Customer reviews from Sun Beam
Sunbeam - Steam Master Steam Iron
Average customer rating
3.5
(143 Reviews)
Rating breakdown 143 reviews
5 Stars
53
4 Stars
39
3 Stars
8
2 Stars
9
1 Star
34
64%of customers recommend this product.
(
89 out of
138)
Customer Reviews for Sunbeam - Steam Master Steam Iron
Customer Rating
1
From good to not so good
on February 9, 2016
Posted by: nickiell
from Dallas, TX, United States
Gender:Female
I got this iron a few months ago. In the beginning, it was fine. After a few uses, the cord stopped retracting. That was a feature that I liked and was one reason why I wanted it. Now, the iron has begin to ruin my clothes because oil is coming from it while I'm ironing. Where is this oil coming from?
No, I would not recommend this to a friend.
Response from Sun BeamBy Sunbeam, Customer Care, February 12, 2016
I'm sorry for the trouble you've experienced with your iron. We can definitely help you with this. Please give us a call at 1-800-458-8407 so that we can learn more about what's happening. We're here for you Monday-Friday, 9am-6pm Eastern.
Written by a customer while visiting Sun Beam
Posted by: quilter
from Florence, MO, United States
Gender:Female
Verified Purchase:Yes
it`s an excellent iron.retractable cord is a plus as are the safety features
I would recommend this to a friend!
Written by a customer while visiting Sun Beam
Posted by: ljp1
from USA
Gender:Female
Verified Purchase:Yes
We bought this iron to replace a similar one that we had had for probably more than 10 years. I loved the last one, so was really sad when it started to die. This new version has the features we liked: retractable cord, auto shut-off, variable heat and steam, but is even better than our older model. I use this iron all the time for sewing projects and so far it has been excellent. We have probably had it for a month and a half or so.
I would recommend this to a friend!
Written by a customer while visiting Sun Beam
Posted by: presi
from NJ, United States
Gender:Male
Verified Purchase:Yes
This thing is incredible. I ve been using it for a while now.. and it does what it is meant for. It also helped that sunbeam has some tips on how to iron. That greatly helped. Also the retractable cord works great unlike the previous on I owned.
I would recommend this to a friend!
Written by a customer while visiting Sun Beam
Posted by: holste1234
from Kansas City, MO, United States
Gender:Male
Verified Purchase:Yes
Several uses, performs well, warm up period is a bit longer than I was used to with my old iron.
I would recommend this to a friend!
Written by a customer while visiting Sun Beam
Posted by: Quanda34
from Atlanta, GA, United States
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I brought this iron a month ago and I'm so glad I did. I don't have to use starch at all on my clothes... The crease stays all day!
I would recommend this to a friend!
Written by a customer while visiting Sun Beam
Customer Rating
1
Poor Quality!
on April 20, 2016
Posted by: Ihavenone
from Louisville, Kentucky, United States
Gender:Female
Bought this iron just at a year ago, worked pretty good when it didn't leak, until
recently when it simply shut down. Iron not used that much, with probably a total of 20 hours use. Must be constructed to last a year and then stop! Expired warranty and now we have a relatively new iron that won't work. Maybe a doorstop! Not good for the brand, Sunbeam.
recently when it simply shut down. Iron not used that much, with probably a total of 20 hours use. Must be constructed to last a year and then stop! Expired warranty and now we have a relatively new iron that won't work. Maybe a doorstop! Not good for the brand, Sunbeam.
No, I would not recommend this to a friend.
Response from Sun BeamBy Sunbeam, Customer Care, May 10, 2016
Thank you for bringing this to our attention! We definitely want to make this right and get you back to ironing. Please call us at 1-800-458-8407 and we'll be happy to help. We're available Monday-Friday, 9am-6pm Eastern.
Written by a customer while visiting Sun Beam
Customer Rating
1
Horrible iron, do not buy!
on April 21, 2016
Posted by: Littlebit1016
Gender:Female
I bought this iron thinking it would be a great steam iron because it is a sunbeam product but it is horrible. It reheats after a short time. I can't even iron one side of a shirt without it reheating once or sometimes twice. I do not recommend. It is so frustrating to use.
No, I would not recommend this to a friend.
Response from Sun BeamBy Sunbeam, Customer Care, May 10, 2016
We value you as part of our Sunbeam family, and we want to restore your faith in our products! Please call us at 1-800-458-8407 so we can get you back to ironing. We're here to help you Monday-Friday, 9am-6pm Eastern.
Written by a customer while visiting Sun Beam