ago. It is so easy to use, so easy to attach the bowl and top. The attachments are so well made. I made a mistake and didn't put the spindle when I used the slicer attachment and it burned up the attachment. Breville customer service was amazing. They replaced it without discussion, so nice. I'm sure it has been done many times as there is an attached spindle (smaller), so even though addressed in the instructions, it is still confusing to a new user. I would like to have a dicer, not available for the smaller version. I think that takes the food processor to the more professional level. After 25 years with a Cuisinart, I have to say this is so much nicer to use. I spent a lot of time reading reviews, and Breville was recommended so highly by users. Now I am one!
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Jean
Verified Purchase:Yes
This is a very powerful machine and very easy to use. There is no comparison to my old food processor . Will be used a lot.
Written by a customer while visiting breville.com
Customer Rating
5
THANK YOU!
on May 28, 2022
Posted by: Valerie C
Who says only professional chefs need a sous chef? Not this one. I tore my rotator cuff and let me tell you, slicing an onion is the most painful experience you can imagine with a torn rotator cuff - what am I supposed to do, NOT COOK - don't think so! Seriously easy to use and super easy to clean. Look at the attachments that come with this MUST HAVE countertop appliance. Buy it and unburden your kitchen drawers of all those absolutely redundant tools and gadgets.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Jude
Verified Purchase:Yes
Love it. Got it to make peanut butter and it does a fantastic job! Oh, and the unique plug is great!
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Danielle
Verified Purchase:Yes
Bought this, used it less than 10 times. motor broke, got a replacement. Broke again after 2 uses.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, May 27, 2022
We're sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email. Just reply to it, and we'll be happy to see how we can help you from there.
Written by a customer while visiting breville.com
Posted by: Lindylou
Verified Purchase:Yes
The appliance is tremendous, but the customer service is amazing as well. We suggest this product to everyone we know.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: bk
Verified Purchase:Yes
The Sous Chef 12 is a huge improvement over the KitchenAid food processor I just retired. The pulse button works perfectly, the handle has not trapped food and dries out well between uses; it evenly chops, grates and accurately slices every vegetable I've tried. Best of all, I was able to process over a quart of canned tomatoes into a sauce without any leaks! I could never do this with my KitchenAid or Cuisinart. I might buy the small bowl so I can chop just one or two garlic cloves at a time since that's too small an amount for the 12-cup bowl to chop finely enough. My only complaint is the noise/rattle, which my husband believes is to be expected from a machine with all that power. Customer svc was excellent, determining that the noise from the first machine I rec'd was excessive; the replacement still has a loud rattle stopping and starting, but it's much less with the replacement.
I would recommend this to a friend!
Written by a customer while visiting breville.com