Customer reviews from oster
Oster - Pro 1200 PLUS Blend-N-Go Smoothie Cup & Food Processor Attachment - Brushed Nickel - Glass Jar
Average customer rating
3.6
(276 Reviews)
Rating breakdown 276 reviews
5 Stars
114
4 Stars
47
3 Stars
43
2 Stars
29
1 Star
43
62%of customers recommend this product.
(
148 out of
239)
Customer Reviews for Oster - Pro 1200 PLUS Blend-N-Go Smoothie Cup & Food Processor Attachment - Brushed Nickel - Glass Jar
Customer Rating
5
WONDERFUL Smoothies
on July 3, 2019
Posted by: Ric H
from Texas
Gender:Male
[This review was collected as part of a promotion.] I bought my 1200 Pro about 6 weeks ago and my wife and I are using it daily to make smoothies. So far I have lost 50 pounds and my wife has lost 30. We even took it with us on vacation. We love it.
I would recommend this to a friend!
Response from osterBy Consumer Care , March 5, 2021
Thank you for leaving such a nice review. We are glad that you love our Oster® Pro 1200 Blender with 3 Pre-Programmed Settings and 5-Cup Food Processor, Gray. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Have a great day!
Written by a customer while visiting oster
Customer Rating
2
Beware the food processor attachment
on July 4, 2019
Posted by: EckyB
from Pikesville, MD
Gender:Male
We've had this blender since May 2019. The blender gets used almost daily and has held up well so far. No complaints there. But, sweet mother of God, the food processor attachment is the absolute worst piece of garbage I've seen on a consumer product in a while. We got two uses out of it where we successfully made almond and oat flour. And that was it! Today I went to make more oat flour and the base of the processor where the shaft from the motor fits just spins, as if its stripped or something. The blade turns a little, but obviously not enough to process anything. Oster is using cheap plastic gears that seem to only have one use. This was Mothers Day gift and I paid extra money for the food processor attachment. I'm upset because it feels like I've been robbed.
No, I would not recommend this to a friend.
Response from osterBy Oster, Consumer Care, October 21, 2019
We are extremely sorry to hear about this and even more sorry to disappoint you. We would love nothing more than to correct this issue and restore your faith in Oster as we have been manufacturing high quality products for decades. For direct assistance, please feel free to call us at (800) 334-0759. You can reach us between the hours of 9am-6pm EST Monday-Friday. Our product specialist will be happy to assist you.
Written by a customer while visiting oster
Customer Rating
1
Stay away!!
on November 12, 2019
Posted by: NormaV
Gender:Female
My smoothie cup broke while blending and spread stuff all over the kitchen.
Now, it will not turn the blade. The motor runs, but nothing happens. Barely 3 years old
Now, it will not turn the blade. The motor runs, but nothing happens. Barely 3 years old
No, I would not recommend this to a friend.
Response from osterBy Oster, Consumer Care, November 21, 2019
Oh no! That is definitely not the kind of experience that we want you to have. We'd like to make this right for you. Please allow us to turn this experience around and give us a call at our toll-free number (800) 334-0759. For your convenience, our Consumer Care Department is available Mon-Fri 9am-6pm, EST. We look forward to assisting you!
Written by a customer while visiting oster
Customer Rating
4
Powerful motor to get max nutrients
on January 27, 2020
Posted by: Mike S Jan 2020
from Round Rock, TX
I have used this to make Green smoothies. Fibrous greens, seeds, ice.... Crushes and pulverizes everything. Comes out with smooth consistency. All i have to do it hit the smoothie button. It reversed at intervals and runs at different speeds to getting everything into smooth consistency. Easy to keep healthy.
Cleaning.... Lots of complaints and wrongfully accusing the product. Saw on you tube to clean just put water and soap and run the blender. Empty and rinse you are fine.... But that's wrong. Food can get into the threaded base, just like any other blender. One needs to remove the blade assembly from the jar and rinse it out. You are all set.
