Customer reviews from lg.com
LG - TONE Active Wireless In-Ear Headphones - Blue
Average customer rating
2.7
(36 Reviews)
Rating breakdown 36 reviews
5 Stars
6
4 Stars
4
3 Stars
8
2 Stars
8
1 Star
10
29%of customers recommend this product.
(
10 out of
34)
Customer Reviews for LG - TONE Active Wireless In-Ear Headphones - Blue
Customer Rating
3
Active use
on June 17, 2019
Posted by: mort2019
from Tampa Bay, FL
I have had two of these. First one the on/off switch quit working and it was covered by LG within its year. The one it was replaced done same thing 8 months later. I had extended plan for repairs. That company sent me a check and said to toss it.
Pros: Style/Design, ease of use
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
2
LG Tone Active Stereo Bluetooth Headset - Blue LG
on July 23, 2019
Posted by: Victoria2017
The right side ear bud went out on me as of yesterday. Is there a warranty?
Pros: Performance, Quality
No, I would not recommend this to a friend.
Quality
3
Features
2
Value
1
Response from lg.comBy Chris, Customer Service, July 23, 2019
It sounds like we'll need to walk through some troubleshooting for your headset. The HBS-A80 comes with a one year warranty when purchased new. Please contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
Live Chat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Phone: 1-800-243-0000
Live Chat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Written by a customer while visiting lg.com
Customer Rating
5
Wonderful
on February 13, 2020
Posted by: Zdance
from Nevada
[This review was collected as part of a promotion.] I bought this about three years ago, and I have no problems! I've washed them two times also put them in the dryer after washing and they live! Battery still holds the charge ! I would buy again, if I could.
Pros: Style/Design, ease of use, Features/Settings, battery, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
EXCELENTES CARACTERISTICAS
on March 8, 2022
Posted by: RIOMANY
from NUEVA YORK
[This review was collected as part of a promotion.] COMPRE ESTO HACE 10 ANOS Y NO ME HAN FALLADO TIENEN UN EXCELENTE SONIDO Y ME DURAN 9 HORAS APROXIMADAMENTE
Pros: Style/Design, ease of use, Features/Settings, battery, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com