Customer reviews from oster
Oster - Pro 1200 PLUS Blend-N-Go Smoothie Cup & Food Processor Attachment - Brushed Nickel - Glass Jar
Average customer rating
3.6
(276 Reviews)
Rating breakdown 276 reviews
5 Stars
114
4 Stars
47
3 Stars
43
2 Stars
29
1 Star
43
62%of customers recommend this product.
(
148 out of
239)
Customer Reviews for Oster - Pro 1200 PLUS Blend-N-Go Smoothie Cup & Food Processor Attachment - Brushed Nickel - Glass Jar
Customer Rating
1
Lid sticks
on March 22, 2017
Posted by: blender_owner
Gender:Female
[This review was collected as part of a promotion.] This blender does a great job at making smoothies; however, the base is very difficult to remove. This evening after making my smoothie in the smoothie cup, I could not get it open and my husband could not get it open. In order to remove the cap/base my daughter and I held it (both of us using both hands) so my husband could use both his
hands to twist it. Since I usually use it when no one else is home, I will have to stop using the smoothie cup and just use the large pitcher. I am very disappointed.
hands to twist it. Since I usually use it when no one else is home, I will have to stop using the smoothie cup and just use the large pitcher. I am very disappointed.
No, I would not recommend this to a friend.
Response from osterBy Oster, Customer Service, May 18, 2017
Thank you for the constructive feedback. We strive for all of our consumers to have the best experience possible. Our product team will be interested in your comments. Please feel free to contact us with any further questions or concerns.
Written by a customer while visiting oster
Customer Rating
1
Broken within 10 uses
on December 21, 2017
Posted by: Khristine
from Michigan, United States
Gender:Female
[This review was collected as part of a promotion.] After using about 10 times the machine won’t work. Very disappointed!
No, I would not recommend this to a friend.
Response from osterBy Oster, Customer Service, January 8, 2018
Oh no, that's not what we like to hear! Please call our customer care team at 1-800-334-0759 so we can help you with your blender. We're here for you 9AM - 6PM, EST, Monday through Friday. We look forward to speaking with you.
Written by a customer while visiting oster
Customer Rating
1
Lid is loose
on February 5, 2016
Posted by: Caleb
from Evans, GA, United States
Gender:Male
An otherwise great blender is junk because the lid is very loose and leaks everytime I use it, if I don't hold it down the entire time it will fly off. My last blender had a proper fitting lid and did not make a huge mess everytime.
No, I would not recommend this to a friend.
Response from osterBy OsterSupport, Customer Service, February 17, 2016
It sounds like you may need some assistance with assembly for your blender. Each accessory locks into place so will not have to hold anything. Call us at (800) 334-0759, and I'll be happy to help you. Thanks!
Written by a customer while visiting oster
Customer Rating
5
Really Great Blender!
on March 11, 2016
Posted by: Jimbobaroola
from Bismarck, ND, United States
Gender:Male
[This review was collected as part of a promotion.] I bought this blender about 40 days ago and I Love it!!! I also own a well known 1500 watt blender and I actually like this blender BETTER!. Of course it doesn't have quite as much power as the other blender but it has enough for me! Now the other blender is just gathering dust! :) I like to make fruit and green smoothies. And the price difference was HUGE! I Love the reversing blade which helps to get things going. I Love the press and walk away blending cycles which allow me to do other things while the blender does it's thing. I Love extra wide jar base which makes it easier for the blades to "grab" on to the ingredients and get a good blending flow going. I Love that it vents the air from the motor out the BACK of the blender so it doesn't blow all the reminder notes that I have scattered on the counter all over the place! I Love the stability of the blender while it's blending--it doesn't try to get up and walk all over the countertop (I don't have to hold it down). I am basically just really pleased with this blender and am very glad I paid the extra from the bottom of the line blenders--at first I was going to try and get by with a much cheaper blender. Really, the only thing that I have to criticize at this point is that I had to pay for the "traveler" blending jar which I really have no use for--I just blend in the regular jar and pore into any other container that I want--seems simpler to me, and then I can get the jar cleaned up and ready for the next use. In closing, I did my research and this time it really worked out well! :) At this point (after about 50 blends) my opinion is that this is a really well engineered product and WELL WORTH the cost!
I would recommend this to a friend!
Written by a customer while visiting oster
Customer Rating
5
Truly Marvelous
on May 23, 2016
Posted by: Pie Maker
from Denver, CO, United States
Gender:Female
[This review was collected as part of a promotion.] Purchased blender 2 months ago, after having problems with 2 blenders that had plastic parts gears. They both broke with modest use. This blender works so well. No trouble making daily smoothies. Oster continues to be an excellent line for small kitchen appliances. Blessings...
I would recommend this to a friend!
Written by a customer while visiting oster
Customer Rating
3
Weak lid clasps
on June 6, 2017
Posted by: jenky
from Missouri, United States
Gender:Female
[This review was collected as part of a promotion.] I bought my unit in July 2016, it wasn't 6 months before the lid clamps broke on the food processor cup. Blender motor is strong. The blades are sharp. I am disappointed in the weakness of the clamps.
No, I would not recommend this to a friend.
Response from osterBy Oster, Customer Service, September 27, 2017
We would love to hear more about your experience! Please call us at 1-800-334-0759 so that you can speak with one of our customer care specialists. We're here for you 9AM - 6PM, EST, Monday through Friday.
Written by a customer while visiting oster
Customer Rating
3
After a few months stuck on Medium,
on November 13, 2017
Posted by: Iv Lee
from Aruba
Gender:Male
The whole Oster Pro was ideal for me & my wife, to make smoothies and other stuff.
But after 5 months, the blends stuck to one button (medium) en doesn't want to change.
But after 5 months, the blends stuck to one button (medium) en doesn't want to change.
Response from osterBy Oster, Customer Service, December 15, 2017
Oh no, that's not at all what we like to hear! Please give us a call at 1-800-334-0759 so one of our blender specialists can work with you directly to get you back up and running. We're here for you 9:00 AM - 6:00 PM, EST, Monday through Friday.
Written by a customer while visiting oster
Customer Rating
2
Poor Smoothie Cup Design
on April 23, 2018
Posted by: Amy1
from Florida, USA
Gender:Female
The blender and food processor parts are great, but the smoothie cup design is very flawed. It is made in two parts and where they are put together, ingredients permanently get stuck. I've soaked it, tried toothpicks and fingernails, but nothing can get in there to clean it out. It looks disgusting and is very unsanitary. I cannot use it anymore. Now I have to use the the big blender to make my daily protein shakes. Bummer.
No, I would not recommend this to a friend.
Response from osterBy Oster, Customer Service, April 23, 2018
We're sorry to hear that you are having issues with your smoothie cup. Oster has been manufacturing high quality products for decades and we want to make this right. The smoothie cup has been redesigned and we are waiting for the new design to arrive in our warehouse. We recommend that you check this link below for availability and call us when the part is available. Our toll free number is (800) 334-0759 and you can reach us between the hours of 9AM-6PM EST Monday-Friday.
BLSTAW-SKN-000 http://www.oster.com/blenders-and-juicers/accessories/oster-blend-n-go-kit/BLSTAW-SKN-000.html?src=17ZS
BLSTAW-SKN-000 http://www.oster.com/blenders-and-juicers/accessories/oster-blend-n-go-kit/BLSTAW-SKN-000.html?src=17ZS
Written by a customer while visiting oster