Customer reviews from oster
Oster - Pro 1200 PLUS Blend-N-Go Smoothie Cup & Food Processor Attachment - Brushed Nickel - Glass Jar
Average customer rating
3.6
(276 Reviews)
Rating breakdown 276 reviews
5 Stars
114
4 Stars
47
3 Stars
43
2 Stars
29
1 Star
43
62%of customers recommend this product.
(
148 out of
239)
Customer Reviews for Oster - Pro 1200 PLUS Blend-N-Go Smoothie Cup & Food Processor Attachment - Brushed Nickel - Glass Jar
Customer Rating
1
Started great went downhill fast
on July 14, 2020
Posted by: CandaceF
from Washington
Gender:Female
This blender started out great and I was so pleased. Then it started leaking out the base where the blade is, but I managed. Then it would begin to unscrew from the cup while blending, again I managed. Now the base spins but it will no longer spin the blade at all rendering it useless. All of this in less than a month of owning it. Extremely frustrated and annoyed at how much this costs for how quickly it stopped working.
No, I would not recommend this to a friend.
Response from osterBy Oster, Consumer Care, July 21, 2020
Oh no! We're sorry to hear about this. Please allow us to make it up to you. Please give us a call at 1-800-334-0759. For your convenience, our Consumer Care Team is available Mon-Fri 9am-5pm, EST. We look forward to assisting you!
Written by a customer while visiting oster
Customer Rating
1
Great machine but not replacement cups...
on July 20, 2020
Posted by: mactamer
from Chicago, il
Gender:Male
I bought this a year ago and it was fine till the cup broke and now I find that they are NO LONGER AVAILABLE!!! Now I am stuck with a costly non functional device... I am totally bent!!!
No, I would not recommend this to a friend.
Response from osterBy Oster® 5, Consumer Care, August 20, 2020
Thank you for reaching out. Please accept our sincerest apology for the inconvenience this has caused you. We would love to turn this experience around for you.
The part number that you need for your smoothie cup is - 187927000000.
You can purchase Oster products and replacement parts at any of our retail partners.
You may find this link helpful for the complete list of our online and in-store authorized retailers:
https://www.oster.com/service-and-support/Retailers.html#?sortby=newest
If you need further assistance, please contact us through chat and/or email on this site or you can give us a call at 1-800-334-0759. Our product specialists will be more than willing to assist you. For your convenience, we are available Mon-Fri, 9 am-5 pm, EST. Have a great day!
The part number that you need for your smoothie cup is - 187927000000.
You can purchase Oster products and replacement parts at any of our retail partners.
You may find this link helpful for the complete list of our online and in-store authorized retailers:
https://www.oster.com/service-and-support/Retailers.html#?sortby=newest
If you need further assistance, please contact us through chat and/or email on this site or you can give us a call at 1-800-334-0759. Our product specialists will be more than willing to assist you. For your convenience, we are available Mon-Fri, 9 am-5 pm, EST. Have a great day!
Written by a customer while visiting oster
Customer Rating
4
My Food Processor Jar and Blade Needs Replacement
on August 4, 2021
Posted by: Paras
from Mc Bean Village, Couva, Trinidad and Tobago
Gender:Male
Tried shredding frozen cheese cubes and the blade jammed on the shaft. Now it doesn't engage to spin and I can't get it out. I want to buy another 5cup processor with blade please. It's powerful, but the setup had a flaw that allowed that to happen where the shaft and blade interacts. Would suggest a review of that. I need to get a new one though. Please advise
I would recommend this to a friend!
Written by a customer while visiting oster
Customer Rating
1
Leaks at top
on November 1, 2021
Posted by: flappoid
from kitchen
The blender would be fine, but for one huge disqualification. The fabrication of the plastic top is a bad choice in both materials and design. Top will not seal, and any content which splashes against the closed top will leak and pour down the sides of the unit onto the counter top. Every time. As a person who understands engineering and has created many clever mechanisms in my seventy-four years of life, I can confidently say the fault with this blender is a result of money-saving design. Will reach out to OSTER for meaningful conversation.
No, I would not recommend this to a friend.
Response from osterBy Oster®, Consumer Care, November 8, 2021
Thank you for contacting the Oster® Brand. We appreciate your time reaching out and giving us your honest feedback and experience about our Oster® Pro 1200 Blender. We're sorry to hear that our product didn't meet your expectations. We will make sure that our design and production team are made aware of your feedback. It's important to us, and it helps us to continuously improve upon our products and services.
If you have any questions about the warranty or want to get warranty service, please contact us directly or fill in the "Contact us" link provided below so that we can provide you with a better solution. Have a nice day!
https://www.oster.com/support/contact-us
If you have any questions about the warranty or want to get warranty service, please contact us directly or fill in the "Contact us" link provided below so that we can provide you with a better solution. Have a nice day!
https://www.oster.com/support/contact-us
Written by a customer while visiting oster
Customer Rating
5
Best blender I’ve owned
on November 30, 2021
Posted by: Oster 2020
from Central Valley ca.
Gender:Male
This blender does everything very well, there is nothing that I don’t like. I really like the smoothie jar. I also make a lot of salsas with it.
I would recommend this to a friend!
Written by a customer while visiting oster
Customer Rating
5
blender jar
on April 15, 2022
Posted by: RR18
from Albany, NY
Gender:Female
I liked this product very much. By mistake, I broke the jar and it is not available anywhere. Maybe Oster can help! The ereplacement.co plastic jar is no good.
I would recommend this to a friend!
Written by a customer while visiting oster
Customer Rating
5
can I buy the food processor piece separate?
on May 1, 2022
Posted by: lisa34
Love the blender, can I buy the food processor piece separate?
I would recommend this to a friend!
Written by a customer while visiting oster
Customer Rating
5
Excellent Blender
on May 23, 2022
Posted by: Camars
Gender:Female
Best blender I've ever had, I've had for 3 years and the blade finally went dull but a replacement was cheap. Love having the blender and food processor fit on the same appliance.
I would recommend this to a friend!
Written by a customer while visiting oster