I believed in what i saw on you tube and got the base stuck in the jar pretty tight. No amount of force would help. Ultimately i had to invent a trick. WD40... It absorbs the moisture in between and in few minutes... Viola... I was able to open. But then i cleaned it thoroughly before use.
Now i remove the blade assembly and rinse it out everytime. No problem at all.
I hope i won't run into problems that some seem to have with parts.
Response from osterBy Consumer Care Department, March 9, 2021
Thank you for leaving such a nice review about our blender. We are glad that you love our product. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Have a great day!
Written by a customer while visiting oster
Customer Rating
1
second food processor lid just brok
on February 6, 2020
Posted by: Anonymous
from Olympia, WA
Gender:Male
Have replaced the food processor bowl already, since you needed to buy the whole bowl, blades, and other parts just to replace the lid when the plastic locking tabs break. Unable to find the replacement bowl on the partner sites.
No, I would not recommend this to a friend.
Response from osterBy Oster, Consumer Care, February 13, 2020
Thanks for bringing this to our attention. Your feedback is important to us, and it helps us to continuously improve upon our products and services. If there's anything we can do to assist you, please don't hesitate to contact us at (800) 334-0759. We're here for you Monday-Friday, 9am-6pm EST.
Written by a customer while visiting oster
Customer Rating
1
Broken after less than year
on March 9, 2020
Posted by: CarolDMR
Gender:Female
I bought my blender 10 months ago and it's not wrking anymore... I haven't used it a lot! Last time I was using the blender and it sundenly stoped working... It's smelling as burnt... very disappointed with wha was supposed to e a "versatile power blender".
No, I would not recommend this to a friend.
Response from osterBy Oster - Consumer Care, Oster, March 31, 2020
We appreciate you reaching out to us.
We have high expectations for our products here at Oster® and we would like to hear more about your experience with your unit.
Please give us a chance to make it up to you. We urge you to please give us a call at 1-800-667-8623 and we will get you all taken care of. For your convenience, we are available Mon-Fri, from 9am-6pm, EST. We look forward to assisting you
We have high expectations for our products here at Oster® and we would like to hear more about your experience with your unit.
Please give us a chance to make it up to you. We urge you to please give us a call at 1-800-667-8623 and we will get you all taken care of. For your convenience, we are available Mon-Fri, from 9am-6pm, EST. We look forward to assisting you
Written by a customer while visiting oster
Customer Rating
1
FRAGILE blendar Jar!
on June 5, 2020
Posted by: Choochie
from Texas
Gender:Female
Not happy with jar. Spout chipped within one year. Where is the replacement?
No, I would not recommend this to a friend.
Response from osterBy Oster Brand, Consumer Care Department, June 8, 2020
That is definitely not the kind of experience that we want you to have. Our blenders were made with the highest quality materials and we expect them to last. We aim to provide great quality products and we'd like for you to be completely satisfied with your purchase and get the product's full benefit. Please call our Consumer Care Department at 1-(800) 334-0759. For your convenience, we are available Monday-Friday 9:00 AM-6:00 PM, EST. We look forward to assisting you!
Written by a customer while visiting oster
Customer Rating
1
Great Blender, no replacement jar!
on June 12, 2020
Posted by: ACELLI
from Houston TX
Gender:Male
Purchased the blender in October 2019. Recently the jar developed a small chip on the bottom and now it will not seal. A replacement jar is impossible to find, thus rendering the blender useless.
The typical answer offer by OSTER in these posts are not helpful. Please do not reply to this post saying "sorry this happened", or something to that effect. Just make the replacement jar available or offer a refund.
Response from osterBy Oster Brand, Consumer Care Department, June 12, 2020
That is definitely not the kind of experience that we want you to have. In order for us to assist you further, please call our Consumer Care Department at 1-(800) 334-0759. For your convenience, we are available Monday-Friday 9:00 AM-6:00 PM, EST. We look forward to assisting you!
Written by a customer while visiting oster