Customer reviews from sentrysafe.com
SentrySafe - 1.2 Cu. Ft. Electronic FIRE-SAFE - Black
Average customer rating
4.4
(710 Reviews)
Rating breakdown 710 reviews
5 Stars
472
4 Stars
143
3 Stars
43
2 Stars
15
1 Star
37
89%of customers recommend this product.
(
572 out of
640)
Customer Reviews for SentrySafe - 1.2 Cu. Ft. Electronic FIRE-SAFE - Black
Posted by: PeJae
from South Carolina
Verified Purchase:Yes
Solidly built safe at a reasonable price. However, I was not aware of the fact that high humidity inside the safe prohibits the storage of expensive watches, some jewelry, or even handguns. That is a disappointment.
I would recommend this to a friend!
Response from sentrysafe.comBy CS, December 18, 2024
We are sorry for the experience with your safe and thank you for your feedback. I will pass it along to our quality team. If you would like to discuss this further, please call 1-800-828-1438 and we'll be happy to assist you.
Sentry Safe Customer Service
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com
Posted by: Davey do
Verified Purchase:Yes
Had a digital model before and did not like it had to twist the keypad off to change battery. This model has a slide in tray. Very satisfied.
Written by a customer while visiting sentrysafe.com
Posted by: Davey Boy
from VA
Verified Purchase:Yes
It would've been a Five Star rating, if it wasn't for the CHEAP plastic box with keys.......why bother?
Written by a customer while visiting sentrysafe.com
Posted by: TerryA
from Caliofornia
Verified Purchase:Yes
I just bought the safe for a replacement that went bad. The safe was very easy to install and the bolt-down feature is nice. The safe feels very secure. The programming also is very easy.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Customer Rating
5
Quality product, DON'T use Rechargeable Batteries!
on January 4, 2025
Posted by: DBlack
from Austin, TX
Verified Purchase:Yes
Great quality! Seems solid and we built. There's even a little LED light inside the safe that turns on when opened. Only issue I had was trying to get the safe open for first use. I had the right combination and was performing the instructed steps correctly. HOWEVER, what I didn't know was that you are not supposed to use Rechargeable Batteries (even fully charged ones). I don't think that was mentioned in the manual, though I could've missed it. After calling support that had a bout a 15 minute wait, the person was extremely nice and helpful. After learning that I was using Rechargeable Batteries, she told me that they don't give enough power to engage the servo that unlocks the door. After getting the non-rechargeable batteries installed, the unit opened right up!
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: The Doctor
from Portland, Oregon
Verified Purchase:Yes
The safe is easy to use and the manual is clear. If for some reason you lose the manual, it is easy to find online
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: Gene C
from Orlando, FL
Verified Purchase:Yes
It is the right size for my wife's stuff. She also found it very easy for her to lock & unlock. Plus, do to the size I was able ti put it on top of another safe, which made it easy to use.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: North Carolina
from North Carolina
Verified Purchase:Yes
Does just what it’s supposed to. I was very pleased with the interior room—I had a lot of documents to store. The small interior tray has a very flimsy lock—but everything else is great. Of course, I haven’t tested the fireproof or waterproof claims—but I trust the brand name.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com