Customer reviews from oster
Oster - Pro 1200 PLUS Blend-N-Go Smoothie Cup & Food Processor Attachment - Brushed Nickel - Glass Jar
Average customer rating
3.6
(276 Reviews)
Rating breakdown 276 reviews
5 Stars
114
4 Stars
47
3 Stars
43
2 Stars
29
1 Star
43
62%of customers recommend this product.
(
148 out of
239)
Customer Reviews for Oster - Pro 1200 PLUS Blend-N-Go Smoothie Cup & Food Processor Attachment - Brushed Nickel - Glass Jar
Customer Rating
5
Good Riddance Ninja!
on June 23, 2020
Posted by: DonJohnsMusic
from Wrightsville Beach, NC
Gender:Male
After trying to contact Ninja about my defective smoothie cup, I decided to look at another brand, so glad I did! First thing about this blender is it's all metal drive and blades, not plastic like the Ninja. You also get a glass container, not plastic and best of all they give you a 3 year total satisfaction guarantee and a 10 year warranty overall. Ninja doesn't even cover their products for a year, it's a year limited, which basically means, good luck with our cheap plastic products. About the power... using the Nina (1,500 watt) vs the Oster 1,200 watt, there is no comparison. Either the Ninja is not really 1,500 watts or the blades are not as good, because the Oster doesn't even show any sign of blending when I do the same smoothie. There were many times using the Ninja that I had to keep adding liquid to get it to blend and with the Oster it just handles whatever I put in there. I'm very impressed with this product and after this I won't be purchasing any more Ninja products. Do yourself a favor... if you are looking for a great smoothie machine, this is it, trust me I know. That is what I eat for lunch everyday along with my veggie burger! Also, when I called Oster about registration, I actually got to speak with a human being! Ninja customer service is nonexistent.
I would recommend this to a friend!
Response from osterBy Consumer Care Department, February 26, 2021
Thank you for leaving such a nice review. We are glad that you love our product. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Have a great day!
Written by a customer while visiting oster
Customer Rating
5
Excellent machine
on July 16, 2020
Posted by: Shma
from NEW York
Gender:Female
Bought this machine two months ago and my life is easy since then. Food processor is Ginnie. It does everything.
I'm not going to use any other blender for long time now.
I'm not going to use any other blender for long time now.
I would recommend this to a friend!
Response from osterBy Oster, Consumer Care, November 27, 2020
Thank you for your awesome feedback! We're glad you love our product. We always make sure that we provide quality products that have great value, stylish and will suit your needs. We appreciate you choosing Oster!
Written by a customer while visiting oster
Customer Rating
3
Didn't last long for an Oster...
on July 20, 2020
Posted by: Anonymous
from Lake Saint Louis
Gender:Male
I was very happy with the blender at first. it has great smoothie power and features to blend up really smooth. After about 2 months it started making a terrible noise and a piece came loose. I was able to get it back into place but 3 weeks later it totally came out and i can't use the blender at all. This was surprising as I have had Oster kitchen items for over 20 years and this just didn't make the cut. hopefully the warranty process will be good.
No, I would not recommend this to a friend.
Response from osterBy Oster®, Consumer Care, August 20, 2020
Thank you for reaching out. Please accept our sincerest apology for the inconvenience this has caused you. We have high expectations for our products here at Oster. We'd like to learn more about your situation and what exactly happened. We want to make things right. So, please give us a call at 1-(800) 334-0759 and we will get you all taken care of. For your convenience, we are available Mon-Fri, from 9 am-5 pm, EST. We look forward to hearing from you!
Written by a customer while visiting oster
Customer Rating
5
Great
on July 23, 2020
Posted by: Otorres87
from Florida
Gender:Female
I bought this today, excelent product. I love my new bleander
I would recommend this to a friend!
Response from osterBy Oster, Consumer Care, November 27, 2020
Thank you for your awesome feedback! We're glad you love our product. We always make sure that we provide quality products that have great value, stylish and will suit your needs. We appreciate you choosing Oster!
Written by a customer while visiting oster
Customer Rating
3
Great features
on July 24, 2020
Posted by: MiDushi
from Chicago IL
I bought this blender in December, 2019 and loved it's features and performance. About one week ago with agonizing disappointment the motor started to die. Filled with ingredients for a much anticipated smoothie it took countless times of continued pressing buttons while the motor struggled to perform. I returned it yesterday and am supposed to receive s replacement of a slightly different model. Hopeful I will resume my smoothies and other blended dishes I originally purchased it for.
No, I would not recommend this to a friend.
Response from osterBy Oster®, Consumer Care, August 20, 2020
Thank you for taking the time to submit a review. Please accept our sincerest apology for the inconvenience this has caused you. We have high expectations for our products here at Oster and we'd like to learn more about your situation and what exactly happened. We encourage you to give us a call at 1-800-334-0759 or send us a message through email and we will get you all taken care of. For your convenience, we are here to help you Monday-Friday, from 9 am-5 pm, EST. We look forward to assisting you.
Written by a customer while visiting oster
Customer Rating
4
How can I order bowl lid for Oster Pro1200 Plus
on August 15, 2020
Posted by: Dhan
from Katy, Texas
I bought this Oster Pro 1200 Plus with all of the attachments 3 years back. It is working great. But last month bowl lid has broken. How can I order it and what is the cost for it.
I would recommend this to a friend!
Response from osterBy Oster, December 8, 2020
Thanks for your review! Regarding replacement parts, I am confident that one of our Oster Consumer Care Specialists can help you with your unit. We encourage you to give us a call at 1-(800) 334-0759. For your convenience, we are here to help you Monday-Saturday, 9am-5pm Eastern.
Written by a customer while visiting oster
Customer Rating
3
Blender works but food processor failed .
on August 23, 2020
Posted by: Rozk
from New York
Gender:Female
I’ve had this blender for 3 years and really started using a lot more in past 4 months.
I am happy with the blender but the food processor which I just started using twice a week fir past few months broke down .
It started making a horrible noise and just stopped working g it looks like the black piece stopped spinning .
I am happy with the blender but the food processor which I just started using twice a week fir past few months broke down .
It started making a horrible noise and just stopped working g it looks like the black piece stopped spinning .
No, I would not recommend this to a friend.
Response from osterBy Oster®, Consumer Care, August 24, 2020
Thank you for taking the time to submit a review. Please accept our sincerest apology for the inconvenience this has caused you. We have high expectations for our products here at Oster and we'd like to turn this experience around for you. We encourage you to give us a call at 1-800-334-0759 or send us a message through email and we will get you all taken care of. For your convenience, we are here to help you Monday-Friday, from 9 am-5 pm, EST. We look forward to assisting you.
Written by a customer while visiting oster
Customer Rating
2
Oster blender
on September 14, 2020
Posted by: KDal
from Los Angeles, CA
Gender:Male
Both blades on my Oster blender are leaking liquid through the blades and the blades are now lose. So I ordered new blades the 4 blade and 6 blade and within 45 days these new blades started leaking liquid through the blade and are loss so they vibrate with i blend the greens or fruit smoothies.
Response from osterBy Oster, Consumer Care, October 13, 2020
Thank you for taking the time to share your experience. Please accept our sincerest apology for the inconvenience this has caused you. That is definitely not the kind of experience that we want you to have. Our #1 priority is giving high-quality products. We would love to make this right, please contact us using the link below and we will be sure that all your inquiries will be accommodated accordingly. We appreciate you choosing Oster!
https://www.oster.com/customerservicecontact?cid=contactus
https://www.oster.com/customerservicecontact?cid=contactus
Written by a customer while visiting oster