Customer reviews from oster
Oster - Pro 1200 PLUS Blend-N-Go Smoothie Cup & Food Processor Attachment - Brushed Nickel - Glass Jar
Average customer rating
3.6
(276 Reviews)
Rating breakdown 276 reviews
5 Stars
114
4 Stars
47
3 Stars
43
2 Stars
29
1 Star
43
62%of customers recommend this product.
(
148 out of
239)
Customer Reviews for Oster - Pro 1200 PLUS Blend-N-Go Smoothie Cup & Food Processor Attachment - Brushed Nickel - Glass Jar
Customer Rating
3
Need help please ASAP
on September 30, 2024
Posted by: Gina 68
from Philadelphia, Pennsylvania
Gender:Female
I have the offer 1200 and it worked great for me. I haven’t had any problems. I Haven’t had it that long, so don’t understand how it happened I was blending a shake and I was using the big glass attachment because I was doing shakes for multiple people and when I went to take the lid off after blending the spout part of the glass Where are you pour it out from broke off I need a replacement please ASAP. I use this multiple times a day. I can’t find any numbers on it anywhere to give you a model number or anything like that which I was surprised because usually items have those easily insight.
I would recommend this to a friend!
Response from osterBy Customer Care, October 2, 2024
Hello Gina,
Thank you for reaching out and sharing the details of what happened. I'm sorry to hear about the issue with your blender. I understand how important it is, especially with frequent use.
Please, for further assistance contact us using our Contact Us form on the following website: https://www.oster.com/support/contact-us or through LiveChat so we can help you further. We’re available Mon.-Fri. 9am – 8pm Eastern Time.
Thank you!
Oster Consumer Care.
Thank you for reaching out and sharing the details of what happened. I'm sorry to hear about the issue with your blender. I understand how important it is, especially with frequent use.
Please, for further assistance contact us using our Contact Us form on the following website: https://www.oster.com/support/contact-us or through LiveChat so we can help you further. We’re available Mon.-Fri. 9am – 8pm Eastern Time.
Thank you!
Oster Consumer Care.
Written by a customer while visiting oster
Customer Rating
1
Crap processor
on October 2, 2024
Posted by: Ramzzez
Gender:Male
Food process mount breaks very easily. Got it replaced bu oster used it twice broke again. Only made hummus.
No, I would not recommend this to a friend.
Response from osterBy Customer Care, October 3, 2024
Hi! Thank you for posting your review. We are sorry to hear that our product didn't meet your expectations.
We use all the feedback we receive to continually improve on everything we do. If you require our assistance, please contact us via our official website and we will be happy to assist further.
Thank you!
Oster Consumer Care
We use all the feedback we receive to continually improve on everything we do. If you require our assistance, please contact us via our official website and we will be happy to assist further.
Thank you!
Oster Consumer Care
Written by a customer while visiting oster
Customer Rating
1
on October 3, 2024
Posted by: Uldeim
I've had this for a little over two months, even when new the buttons required multiple presses, but the power buttons itself is now completely broken, the jar no longer locks in, and the machine no longer even shows a power light. Avoid.
Response from osterBy Customer Care, October 7, 2024
Hi! Thank you for posting your review. We are sorry to hear that our product didn't meet your expectations.
We use all the feedback we receive to continually improve on everything we do. If you require our assistance, please contact us via our official website and we will be happy to assist further.
Thank you!
Oster Consumer Care.
We use all the feedback we receive to continually improve on everything we do. If you require our assistance, please contact us via our official website and we will be happy to assist further.
Thank you!
Oster Consumer Care.
Written by a customer while visiting oster
Customer Rating
3
Impossible to find replacement parts
on October 22, 2024
Posted by: DSwab
from Philadelphia, PA
Gender:Female
I received this as a Christmas gift and it works great but after a few moves, the food processor lid is missing and IMPOSSIBLE to find online, even as a whole set with the food processor cup, not worth rebuying the system. There should be more accessibility especially if you're keeping the base model the same. Parts wear out or break or get lost, it's life.
No, I would not recommend this to a friend.
Response from osterBy Customer Care, October 22, 2024
Hello. Thank you for sharing your feedback. We understand how frustrating it can be to misplace essential parts like the lid for your Oster® Pro 1200 Blender. Unfortunately, some replacement parts can be difficult to find online. We recommend reaching out to us directly via our Oster "Contact Us" https://www.oster.com/support/contact-us for assistance in locating a replacement lid or part. We'd be happy to assist.
Thank you,
Oster Consumer Care
Thank you,
Oster Consumer Care
Written by a customer while visiting oster