Customer reviews from oster
Oster - Pro 1200 PLUS Blend-N-Go Smoothie Cup & Food Processor Attachment - Brushed Nickel - Glass Jar
Average customer rating
3.6
(276 Reviews)
Rating breakdown 276 reviews
5 Stars
114
4 Stars
47
3 Stars
43
2 Stars
29
1 Star
43
62%of customers recommend this product.
(
148 out of
239)
Customer Reviews for Oster - Pro 1200 PLUS Blend-N-Go Smoothie Cup & Food Processor Attachment - Brushed Nickel - Glass Jar
Customer Rating
3
A Good Blender with Easy to Use Features
on September 19, 2016
Posted by: IndyHawk07
from Iowa City, IA, United States
Gender:Female
[This review was collected as part of a promotion.] I received this Blender/Food Processor to test for free. I found it to be incredibly easy to use, and enjoyed the buttons that would easily allow me to select the type of items that I wanted to blend. I did have some problems chopping ice all the way in one of my smoothies, even with adding quite a bit of liquid. That is partly why I did not give this a higher star review.
I would recommend this to a friend!
Response from osterBy Oster, Customer Service, October 3, 2016
We appreciate your feedback and are very happy to hear that you are satisfied with our product. If you had any issues please give us a call at (800) 337-0759 and we will be more than happy to assist you Monday - Friday 9am-6pm EST.
Written by a customer while visiting oster
Customer Rating
2
Poor quality
on April 4, 2018
Posted by: Mila540
from Fort Smith, AR, USA
Gender:Female
For the price of this blender I was very disappointed. I’ve had it for 4 months and It has already stopped working. I only used it 3-4x a week and took very good care of it. I smelt something burning and then it shut off completely and will not work anymore. I will not be buying from this company again.
No, I would not recommend this to a friend.
Response from osterBy Oster, Customer Service, April 6, 2018
Oh no! A blender that doesn't blend just won’t do! We’re glad to have you as part of the Oster family, and we want you to be able to enjoy delicious blended treats again. So that we can get this sorted out, please give us a call at (800) 334-0759 Monday-Friday 9am-6pm EST. We look forward to the opportunity to turn this experience around for you.
Written by a customer while visiting oster
Customer Rating
2
cheep parts on food processor
on April 19, 2018
Posted by: mom of 4
from Lancaster, PA USA
Gender:Female
I bought this blender about 1/2 a year ago. I was excited for the food processor part. The blender works great- but not the food processor. The bottom black part of the food processor is plastic and the side little notches that hook it into the clear plastic have stripped out. So now I can not use the food processor b/c the blade will not turn b/c the whole bottom part turns instead and makes an awful noise. I am so disappointed that this didn't hold up better.
No, I would not recommend this to a friend.
Response from osterBy Oster, Customer Service, April 21, 2018
That's no good! Our Oster products are built to last and we would like the opportunity to restore your faith in Oster. Please call us Monday-Friday 9am-6pm EST at (800) 334-0759.
Written by a customer while visiting oster
Customer Rating
2
black rubber o ring...in my smoothie
on May 6, 2019
Posted by: MindyMakesIt
from Seminole, FL
Gender:Female
I had small black pieces of rubber in my smoothie. Couldn't figure out where it was coming from. Thank goodness for youtube haha...There is a black rubber o ring on the actual blade, this came off during use, the blade leaks and wiggles too. This is not a good design feature. there should be no parts that can come off inside the container where there is possibility of ingestion.
No, I would not recommend this to a friend.
(click to see the video)
Response from osterBy Oster, Consumer Care, May 20, 2019
We are extremely sorry to hear about this and even more sorry to disappoint you. We would love nothing more than to correct this issue and restore your faith in Oster as we have been manufacturing high quality products for decades and we expect them to last. For direct assistance, please feel free to call us at 1-(800) 334-0759. You can reach us between the hours of 9AM-6PM EST Monday-Friday. Our product specialist will be happy to assist you.
