Customer reviews from oster
Oster - Pro 1200 PLUS Blend-N-Go Smoothie Cup & Food Processor Attachment - Brushed Nickel - Glass Jar
Average customer rating
3.6
(276 Reviews)
Rating breakdown 276 reviews
5 Stars
114
4 Stars
47
3 Stars
43
2 Stars
29
1 Star
43
62%of customers recommend this product.
(
148 out of
239)
Customer Reviews for Oster - Pro 1200 PLUS Blend-N-Go Smoothie Cup & Food Processor Attachment - Brushed Nickel - Glass Jar
Customer Rating
3
Small Chopper and Pro 1200 Compatibility
on February 7, 2023
Posted by: LineDancer
from NC
It’s a shame that the Oster Fresh Plus 3 Cup Food Processor Attachment, is not compatible with the Oster Pro 1200 because I would purchase 2 or 3 as I want the smaller size. The phrase in the advertisement for Pro 1200 Make It Fresh® made me believe it would be compatible to the “Fresh Plus” 3 cup attachment.
Very disappointing.
Very disappointing.
No, I would not recommend this to a friend.
Response from osterBy Oster, February 9, 2023
Thank you for reaching out to Oster®. We value your continued support of our product and we are glad to answer your inquiry. The Oster® Pro 1200 Blender is only compatible with the 5-Cup Food Processor attachment with part number 164205001000. You can purchase Oster® products and replacement parts at any of our retail partners and prices may vary depending on the retail store.
Here is a list of our retail partners: Amazon, Target, Walmart, Bed, Bath & Beyond, and ereplacementparts.com. If you need further assistance, please contact us directly. We hope this helps. Have a good day!
https://www.oster.com/support/contact-us
Here is a list of our retail partners: Amazon, Target, Walmart, Bed, Bath & Beyond, and ereplacementparts.com. If you need further assistance, please contact us directly. We hope this helps. Have a good day!
https://www.oster.com/support/contact-us
Written by a customer while visiting oster
Customer Rating
3
Lost their reliability
on March 3, 2023
Posted by: escdvm
from PA
Gender:Female
I really wanted to have the options available with this unit--I love smoothies in the morning, love to use the food processor for all kinds of things, and the blender option. All of the pieces feel very "cheap"--lots of multiple pieces that are very difficult to use and lock in. The food processor was used three times then refused to engage--only has a high pitch whine. Difficult to figure out how to get a replacement!
No, I would not recommend this to a friend.
Response from osterBy Oster, March 6, 2023
Thank you for reaching out to Oster®. We are sorry to hear about your experience with the blender parts not working properly. We will be glad to check for options to see how we can help you further.
Please contact us directly to check for the parts availability or where you can possibly get it. You may also fill up the contact us link below. Have a great day!
https://www.oster.com/support/contact-us
Please contact us directly to check for the parts availability or where you can possibly get it. You may also fill up the contact us link below. Have a great day!
https://www.oster.com/support/contact-us
Written by a customer while visiting oster
Customer Rating
1
Leaks
on March 6, 2023
Posted by: AppyMama
from Medford OR
Gender:Female
It leaked from the very first time I used it. I have fiddled and fiddled and fiddled with it to no avail. Cannot find a replacement O-ring. So yeah.
No, I would not recommend this to a friend.
Response from osterBy Oster, March 9, 2023
Thank you for reaching out to Oster®. We are sorry to hear that your blender is leaking. That is certainly not the experience we want you to have. No worries, we are here to help.
If your blender is leaking, check the following:
1. Is the sealing ring over the blade?
2. Is the threaded bottom cap on tight enough?
3. Is the jar cracked at the bottom?
4. Is the threaded bottom cap cracked?
5. Is the sealing ring missing?
6. Is the sealing ring cracked, broken, or rotting
7. Does the item being blended exceed jar capacity?
If you check all points of the blender jar and the leaking still occurs, look for a replacement blade and sealing ring.
Your Oster® Pro 1200 Blender has a 3-year limited warranty. If this doesn't resolve your issue, we'd kindly request that you contact us directly so we can determine the best resolution. Have a good day!
If your blender is leaking, check the following:
1. Is the sealing ring over the blade?
2. Is the threaded bottom cap on tight enough?
3. Is the jar cracked at the bottom?
4. Is the threaded bottom cap cracked?
5. Is the sealing ring missing?
6. Is the sealing ring cracked, broken, or rotting
7. Does the item being blended exceed jar capacity?
If you check all points of the blender jar and the leaking still occurs, look for a replacement blade and sealing ring.
Your Oster® Pro 1200 Blender has a 3-year limited warranty. If this doesn't resolve your issue, we'd kindly request that you contact us directly so we can determine the best resolution. Have a good day!
Written by a customer while visiting oster
Customer Rating
5
Fantastic Blender
on April 20, 2023
Posted by: Domenica
I bought the Oster Pro 1200 a few days ago.. so happy I did. The features are amazing. It is so powerful !! What a difference with my old Oster. (20 years old) This one is like a rocket and a robot. I love the way it makes the smothies with the reversible movement. It makes them better than in the smoothie store!! The design and functions are state of the art. I highly recommend it.
Written by a customer while visiting oster
Customer Rating
5
Pro1200
on June 7, 2023
Posted by: Pro1200
We've been using ours for several years now. It has the 3 presets, and a very powerful motor.
Written by a customer while visiting oster
Customer Rating
3
Missing Booklets
on September 6, 2023
Posted by: Trazy24
I bought the Pro 1200 and it was missing the directions and the booklet for recipes. Where can I get thise?
Response from osterBy Oster, September 11, 2023
Thank you for reaching out to Oster®. We appreciate the opportunity to respond to your inquiry about the booklet for the pro 1200 blender. We will be more than happy to assist you.You visit our oster official website scroll down under resources then select instructions manual and select blender food processor combos as category then select Pro 1200 plus as product line then Pro 1200 as the product then you can download the user manual. You may also contact us directly to send you the user manual copy of it. Have a great day!
Written by a customer while visiting oster
Customer Rating
2
Good Blender/Bad Food Processor
on September 21, 2023
Posted by: Kim13
from Texas
Gender:Female
Blender works fine but the food processor only worked one time. Now it will not spin the blade.
No, I would not recommend this to a friend.
Response from osterBy Oster, September 22, 2023
Thank you for reaching out to Oster®. We are sorry to hear about your experience with the blender with a food processor attachment that is not working. We will be more than happy to assist you.
We will check our resources about the food processor attachment to provide you with the best resolution since it has a 3 years warranty, we would like to request you to contact us directly. Have a great day!
We will check our resources about the food processor attachment to provide you with the best resolution since it has a 3 years warranty, we would like to request you to contact us directly. Have a great day!
Written by a customer while visiting oster
Customer Rating
1
Stopped working
on September 24, 2023
Posted by: sharzi25
Food processor stopped working. Tried using it about two weeks ago and the blades won't spin.
Response from osterBy Oster, September 26, 2023
Thank you for reaching out to Oster®. We are sorry to hear about your experience with the blender food processor that is not working. We will be more than happy to assist you.
We will check our resources about the unit to provide you with the best resolution since it has a 3 years warranty, we would like to request you to contact us directly. Have a great day!
We will check our resources about the unit to provide you with the best resolution since it has a 3 years warranty, we would like to request you to contact us directly. Have a great day!
Written by a customer while visiting oster