Customer reviews from oster
Oster - Pro 1200 PLUS Blend-N-Go Smoothie Cup & Food Processor Attachment - Brushed Nickel - Glass Jar
Average customer rating
3.6
(276 Reviews)
Rating breakdown 276 reviews
5 Stars
114
4 Stars
47
3 Stars
43
2 Stars
29
1 Star
43
62%of customers recommend this product.
(
148 out of
239)
Customer Reviews for Oster - Pro 1200 PLUS Blend-N-Go Smoothie Cup & Food Processor Attachment - Brushed Nickel - Glass Jar
Customer Rating
5
Powerful Blender
on March 19, 2020
Posted by: Jimmy27
from Boston
Gender:Male
Super happy with this blender. The cup is perfect for drinking a smoothie on the way to work.
I would recommend this to a friend!
Response from osterBy Oster®, Consumer Care, September 29, 2020
Thank you for leaving such a nice review. We are glad that you love our product. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Thank you for choosing Oster®!
Written by a customer while visiting oster
Customer Rating
1
Fuse Blows and Soldered In
on April 26, 2020
Posted by: Whipperin1
from Maxwell, CA
Gender:Male
Fuse blew and it's soldered in. Bad design. Throwing it away and buying a Kitchen Aid blender.
No, I would not recommend this to a friend.
Response from osterBy Oster®, Consumer Care, May 5, 2020
Thank you for taking the time to share your experience. Your feedback is important to us, and it helps us to continuously improve our products and services. We will make sure that our design and production team are made aware of your feedback. If there's anything we can do to assist you, please don't hesitate to contact us at 1-800-334-0759. We're here for you Monday-Friday, from 9am-6pm EST. Thank you so much for being the best part of Oster®!
Written by a customer while visiting oster
Customer Rating
4
Very LOUD
on April 26, 2020
Posted by: AmPr
Gender:Male
This was sent to me by Oster as a replacement for a blender (different model) that had a strong oily/smoky smell during & after use. After about 2 weeks of use - this blender works fine, initially this also had an oily/smoky smell (on High speed) during & after use, seems to have reduced now but it's still there & not sure if it'll completely go away. It skitters around on the surface when used on the Smoothie or High setting, and, it's VERY LOUD - I have to go to a different room & shut the door until it's done !
Response from osterBy Consumer Care, December 17, 2020
We appreciate your feedback and thank you for taking the time to write your review. We are constantly working to improve upon and upgrade the quality of our products, and take our consumers' feedback into consideration.
Written by a customer while visiting oster
Customer Rating
1
Only used 3 times :(
on April 29, 2020
Posted by: Caliana
from Pacifica, CA
Gender:Female
Our wonderful house burned - now renting with a much less space in the kitchen so purchased this model. Used the food processor attachment exactly 3 times and the gears stripped so now it's worthless - I am SO not happy! Blender is OK but not great. But then, you get what you pay for, I guess. Perhaps their more expensive model is better, but this has been a great disappointment.
No, I would not recommend this to a friend.
Response from osterBy Oster®, Consumer Care, May 5, 2020
Thank you for taking the time to share your experience. Your feedback is important to us, and it helps us to continuously improve our products and services. We will make sure that our design and production team are made aware of your feedback. If there's anything we can do to assist you, please don't hesitate to contact us at 1-800-334-0759. We're here for you Monday-Friday, from 9am-6pm EST. Thank you so much for being the best part of Oster®!
Written by a customer while visiting oster
Customer Rating
5
I loved this blender.....to death!
on May 3, 2020
Posted by: suziroo
from Syracuse, NY
Gender:Female
Got it when my mum was home in hospice care. One of the aides put the container on the base - without putting the blade, gasket and screw on base. I, not knowing that, poured coffee milk into it. I rescued it fast as I could, and cleaned it up. I would use it out on the deck so the noise wouldn’t wake mum. And then there was a rainstorm. Took it apart, cleaned it up and dried it out. And it worked for a year until, sadly, it died. Is there any way I can replace just the base/motor? I don’t need to replace the other parts. A reconditioned one?
I would recommend this to a friend!
Response from osterBy Oster, Consumer Care, October 7, 2020
Thank you so much for leaving such a nice review. We are glad that you love our product. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. Our #1 priority is giving high-quality products. We would love to make this right, please give us a call at 1-800-334-0759 or email us at osterconsumercare@newellco.com. We can assure you that all your inquiries will be accommodated accordingly. We look forward to assisting you!
Written by a customer while visiting oster
Customer Rating
3
food processor issue
on May 18, 2020
Posted by: patty45
from hacienda heights, ca
Gender:Female
i've only had this item for about 2 years. I hardly use the food processor attachment and when I recently did it makes this loud noise and the blade won't spin. There is no way to trouble shoot or buy replacement. Very disappointing.
No, I would not recommend this to a friend.
Response from osterBy Oster® , Consumer Care, May 20, 2020
Oh no! We're sorry to hear this. This is definitely not the kind of experience that we want you to have. Please give us a chance to make it up to you. We urge you to please give us a call at 1-800-334-0759 and we will get you all taken care of. For your convenience, we are available Mon-Fri, from 9am-6pm, EST. We look forward to assisting you.
Written by a customer while visiting oster
Customer Rating
1
Broken twice in a year.
on May 30, 2020
Posted by: Rex2011
from Dallas, Tx
Gender:Female
Customer service is great however, the product is less than desired. The first time, oil leaked everywhere on the bottom part of the blender. This time, the blender stopped blending. When it works, it’s great but the durability, ironically, is poor.
No, I would not recommend this to a friend.
Response from osterBy Oster Brand, Consumer Care Department, June 4, 2020
That is definitely not the kind of experience that we want you to have. Our blenders were made with the highest quality materials and we expect them to last. We aim to provide great quality products and we'd like for you to be completely satisfied with your purchase and get the product's full benefit. Please call our Consumer Care Department at 1-(800) 334-0759. For your convenience, we are available Mon-Fri 9am-6pm, EST. We look forward to assisting you!
Written by a customer while visiting oster
Customer Rating
3
Help
on June 18, 2020
Posted by: Shartin
from Buffalo, ny
Gender:Female
i got an Oster blender pro last Christmas. I’ve used it about two times. the last time all the liquid came out of the bottom. The plastic bottom seems to be unseated or not threaded correctly. I’ve not been able to turn the bottom plastic to rethread it. It is stuck firmly. How can I get it to twist off?
Response from osterBy Oster, Consumer Care, June 23, 2020
Thank you for providing your feedback and letting us know about this. To better assist you with your concern, please give us a call at 1-800-334-0759. For your convenience, we are available Mon-Fri 9 am-5 pm, EST. We look forward to assisting you!
Written by a customer while visiting oster