Written by a customer while visiting oster
Customer Rating
5
The Better Blender in the World
on June 24, 2019
Posted by: AnabellB
from Davie, Fl
Gender:Female
[This review was collected as part of a promotion.] I bought this 3 months ago and i can say this blender is awsome. I love it!
I would recommend this to a friend!
Response from osterBy Consumer Care , March 3, 2021
Thank you for leaving such a nice review. We are glad that you love our Oster® Pro 1200 Blender with 3 Pre-Programmed Settings and 5-Cup Food Processor, Gray. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Have a great day!
Written by a customer while visiting oster
Customer Rating
2
No parts
on July 22, 2019
Posted by: FloridaDeb
from Florida
Gender:Female
Nice blender but no replacement parts are available including seal. Parts have been unavailable for years so clearly intended by Oster. Buy with understanding that if any part gets lost or broke you buy a whole new blender.
No, I would not recommend this to a friend.
Response from osterBy Oster, Consumer Care, August 2, 2019
We are extremely sorry to hear about this and even more sorry to disappoint you. We would love nothing more than to correct this issue and restore your faith in Oster. For direct assistance, please feel free to call us at (800) 334-0759. You can reach us between the hours of 9am-6pm EST Monday-Friday. Our product specialist will be happy to assist you.
Written by a customer while visiting oster
Customer Rating
1
No replacement jars
on March 28, 2020
Posted by: Raynforedtgirl
from Oakland, CA
Gender:Female
I bought this within the last year and was initially pleased with it. However, the jar broke and it is utterly impossible to replace it. Good way to throw your money out.
No, I would not recommend this to a friend.
Response from osterBy Consumer care, Oster, March 30, 2020
Thank you for taking the time to submit a review.
Please accept our sincerest apology for the inconvenience this has caused you. We have high expectations for our products here at Oster® and we would like to hear more about your experience with your unit.
Please give us a chance to make it up to you. We urge you to please give us a call at 1-800-667-8623 and we will get you all taken care of. For your convenience, we are available Mon-Fri, from 9am-6pm, EST65. We look forward to assisting you.
Please accept our sincerest apology for the inconvenience this has caused you. We have high expectations for our products here at Oster® and we would like to hear more about your experience with your unit.
Please give us a chance to make it up to you. We urge you to please give us a call at 1-800-667-8623 and we will get you all taken care of. For your convenience, we are available Mon-Fri, from 9am-6pm, EST65. We look forward to assisting you.
Written by a customer while visiting oster
Customer Rating
5
Oster blenders then and now
on August 1, 2020
Posted by: Jada1
from Denver CO
Gender:Female
When my husband and I married in 1979, neither of us owned a blender. We shopped around, but everything we saw was either an awful color (it was the '70s!) or had way more features than we needed. But one day, in an antique store, we spotted a used Oster blender from the '50s or early '60s that not only looked like new, but worked like a charm! We've used it ever since then for soups, smoothies, pesto, and more. Sadly, last week, after I'd pureed some veggies, I noticed a crack on the inside of the glass jar, and though it hadn't made its way to the surface of the glass, we felt that, for safety's sake, it was time to order a new blender. After researching several brands, we chose the Oster Pro 1200, and we are very, very happy with it! It's got more features but not too many, and the glass jar, blade, and base are solid and practical in terms of shape and usage. Needless to say, it's much quieter than our old one! Nonetheless, our old blender is now a keepsake. Assuming that it was at least 20 years old when we bought it, it's been blending reliably for over 60 years! Thank you, Oster!
I would recommend this to a friend!
Response from osterBy Oster, December 7, 2020
Thank you for your compliment regarding our products and services. On behalf of all of us here at Oster, please accept our many thanks for your kind words and be assured that we will make every effort to live up to them. Have a great day!
Written by a customer while visiting oster