Customer Reviews for Mr. Coffee - 5- Cup 1.2L Electric Tea Maker/Kettle - Black
Customer Rating
4
GREAT MACHINE,
on December 26, 2017
Posted by: DKMi
from Wyoming, United States
Gender:Female
[This review was collected as part of a promotion.] This machine was gifted to me just a few days before Christmas and what an exceptional gift it is*******the only reason for only 4 stars is because of the tea basket. I use many different kinds of loose tea and most often the tea likes to hang out in that basket, which is not a HUGE problem , but is most often a problem when I am in a morning hurry! Do you have any suggestions to help alleviate that concern? That is my only problem with is wonderfully magic machine……even green taste good with no bitter taste
I preferred and received the black tea kettle for Christmas. I have berry and herb gardens in which I collect leaves and make tea. I always used the stove top kettle; so, I was excited to receive a kettle which would be automatic and have so many other options. I still can not believe how much the taste of the teas changed; the kettle is absolutely wonderful, the difference in taste is amazing! The kettle is easy to use and I am having so much fun trying different teas including some of the recipes you provided in the booklet.The loose leaves come out of the infuser easily! The teas are great for a couple or several cups. Thank you for providing such a great product!
I would recommend this to a friend!
Response from mrcoffee.comBy Mr. Coffee, Customer service, April 13, 2018
Thank you so much! We're absolutely delighted to hear the good news. Great tasting tea is an essential to our company, we hope to continue providing decadent, flavorful tea. Happy brewing!
So pleased with taste of fresh hot tea in the morning. Love that it keeps my tea hot.
I would recommend this to a friend!
Response from mrcoffee.comBy Mr. Coffee, Customer service, April 25, 2018
Thank you for your feedback! We appreciate your gratitude towards our service. Happy brewing!
Written by a customer while visiting mrcoffee.com
Customer Rating
2
Worked well until it didn't
on September 17, 2020
Posted by: scha23
from PA
Gender:Female
First couple of years worked well, loved the different temperature settings. Now after using it sparing for 2 years, it won't heat up at all in any settings.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Consumer Care Department, October 23, 2020
Oh no! That is definitely not the kind of experience that we want you to have. Our Mr. Coffee® Hot Tea Maker were made with the highest quality materials and we expect them to last. We aim to provide great quality products and we'd like for you to be completely satisfied with your purchase and get the product's full benefit. Please call our Consumer Care Department at 1-800-672-6333 Monday to Friday 9 AM to 5 PM EST or email us at mrcoffeeconsumercare@newellco.com and we will help you about the hot tea maker.
Written by a customer while visiting mrcoffee.com
Customer Rating
5
Such A Great Idea - A Unique Kettle & Tea Maker!
on September 22, 2020
Posted by: Carmel03
from California
Gender:Female
[This review was collected as part of a promotion.] Excellent service - exceeded expectations as I asked about a kettle that was having some issues! Email response was super fast, professional and courteous. Best service I've ever experienced!
We're now the proud owner of this unique Mr. Coffee kettle/tea maker - such a great idea. Our family all love it as we all drink different kinds of teas! We'd definitely recommend it to others - thank you!
I would recommend this to a friend!
Response from mrcoffee.comBy Consumer Care Department, October 16, 2020
Thank you for leaving such a nice review. We are glad that you love our product. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Have a great day!