Customer reviews from oster
Oster - Pro 1200 PLUS Blend-N-Go Smoothie Cup & Food Processor Attachment - Brushed Nickel - Glass Jar
Average customer rating
3.6
(276 Reviews)
Rating breakdown 276 reviews
5 Stars
114
4 Stars
47
3 Stars
43
2 Stars
29
1 Star
43
62%of customers recommend this product.
(
148 out of
239)
Customer Reviews for Oster - Pro 1200 PLUS Blend-N-Go Smoothie Cup & Food Processor Attachment - Brushed Nickel - Glass Jar
Customer Rating
3
Love this blender but take caution
on July 3, 2019
Posted by: Tiamatis
from Kansas City, MO
Gender:Female
[This review was collected as part of a promotion.] The documentation says that the smoothie cup is dishwasher safe but it partially melted. Also, the warranty for the blender doesnt apply to the smoothie cup. Otherwise, great product
I would recommend this to a friend!
Response from osterBy Oster, Consumer Care, October 14, 2019
That is definitely not the kind of experience that we want you to have. We would love the opportunity to restore your faith in Oster. Please call our customer care team at (800) 334-0759. For your convenience our customer care team is available Mon-Fri 9am-6pm, EST. We look forward to assisting you!
Written by a customer while visiting oster
Posted by: NedKelly Trading Company
Gender:Male
Verified Purchase:Yes
works just like it should... i don't like the plastic lid
Response from osterBy Consumer Care Department, March 9, 2021
We appreciate your feedback with regard to our blender. We're continuously working on improving our quality to meet our consumer's expectation and satisfaction. We aim to provide great quality products and we'd like for you to be completely satisfied with your purchase and get the product's full benefit. Please fill-up this form https://www.oster.com/customerservicecontact?cid=contactus and we will get you all taken care of. Have a nice day!
Written by a customer while visiting oster
Customer Rating
5
A real workhorse
on October 10, 2019
Posted by: Diane W
from Cedar City, Utah
Gender:Female
The blender makes great smoothies. The motor is a real workhorse. The customer service is also wonderful.
I would recommend this to a friend!
Response from osterBy Consumer Care Department, March 9, 2021
Thank you for leaving such a nice review about our blender. We are glad that you love our product. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Have a great day!
Written by a customer while visiting oster
Customer Rating
4
Good features and powerful
on December 4, 2019
Posted by: OkeyO123
from Davenport Iowa
Gender:Male
Works well but the glass broke/shattered just one time that it fell on the ground.
Need a better strength of glass.
Having a difficult time finding a replacement.
Need a better strength of glass.
Having a difficult time finding a replacement.
I would recommend this to a friend!
Response from osterBy Consumer Care Department, March 9, 2021
We appreciate your feedback with regard to our blender. We're continuously working on improving our quality to meet our consumer's expectation and satisfaction. You can purchase Oster products and replacement parts at any of our retail partners. Here are the lists of our retail partners: Bed, Bath & Beyond, Kohl's, Amazon, Walmart, Costco, The Home Depot, BestBuy, London Drugs, Canadian Tire and Hudson's Bay. Have a great day!
Written by a customer while visiting oster
Customer Rating
3
great blender faulty smoothie cup
on February 19, 2020
Posted by: javajunkie
from nh
Gender:Female
I love my blender and smoothie cup with the exception of the seam at the top that allows mold to grow in the cup and I have tried soaking it on its blade with detergent with no luck. do you have a 24 oz replacement cup available, I use my smoothie maker daily and have had to purchase an alternative from farberware that also need not hold up to my daily needs so I want my oster back :(
No, I would not recommend this to a friend.
Response from osterBy Consumer Care, Oster, April 1, 2020
You may try to use 3/4 cup white vinegar and 1/4 cup baking soda, along with about 1/4 cup water. Add this to the blender jar, and blend on high speed for about 30 seconds. Remove the jar from the base and use a soft sponge or cloth to clean the interior, rinse well and dry
You may give us a chance to make it up to you. We urge you to please give us a call at 1-800-667-8623 and we will get you all taken care of. For your convenience, we are available Mon-Fri, from 9am-6pm, EST.We look forward to assisting you
You may give us a chance to make it up to you. We urge you to please give us a call at 1-800-667-8623 and we will get you all taken care of. For your convenience, we are available Mon-Fri, from 9am-6pm, EST.We look forward to assisting you
Written by a customer while visiting oster
Customer Rating
5
Great product.
on February 21, 2020
Posted by: Efrain
Gender:Male
I have for 2 weeks and my wife love it but starting rust on the blade I never seen anything like this on oster
No, I would not recommend this to a friend.
Response from osterBy Consumer Care , December 30, 2020
We are glad to hear that your wife loves our Oster® Pro 1200 Blender with 3 Pre-Programmed Settings and 5-Cup Food Processor and we are sorry to hear that the blade starting to rust. To assist you getting a replacement, connect with us via Live Chat or email us at osterconsumercare@newellco.com.
Written by a customer while visiting oster
Customer Rating
5
Awesome Blender
on February 23, 2020
Posted by: Christopher
from Washington, DC
Gender:Male
I bought mine years ago. I have had no troubles with it and I use it daily to make fruit and veggie smoothies.
I would recommend this to a friend!
Response from osterBy Consumer Care , December 17, 2020
Awesome! We are glad to hear a nice feedback from one of our valued consumers like you! We make sure that we provide quality products that has great value, stylish and will suit your needs. Thanks for choosing Oster!
Written by a customer while visiting oster
Customer Rating
4
Has done a good job until now.
on February 23, 2020
Posted by: Nettie1
from FL
Gender:Female
I've owned this since March 2018, and it's worked well. But yesterday the food processor stopped working. The shaft that fits inside the blade is jammed. It has a 3 yr warranty. Would you please replace it?
I would recommend this to a friend!
Response from osterBy Consumer Care , December 30, 2020
we are sorry to hear that your Oster food processor stopped working. Our Oster products were made with the highest quality and complete materials and we expect them to last. Yes, we can assist you getting a replacement by giving us a call at 1-800-334-0759 Monday to Friday 9 AM to 5 PM EST or email us at osterconsumercare@newellco.com.
Written by a customer while visiting oster