Customer reviews from Samsung US
Samsung - 36 inches - Black stainless steel
Average customer rating
3.5
(28 Reviews)
Rating breakdown 28 reviews
5 Stars
14
4 Stars
4
3 Stars
0
2 Stars
1
1 Star
9
62%of customers recommend this product.
(
13 out of
21)
Customer Reviews for Samsung - 36 inches - Black stainless steel
Customer Rating
5
We both love this hood. It's great
on January 9, 2022
Posted by: Reeb
from New Jersey
[This review was collected as part of a promotion.] My wife and I are very happy with this hood. The features and the WIFI are very cool.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Functional and Beautiful
on November 3, 2021
Posted by: Sunny_mom
from Melbourne, FL
[This review was collected as part of a promotion.] I love this range. It looks beautiful, and the bluetooth connectivity to the range that automatically turns on the fan when the gas is on it great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Carrie Galvan, samsungcare, January 21, 2022
Thank you for sharing your favorite features, and letting us know how much you like the design. We appreciate your review. ^Pat
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful with Great Features
on September 17, 2021
Posted by: Sunny Mom
from Melbourne, FL
[This review was collected as part of a promotion.] The hood really finishes off the modern kitchen in my home. I love the blue-tooth integration with the range, turning on as soon as I turn the gas on, and being able to put the filters in the dishwasher ensures I keep it sparkling clean
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Over-priced and breaks after a short time!
on September 8, 2021
Posted by: Claire
for the amount of money i paid for this hood, along with an entire kitchen remodel with all samsung appliances, i would think it would have lasted more then 2 years without having an issue! and of course, out of warranty!
the led lights have stopped working, both of them! fan works fine so this leads me to believe this is an "electronic" issue that will cost a lot to repair! unacceptable samsung
the led lights have stopped working, both of them! fan works fine so this leads me to believe this is an "electronic" issue that will cost a lot to repair! unacceptable samsung
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Pat, Samsung Care, September 9, 2021
I can understand this is a tough situation to go through. We value the feedback of all our customers and can sympathize with your issue. At this time, we can only recommend contacting a service center regarding this concern. Please follow the link below to locate the nearest service center. ^Pat
https://www.samsung.com/us/support/service/locations/
https://www.samsung.com/us/support/service/locations/
Written by a customer while visiting Samsung US
Customer Rating
1
Auto feature only triggers at Low power. Useless.
on December 4, 2020
Posted by: Alex
from Surrey, BC
automatic feature only triggers at low power, which is too weak that makes it completely useless. this setting cannot be changed. also the auto feature stop the vent immediately after the range fire is off, this totally did not make sense because the cook smell won't stop immediate at the second you turn off the fire. the vent should be kept on for 20 seconds after fire is off. again, no setting can be adjusted. so much technology so poor execution without any provision for user customization. i wish i can get a refund for this expensive stove and range hood set.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Pat, Samsung Care, December 7, 2020
Thank you for sharing your feedback with us. Your feedback is essential to improving Samsung's products. This sounds like something we should look into, so we can make the Vent Hood more user friendly. ^Pat
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent quality
on November 13, 2020
Posted by: Carlos329
from Orlando, FL
[This review was collected as part of a promotion.] I bought the item a few months ago but due to the pandemic, the item was on back order. In any event, well worth the wait.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
2 out of 3 ain't bad
on November 12, 2020
Posted by: gma is cooking now
from Bear Creek, NC
[This review was collected as part of a promotion.] I really love the way it works and the way it looks, it is very nice but I gave it a 4 because it is very loud
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Looks Great!
on November 10, 2020
Posted by: Jennifer M
from San Antonio, TX
hood looks great and works very well. not the quietest. but not horribly loud.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US